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Back Office Jobs in Springfield, MO (NOW HIRING)

Office Assistant

Miller, MO · On-site

$14.75 - $19.25/hr

Office Assistant The Office Assistant provides administrative support to the Accounting, Budget, and Purchasing departments at MoWest. The role assists with daily office operations, supports ...

Utilize POS and Back Office systems efficiently Qualifications * Several years of experience managing in Fast Casual or Full Service restaurants * Excellent communication skills * Proven ability to ...

MS Office (Excel, Word) * General office skills * Willingness to learn and take on new projects/responsibilities/tasks * Ability to multi-task and prioritize * Able to work within a fast-paced ...

General office skills * Willingness to learn and take on new projects/responsibilities/tasks * Ability to multi-task and prioritize * Able to work within a fast-paced environment * Strong attention ...

MS Office (Excel, Word) * General office skills * Willingness to learn and take on new projects/responsibilities/tasks * Ability to multi-task and prioritize * Able to work within a fast-paced ...

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Office Assistant Customer Service

Springfield, MO · On-site

$14.25 - $18.75/hr

We are seeking an Office Assistant Customer Service to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: * Draft ...

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Back Office information

See Springfield, MO salary details

$12

$18

$24

How much do back office jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for back office in Springfield, MO is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.34 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.

What are the most commonly searched types of Back Office jobs in Springfield, MO?

The most popular types of Back Office jobs in Springfield, MO are:

What are popular job titles related to Back Office jobs in Springfield, MO?

For Back Office jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Springfield, MO look for?

The top searched job categories for Back Office jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Back Office jobs?

Cities near Springfield, MO with the most Back Office job openings:

Infographic showing various Back Office job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

Office Administrator

Higginbotham Insurance Agency

Springfield, MO • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Position Summary: The Office Administrator ensures smooth day-to-day operations by managing office logistics, coordinating front desk coverage, maintaining common areas, and overseeing supplies and scheduling. This role requires strong organizational skills, adaptability, and a collaborative mindset to support various departments and respond proactively to changing needs.
Supervisory Responsibilities: None
Essential Tasks:
  • Responsible for front desk - answer phones & welcome visitors; including finding coverage when they will be out of the office
  • Provides assistance in performing various labor-intensive tasks (lifting no more than >30lbs.)
  • Contributes to team effort by accomplishing related projects & results as needed (collaboration)
  • Assists in reporting day-to-day maintenance issues as needed
  • Oversees calendar management for office conference rooms
  • Maintains cleanliness of breakrooms, orders kitchen supplies and ensures they are furnished.
  • Ensuring office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment
  • Making office supplies arrangements
  • Creating and maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and coordination among departments
  • Assisting the Service department as needed
  • Assisting with various projects and initiatives as needed
  • Anticipating and resolving issues before they escalate, demonstrating resourcefulness and the ability to think quickly on your feet
  • Being flexible and adaptable to changing priorities and deadlines, as well as the ability to multitask and manage competing demands effectively
  • Learn and utilize internal tools such as CRMs, spreadsheets, and project management platforms (e.g., Microsoft Suite, Applied EPIC, etc.).

Core Competencies:
  • Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
  • Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
  • Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
  • Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
  • Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
  • Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
  • Dependability: Acknowledgment of the importance of being present and punctual.
  • Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
  • Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
  • Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:
  • 2+ years of administrative or clerical work experience

Licensing and Credentials:
  • None

Systems:
  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements:
  • Ability to lift 25 pounds
  • Repeated use of sight to read documents and computer screens
  • Repeated use of hearing and speech to communicate on telephone and in person
  • Repetitive hand movements, such as keyboarding, writing, 10-key
  • Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:
  • Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
  • Company paid holidays, plus PTO
  • Employee wellness program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.