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Back Office Jobs in Rochester, NY (NOW HIRING)

UK St Claire

Medical Assistant I-Orthopedics

Pavilion, NY

$17.50 - $22/hr

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize ...

W3Global Inc.

Accountant

Rochester, NY · On-site

$55K - $65K/yr

Maintain and reconcile TRAMS Back Office entries, interfaces, corrections, and error resolution. * Review and validate interfaced invoices for accuracy before posting. * Manage invoicing and account ...

West's Shurfine

OFFICE CLERK - HONEOYE

Honeoye, NY · On-site

$15.25 - $19.50/hr

OFFICE CLERK RESPONSIBILITES INCLUDE, BUT ARE NOT LIMITED TO: * CUSTOMERS ARE GREETED WITH A ... COUNT CHANGE BACK TO THE CUSTOMERS AND TRY TO USE THEIR NAME. ASK THEM IF THEY FOUND EVERYTHING ...

Honeoye

Office Clerk - Honeoye

Honeoye, NY · On-site

$16 - $17/hr

OFFICE CLERK RESPONSIBILITES INCLUDE, BUT ARE NOT LIMITED TO: CUSTOMERS ARE GREETED WITH A FRIENDLY ... COUNT CHANGE BACK TO THE CUSTOMERS AND TRY TO USE THEIR NAME. ASK THEM IF THEY FOUND EVERYTHING ...

Keenfinity

Senior Cyber Security Manager

Fairport, NY · On-site

$105K - $142K/yr

This role covers the wider IT landscape such as business applications, APIs, ERP, MDM, engineering tooling, back-office systems, cloud and SaaS services, data platforms, supplier environments and ...

Keenfinity

Senior Cyber Security Manager

Fairport, NY

$105K - $142K/yr

This role covers the wider IT landscape such as business applications, APIs, ERP, MDM, engineering tooling, back-office systems, cloud and SaaS services, data platforms, supplier environments and ...

Keenfinity

Senior Cyber Security Manager

Fairport, NY · On-site

$105K - $142K/yr

This role covers the wider IT landscape such as business applications, APIs, ERP, MDM, engineering tooling, back-office systems, cloud and SaaS services, data platforms, supplier environments and ...

STAND 8

NOC Tech - Tier 1 (Fiber Co.)

Rochester, NY · On-site

$22 - $27/hr

We are seeking an Associate NOC Technician to support inbound customer service, basic technical support, and back-office processing for commercial and public-sector users. This role handles inquiries ...

UK St Claire

Office Coordinator - OBGYN

Pavilion, NY

$17 - $22.75/hr

Ensures a professional and organized office environment. Essential Functions Responsible for ... Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. ...

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Showing results 21-40

All JobsBack Office JobsBack Office Jobs in Rochester, NY

Back Office information

See Rochester, NY salary details

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How much do back office jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for back office in Rochester, NY is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.07 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Rochester, NY?

The most popular types of Back Office jobs in Rochester, NY are:

What are popular job titles related to Back Office jobs in Rochester, NY?

For Back Office jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Rochester, NY look for?

The top searched job categories for Back Office jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Back Office jobs?

Cities near Rochester, NY with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $41,800 per year, or $20.1 per hour.

Medical Assistant - REQ_239962 Eastern Monroe Ortho Office's

Rochester Regional Health

Victor, NY • On-site

$17.85 - $20/hr

Part-time

Posted 13 days ago

Key responsibilities

  • Perform clinical tasks such as obtaining patient vital signs, conducting EKGs, phlebotomy, and collecting specimens.

  • Support patient flow and administrative processes including check-in/check-out, scheduling, insurance verification, and facilitating communication with patients.

  • Manage medical records, process payments, and assist with practice operations to ensure smooth office functioning.

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Job Title: Medical Assistant
Department: WNY Orthopedics at Victor Medical Campus
Location: 140 Cobblestone Court Drive, Victor NY 14564
Hours Per Week: 32
Schedule: Day/Evening
SUMMARY:
As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.
RESPONSIBILITIES:
Clinical Support
  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
  • Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.

Patient Interaction & Administrative Duties
  • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services (e.g., lab, radiology) as needed.

Team & Practice Support
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.

PREFERRED QUALIFICATIONS:
  • Associates degree preferred.
  • 2 years of pre-hospital care activities or acute/critical care experience preferred
  • Strong customer service, computer, and communication skills
  • Medical Assistant Certification preferred
  • For Elder ONE Employment: 1 year experience with frail, elderly population preferred

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$17.85 - $20.00
CITY:
Victor
POSTAL CODE:
14564
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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