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Back Office Jobs in Rochester, NY (NOW HIRING)

United Striping Company Inc

Be Seen First

Office Administrator

Rochester, NY · On-site

$21 - $23/hr

  • Retirement

  • PTO

Also responsible for back-office activities, including accounts payable, account receivable, estimates, and other projects as assigned. Must be highly organized and proactive. * Manages the reception ...

United Striping Company Inc

Be Seen First

Office Administrator

Rochester, NY · On-site

$21 - $23/hr

  • Retirement

  • PTO

Also responsible for back-office activities, including accounts payable, account receivable, estimates, and other projects as assigned. Must be highly organized and proactive. * Manages the reception ...

Thompson Health

Float Medical Office Assistant

Canandaigua, NY

$19.64 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and ...

Thompson Health

Float Medical Office Assistant

Canandaigua, NY · On-site

$19.64 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and ...

Thompson Health

Float Medical Office Assistant

Canandaigua, NY · On-site

$19.64 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and ...

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All JobsBack Office JobsBack Office Jobs in Rochester, NY

Back Office information

See Rochester, NY salary details

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How much do back office jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for back office in Rochester, NY is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.07 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Rochester, NY?

The most popular types of Back Office jobs in Rochester, NY are:

What are popular job titles related to Back Office jobs in Rochester, NY?

For Back Office jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Rochester, NY look for?

The top searched job categories for Back Office jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Back Office jobs?

Cities near Rochester, NY with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $41,800 per year, or $20.1 per hour.

Office Administrator

United Striping Company Inc

Rochester, NY • On-site

$21 - $23/hr

Full-time

Retirement, PTO

Posted 20 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Come grow with 1-800-STRIPER! 

We want someone who loves to work hard but also desires to enjoy going to work every day. The Office Administrator position is responsible for front office activities, including the reception area, mail, and greeting guests. Also responsible for back-office activities, including accounts payable, account receivable, estimates, and other projects as assigned. Must be highly organized and proactive.
 

  • Manages the reception area to ensure effective telephone, mail, and email communications both internally and externally to maintain professional image.
  • Maintain organized filing and record-keeping systems.
  • Arranges the purchase of office supplies and furniture, office equipment, etc., in accordance with company purchasing policies and budgetary restrictions.
  • Applies customer payments, researches, and solves payment discrepancies, adjusts accounts as needed, prepares bank deposits.
  • Processes check requests, successfully manages all vendors and vendor payments, maintains immaculate records, and completes all projects as assigned.
  • Coordinates daily schedule and follows up on estimates created. 
  • Helps to maintain a clean office space and set up for trainings, as needed.
  • Use the CRM system for tasks such as creating estimates, invoices, and scheduling.
  • Schedule: Full & Part Time Position Available:
    • Mon-Fri, 9-5 (Full Time) Mon-Fri, 9-5, with one day off (Part Time)

Competencies

  • Organization – Managing schedules, tasks, and priorities efficiently.
  • Communication – effective communication to interact with contacts and convey information.
  • Discretion – handling confidential and sensitive information with professionalism.
  • Time Management – Managing time effectively to meet deadlines and manage tasks.
  • Problem-solving – Identifying and resolving challenges by proposing effective solutions
  • Adaptability – adjusting to changing priorities and taking on diverse responsibilities

Company Description

1-800-STRIPER is a self-performing parking lot striping company founded in Rochester, NY in 1999. After establishing a strong presence in the Rochester market, we expanded the concept through franchising. As of 2026, we have 78 franchise locations across the United States. We are passionate about creating a hardworking, service-minded culture.