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Back Office Jobs in Raleigh, NC (NOW HIRING)

Tesoro Group

Part-Time Office Administrator

Raleigh, NC · On-site

$17.50 - $24/hr

Manage office variable expense budgets (e.g., office supplies) and local giving-back budgets/activities. * Implement and promote office best practices to support a professional environment.

NakedMD

Back-end Medical Office Staff

Raleigh, NC · On-site

$20 - $28/hr

Maintain treatment rooms and the back office to an identical, impeccable standard -- room to room, shift to shift * Keep the team aligned on daily goals, studio flow, and provider break schedules ...

NakedMD

Back-end Medical Office Staff

Raleigh, NC · On-site

$20 - $28/hr

... the back office to an identical, impeccable standard - room to room, shift to shift • Keep the team aligned on daily goals, studio flow, and provider break schedules before the first patient ...

NakedMD

Back-end Medical Office Staff

Raleigh, NC

$20 - $28/hr

... back office to an identical, impeccable standard - room to room, shift to shift Keep the team aligned on daily goals, studio flow, and provider break schedules before the first patient arrives ...

Kestra Financial

Client Service Associate

Raleigh, NC · On-site

$14 - $19.50/hr

Along with the back office functions the Client Service Associate often serves as the first point of contact for clients calling in and must have a cheerful desire to go above and beyond to meet ...

Soccer Shots

Program Coordinator

Morrisville, NC · On-site

$36K/yr

Maintaining back office software * Communicating and maintaining staff schedules and office calendar * Invoicing and Collections * Maintaining the office * Coaching at multiple of your own assigned ...

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All JobsBack Office JobsBack Office Jobs in Raleigh, NC

Back Office information

See Raleigh, NC salary details

$13

$19

$26

How much do back office jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for back office in Raleigh, NC is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Raleigh, NC?

The most popular types of Back Office jobs in Raleigh, NC are:

What are popular job titles related to Back Office jobs in Raleigh, NC?

For Back Office jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Raleigh, NC look for?

The top searched job categories for Back Office jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Back Office jobs?

Cities near Raleigh, NC with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Raleigh, NC as of August 2026, with employment types broken down into 55% Full Time, 35% Part Time, 8% Temporary, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,182 per year, or $19.8 per hour.

Office Administrator

WESTWOOD PROFESSIONAL SERVICES INC

Raleigh, NC

$16 - $21.75/hr

Full-time

Posted 9 days ago

Westwood Professional Services rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

103rd of 449 rated engineering

Job description

Description

Office Administrator

Westwood Professional Services, Inc.


The Office Administrator provides oversight of day-to-day administrative operations to ensure the office functions in a healthy, productive, and professional manner. This role delivers a broad range of administrative services and partners closely with   multiple leaders.

Requirements

  •  Oversee day-to-day administrative operations to ensure effective office functionality.
  • Prepare, monitor, and manage office variable expense budgets (e.g., office supplies, employee relations).
  • Maintain high standards of office organization and ensure communal spaces are clean, orderly, and well-maintained.
  • Implement best practices that promote a professional, welcoming, and efficient office environment.
  • Manage the local giving-back budget and coordinate related activities.
  • Support and model Westwood's core values while contributing to a positive office culture.
  • Coordinate and present at monthly local town hall meetings.
  • Manage the activities, performance, and training of the local Administrative Assistant, when applicable.
  • Ensure front desk coverage during business hours.
  • Partner with divisions and shared services to deliver a seamless onboarding experience for new hires and promotions.
  • Solicit, select, and manage office vendors and suppliers in alignment with direction from the Administrative Manager.
  • Collaborate with local leadership to coordinate internal meetings and client meetings.
  • Plan and coordinate office events and employee engagement activities.
  • Serve as a subject matter resource for staff on the Vantagepoint/Deltek ERP system.
  • Coordinate with IT to facilitate local service and support needs.
  • Run office errands as needed.
  • Perform daily upkeep of all office areas, ensuring spaces are clean and orderly, including routine care of kitchen and breakroom facilities.
  • Ensure office representation within Westwood's Safety Group.
  • Monitor office space utilization and seating needs in partnership with division leadership.
  • Perform other duties as assigned by the Administrative Manager or Regional Administrative Manager.

Required Experience:

  • Strong written and verbal communication skills.
  • Demonstrated ability to exercise sound judgment and resolve issues independently.
  • Ability to multitask, work under pressure, and meet deadlines.
  • Excellent organizational skills with the ability to proactively manage multiple priorities with minimal supervision.
  • Proven discretion in handling confidential and sensitive information.
  • Adaptability to changing work environments and priorities.
  • Proficiency with Microsoft Office Suite.

About Westwood Professional Services, Inc. (Westwood):

At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.Our approach revolves around people. We are committed to building a culture that attracts, retains, and develops high performers. Our team values relationships, innovation, dedication, initiative, and growth. We believe fostering a collaborative "One Team" mentality yields superior outcomes in everything we do. We customize our technical capabilities and geographic reach to meet our clients where they are and help them realize their vision. We are partners in our clients' success, driving to provide solutions that make a lasting difference. Safety, sustainability, and operational excellence are not just facets of our work; they are intrinsic to our identity, guiding every decision we make.We are deeply invested in the communities we serve. Through our projects and giving-back initiatives, we enrich the lives of those we serve, engage others within our industry, and create a lasting impact on communities around the world. To us, success transcends the completion of projects; it is reflected in the lives we have positively impacted by our work. 


Join us in creating a better world:

In 2025, Westwood was recognized as #77 on the ENR Top 500 Design Firms. Additionally, Westwood was ranked #5 for ENR's Top Design Firm for Solar, #6 for Battery Storage, and #3 for Wind (2025). The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide. Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

What Westwood Professional Services employees say

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