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Back Office Jobs in Raleigh, NC (NOW HIRING)

Safety First Financial

Be Seen First

Annuity and Life insurance sales person

Raleigh, NC · On-site

$150K - $400K/yr

Dedicated back-office and administrative support * Ongoing training and sales support * All seminar marketing expenses covered * Seminar venue costs paid * Restaurant meal costs paid for attendees

New

Safety First Financial

Be Seen First

Annuity and Life insurance sales person

Raleigh, NC · On-site

$150K - $400K/yr

Dedicated back-office and administrative support * Ongoing training and sales support * All seminar marketing expenses covered * Seminar venue costs paid * Restaurant meal costs paid for attendees

New

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Back Office information

See Raleigh, NC salary details

$13

$19

$26

How much do back office jobs pay per hour?

As of May 29, 2026, the average hourly pay for back office in Raleigh, NC is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.73 per hour, depending on experience, location, and employer.

What Are Back Office Jobs?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a Back Office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the Back Office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

More about Back Office jobs
What are the most commonly searched types of Back Office jobs in Raleigh, NC? The most popular types of Back Office jobs in Raleigh, NC are:
What are popular job titles related to Back Office jobs in Raleigh, NC? For Back Office jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Back Office jobs in Raleigh, NC look for? The top searched job categories for Back Office jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Back Office jobs? Cities near Raleigh, NC with the most Back Office job openings:
Back Office jobs near you
Infographic showing various Back Office job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,182 per year, or $19.8 per hour.

Back Office Support FT

DIAMONDS DIRECT MANAGEMENT LLC

Raleigh, NC • On-site

$16.50 - $21.50/hr

Full-time

Posted 25 days ago

Job description

We are looking for a Back Office Assistant to join our team!

Why this position is important to us:

  • It serves as the backbone of in-store daily operations
  • It highly contributes to our amazing customer experience


Responsibilities:

  • Shipping and receiving inventory
  • Oversees inventory control at the store level
  • Special orders
  • Vendor relationship management
  • Assists store team with merchandise questions and customer orders

What will make you successful:

  • Ability to maintain composure in high pressure, fast-paced environment
  • Good listener and communicator
  • Organized and good at multi-tasking
  • Comfortable at handling phone calls and in person correspondence
  • Professional and welcoming presentation
  • Demonstrates attention to detail and has a sense of urgency
  • A passion for the jewelry industry
     

Requirements:

  • Previous customer service experience
  • Experience in a luxury retail environment preferred
  • Everyone on our team must be a RHINO! Visit our careers page to learn more!

Apply