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Back Office Jobs in Decatur, GA (NOW HIRING)

Office Assistant

Atlanta, GA · On-site

$16 - $21.25/hr

This is a position in our back-office/surgical area. Responsibilities: Draft correspondences and other formal documents Plan and schedule appointments and events Greet and assist onsite guests Answer ...

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Back Office information

See Decatur, GA salary details

$13

$19

$26

How much do back office jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for back office in Decatur, GA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.83 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.

What are the most commonly searched types of Back Office jobs in Decatur, GA?

The most popular types of Back Office jobs in Decatur, GA are:

What are popular job titles related to Back Office jobs in Decatur, GA?

For Back Office jobs in Decatur, GA, the most frequently searched job titles are:

What cities near Decatur, GA are hiring for Back Office jobs?

Cities near Decatur, GA with the most Back Office job openings:

Infographic showing various Back Office job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $41,362 per year, or $19.9 per hour.

CMA, Front and Back Office - Buckhead

Piedmont Healthcare Inc.

Atlanta, GA • On-site

$16.25 - $21.25/hr

Full-time

Re-posted 18 days ago


Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

379th of 898 rated healthcare providers


Job description

Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsible for providing a variety of patient care activities under the supervision of a physician, physician extender, or registered nurse in accordance with established guidelines and standards. Duty assignments vary and include, but are not limited to front office and back office functions.
Education
  • H.S. Diploma or General Education Degree (GED) Required and
  • Graduate of an accredited Medical Assistant program or completion of a Nursing Assistant program Required or
  • In Lieu of formal education program, two (2) years of medical assistant or related clinical experience is Required
Work Experience
  • 1 year of experience in a medical office setting with completion of a Medical Assistant or Nursing Assistant program. Required or
  • In lieu of degree /certification from a Medical/Nursing Assistant program, two (2) years of medical assistant or related clinical experience Required
Licenses and Certifications
  • Certified Medical Assistant (CMA)-AAMA Certification from the American Association of Medical Assistants (AAMA) or a similarly recognized certifying organization Upon Hire Required and
  • BCLS - Basic Life Support Upon Hire Required

Piedmont Medical Care Corporation

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