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Back Office Operations Analyst Jobs in Spring, TX

Analyst, U.S. Cash Management Operations - Dallas, TX Global Transaction Banking Global Transaction ... Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Prior ...

Analyst, U.S. Cash Management Operations - Dallas, TX Global Transaction Banking Global Transaction ... Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Prior ...

... operations, and maintenance. With proven capabilities across the solar value chain, Hanwha Energy ... Support the back-office administrative needs of the Direct Sales channel; Deal Pipeline reporting ...

Senior Analyst, Risk - Houston, Texas Company Information: Alpha Generation manages and operates ... operational continuity. * Collaborate with front-office, back-office, and IT teams to maintain and ...

... office operations, ensuring accurate and timely risk monitoring, reporting, and controls. * Analyze ... Collaborate closely with Front Office traders, Back Office, and senior management to ensure ...

Office Services Associate

Houston, TX · On-site

$16.59 - $22.50/hr

The company's proprietary technology, advanced data analytics, and expertise fuel organizational ... Familiar with general back office procedures to meet and maintain client satisfaction. * Proven ...

The company's proprietary technology, advanced data analytics, and expertise fuel organizational ... The Office Services Associate is responsible for adding value in providing daily back office ...

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Back Office Operations Analyst information

See Spring, TX salary details

$13

$30

$50

How much do back office operations analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for back office operations analyst in Spring, TX is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.96 per hour, depending on experience, location, and employer.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What jobs make 3000 a month without a degree?

Back Office Operations Analysts typically earn around $3,000 or more per month depending on experience and location, often without requiring a degree. Many roles in administrative support, data entry, or customer service in back-office environments can also reach this salary level, especially with specialized skills or certifications. These jobs often involve working with software tools like Excel or CRM systems and may require strong organizational skills and attention to detail.

What are some common challenges faced by Back Office Operations Analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a Back Office Operations Analyst, and why are they important?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are Back Office Operations Analysts?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in Spring, TX? For Back Office Operations Analyst jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in Spring, TX look for? The top searched job categories for Back Office Operations Analyst jobs in Spring, TX are:
What cities near Spring, TX are hiring for Back Office Operations Analyst jobs? Cities near Spring, TX with the most Back Office Operations Analyst job openings:
Infographic showing various Back Office Operations Analyst job openings in Spring, TX as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $62,479 per year, or $30 per hour.
Operational Analyst - Verint Quality Execution

Operational Analyst - Verint Quality Execution

Gainwell Technologies LLC

Houston, TX • Remote

$51K - $73K/yr

Other

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

106th of 186 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Support the execution and optimization of enterprise Verint Quality Management (QM) and Automated Quality Management (AQM) capabilities within the Performance Enablement Organization (PEO). This role translates business, operational, and compliance requirements into clear, well?documented system configurations and supports the stability and scalability of quality execution across voice and non?voice operations.
This role focuses on quality execution enablement, including evaluation form configuration, calibration logic support, and automated quality rules. The role does not perform QA scoring, own reporting, or deliver training, but partners closely with Quality leaders, Product Experience Owners (PXOs), reporting, enablement, and technology teams to ensure quality programs are accurately represented and supported in Verint.
Your role in our mission
  • Support enterprise standards for configuration, naming conventions, versioning, and change management.
  • Assist with pre?go?live testing, post?go?live stabilization, and production validation.
  • Maintain clear documentation to enable knowledge transfer and reduce single?point dependency.
  • Partner with Quality leaders and operational stakeholders to understand business needs.
  • Work closely with PXOs, technology teams, and other Operational Analysts within PEO.
  • Support reporting and enablement teams by providing configuration context and functional inputs.
  • Support configuration of Automated Quality Management (AQM), including eligibility rules and automation logic.
  • Gather, analyze, and document detailed business and functional requirements.
  • Operate effectively in an agile, matrix?based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience
  • 1-3 years of experience in operations analysis, quality support, business analysis, or QA?related roles
  • Exposure to omnichannel and back?office quality programs, including evaluations, scorecards, or calibration processes
  • Experience configuring or supporting enterprise CX/WFO/Quality platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions, with Verint strongly preferred
  • Experience supporting system implementations, enhancements, or migrations

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 10% of the time.

This posting is intended for pipelining. We will accept applications on an ongoing basis.
The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

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Hours and flexibility

Workplace

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US