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Back Office Medical Assistant Jobs in Racine, WI

Concentra

Medical Assistant

New Berlin, WI

$17.50 - $22.25/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Concentra

Medical Assistant

New Berlin, WI · On-site

$17.50 - $22.25/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Concentra

Medical Assistant

New Berlin, WI

$17.50 - $22.25/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Concentra

Bilingual Medical Assistant

Milwaukee, WI · On-site

$16.50 - $21.75/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Concentra

Bilingual Medical Assistant

Milwaukee, WI

$16.50 - $21.75/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Concentra

Bilingual Medical Assistant

Milwaukee, WI · On-site

$16.50 - $21.75/hr

Responsible for clerical tasks in both the front and back office associated with patient care and ... Graduate of an accredited medical assistant program with completion of an externship highly ...

Forefront Dermatology

Medical Assistant

Gurnee, IL

$18 - $20/hr

Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar capacity is preferred * Certified Medical Assistant, DERM Tech a plus * Must keep current on all state ...

Forefront Dermatology

Medical Assistant

Milwaukee, WI · On-site

$500/wk

Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar capacity is preferred * Certified Medical Assistant, DERM Tech a plus * Must keep current on all state ...

Medi-Weightloss

Medical Assistant

Elm Grove, WI

$16.75 - $21.50/hr

We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team. Why Join Us: • Dynamic Team Culture: Be part of a talented and collaborative team ...

Children's Wisconsin

Medical Assistant

Brookfield, WI

$16.75 - $21.50/hr

Job Title: Medical Assistant Location: Various Locations (Milwaukee, Delafield, New Berlin ... If you thrive in a child-centered environment and love making doctor's office visits a little less ...

Children's Wisconsin

Medical Assistant

New Berlin, WI

$17.50 - $22.25/hr

Job Title: Medical Assistant Location: Various Locations (Milwaukee, Delafield, New Berlin ... If you thrive in a child-centered environment and love making doctor's office visits a little less ...

Children's Wisconsin

Medical Assistant

Wauwatosa, WI

$17.25 - $22/hr

Job Title: Medical Assistant Location: Various Locations (Milwaukee, Delafield, New Berlin ... If you thrive in a child-centered environment and love making doctor's office visits a little less ...

Children's Wisconsin

Medical Assistant

Milwaukee, WI

$17.50 - $22.50/hr

Job Title: Medical Assistant Location: Various Locations (Milwaukee, Delafield, New Berlin ... If you thrive in a child-centered environment and love making doctor's office visits a little less ...

Children's Wisconsin

Medical Assistant

Milwaukee, WI · On-site

$17.50 - $22.50/hr

Job Title: Medical Assistant Location: Various Locations (Milwaukee, Delafield, New Berlin ... If you thrive in a child-centered environment and love making doctor's office visits a little less ...

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All JobsBack Office Medical JobsBack Office Medical Assistant JobsBack Office Medical Assistant Jobs in Racine, WI

Back Office Medical Assistant information

See Racine, WI salary details

$12

$19

$25

How much do back office medical assistant jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for back office medical assistant in Racine, WI is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $20.96 per hour, depending on experience, location, and employer.

What are Back Office Medical Assistants?

Back Office Medical Assistants are healthcare professionals who primarily handle clinical tasks in medical offices, clinics, or healthcare facilities. Their duties often include taking patient histories, measuring vital signs, preparing patients for examinations, assisting physicians during exams, and performing basic laboratory tests. Unlike front office medical assistants, who focus on administrative work, back office assistants are more involved with direct patient care and clinical procedures. They play a crucial role in ensuring that medical practices run smoothly and efficiently.

What is the difference between Back Office Medical Assistant vs Front Desk Medical Assistant?

AspectBack Office Medical AssistantFront Desk Medical Assistant
CertificationsCPR, EKG, Phlebotomy (optional)Customer service, HIPAA compliance
Work EnvironmentClinical areas, exam roomsReception, scheduling, patient check-in
Job ResponsibilitiesAssisting with exams, taking vital signs, clinical tasksScheduling appointments, answering phones, patient check-in/out

Back Office Medical Assistants primarily handle clinical tasks in exam rooms, while Front Desk Medical Assistants focus on administrative duties at the reception area. Both roles often require similar certifications and are essential in healthcare settings, but they differ in daily responsibilities and work environment.

What are some common challenges faced by Back Office Medical Assistants and how can they be managed?

Back Office Medical Assistants often face challenges such as managing a fast-paced workflow, balancing multiple patient needs, and maintaining accurate documentation under time constraints. To handle these effectively, strong organizational skills, attention to detail, and the ability to prioritize tasks are essential. Collaborating closely with healthcare providers and staying up to date with electronic health record systems can also help streamline daily responsibilities and reduce errors, contributing to a smoother clinical environment.

What are the key skills and qualifications needed to thrive as a Back Office Medical Assistant, and why are they important?

To thrive as a Back Office Medical Assistant, you need a solid understanding of clinical procedures, patient care, and medical terminology, generally backed by a medical assisting certificate or diploma. Familiarity with electronic health records (EHR) systems, basic laboratory equipment, and medical billing software is often required. Strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and healthcare providers help set top performers apart. These skills and qualities ensure efficient patient care, accurate recordkeeping, and seamless support for clinical operations.

What Does a Back Office Medical Assistant Do?

Back office medical assistants conduct basic clinical duties for doctors and nurses in a physician’s office, hospital, or other medical facility. In this role, you bring patients back to the exam rooms, take and record vital signs, and ask patients questions about their symptoms, concerns, and medical history. When necessary, you also conduct hearing and vision exams, prepare patients for in-office medical procedures such as EKGs, and draw blood and collect urine specimens for laboratory work. You carry out most of your responsibilities in the back office of a medical facility, but most medical assistants are also responsible for some front office duties, such as filing and organizing patient records, answering phone calls, and scheduling patients.

More about Back Office Medical Assistant jobs
What are popular job titles related to Back Office Medical Assistant jobs in Racine, WI? For Back Office Medical Assistant jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Back Office Medical Assistant jobs in Racine, WI look for? The top searched job categories for Back Office Medical Assistant jobs in Racine, WI are:
What cities near Racine, WI are hiring for Back Office Medical Assistant jobs? Cities near Racine, WI with the most Back Office Medical Assistant job openings:
Back Office Medical Assistant jobs near you
Infographic showing various Back Office Medical Assistant job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,724 per year, or $19.1 per hour.
Senior Medical Assistant- Milwaukee WI

Senior Medical Assistant- Milwaukee WI

UnitedHealth Group

Milwaukee, WI • On-site

$18.25 - $23/hr

Full-time

Retirement

This job post has expired today. Applications are no longer accepted.

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

188th of 890 rated healthcare providers

Job description

Opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.
The Optum Serve Medical Assistant for the Dedicated network provides clinically competent delivery of quality medical care services required during Optum Serve operations within their scope of practice. The MA working at any Optum Serve site is responsible for safe patient care and ensuring adherence to all Optum Serve Policies and Procedures. All Optum Serve on-site staff and contractors must be fully vaccinated per CDC guidelines.
Primary Responsibilities:
This role is patient-facing and can require working in a clinical setting. It is customer-facing with high expectations for operational excellence. Hours may vary based on location, patient volume, and business needs. This list of essential functions is not exhaustive and may be supplemented and changed as necessary.
  • Critical Thinking and Problem-Solving: Exhibit excellent critical thinking, problem-solving, verbal and written communication skills, in addition to attention to detail
  • Customer Service, Compassion, and Teamwork: Build rapport with team members, internal and external customers, and management by demonstrating a strong customer service orientation and genuine compassion. Provide empathetic and patient-centered care, ensuring that all interactions are respectful, supportive, and focused on the well-being of patients and colleagues. Foster a collaborative team environment by actively participating in team activities, supporting colleagues, and contributing to a positive and cohesive work atmosphere.
  • Professionalism: Always act professionally with minimal supervision as a representative of Optum Serve
  • Organizational Skills: Possess strong organizational skills and the ability to prioritize and solve moderately complex problems while working both independently and collaboratively with others. Organize workload, set priorities, complete assignments in a timely manner, and utilize resources appropriately while complying with organizational standards
  • Compliance: Maintain compliance with Optum Serve and Federal, State, and Local regulatory, contractual, and organizational guidelines including HIPAA as outlined in training and policies/procedures, quality assurance, and improvement processes. Abide by all Optum Serve and Contractual policies and procedures to comply with all infection control, quality assurance, and protocols
  • Punctuality: Be punctual for work attendance and abide by the work schedule. Be present and remain on site during scheduled hours
  • Language Skills: If fluent in other languages, assist patients and providers with translation as necessary and to the limit allowed by qualifications/certification
  • Reporting: Work with providers and operational teams to ensure reports are submitted timely and accurately. Assist in the preparation and delivery of reports for all lines of business
  • N95 Fit Testing: Provide proof of or be N95 Fit Tested depending on the scope of operations
  • Collaboration and Compliance: Partner with Clinical Quality Leadership and other healthcare professionals to ensure compliance with all clinical policies and training programs, maintain and enhance quality assurance processes, adhere to best practices and clinical guidelines, participate in performance improvement initiatives, engage in continuous professional development
  • Patient Care and Support: Provide support to providers and other clinical/nonclinical staff members. Direct individual patient care activities and coordinate with other staff members as required and within the appropriate scope of practice. Direct individual patient care activities and coordination including interviewing patients, measuring vital signs and records information on patient's charts, drawing and collecting blood samples from patients, preparing specimens for laboratory analysis/ complete lab requisitions, and conducting a variety of diagnostic tests.
  • Administrative Duties: Responsible for routine and basic front and back-office duties, to include answering phones, scheduling, and confirming appointments, preparing schedules, data entry (including referral contracts, post appointment information), prefill, document retrieval, filing, performing data entry, and assisting in the examination process of patients under the direction of a physician or other licensed provider
  • Technology: Skilled in utilizing EMR and MS Office Suite software applications
  • Inventory Management: Manage supply inventory and escalate gaps as quickly as possible. Including the responsibility for daily logs, monthly, and yearly compliance logs
  • Personal Hygiene and Appearance: Maintain good personal hygiene and present a well-groomed and professional appearance in accordance with the policy and/or as directed by leadership. Clothing, including scrubs for healthcare professionals, should be clean, in good repair, and properly fitting. Clothing that is faded, stained, discolored, torn, patched, ripped, frayed, or otherwise distressed is not acceptable. Clinical professionals should ensure their attire reflects a high standard of professionalism and cleanliness
  • Service Animals: Provide care for individuals with service animals, ensuring compliance with legal requirements. Ensure that service animals are accommodated and that their presence is respected, providing necessary support and assistance to both the individual and their service animal
  • Patient Identification and HIPAA Compliance: Apply proper patient identification practices and ensure HIPAA compliance
  • Housekeeping: changing exam room table paper, disinfecting surfaces, upkeep of tidiness of the entire clinic (exam rooms, bathrooms, waiting area, front office, lab room, etc.), ensuring all equipment is clean and presentable
  • Patient Education: Provide and ensure patient education is current and accurate, if within your scope of practice
  • Emergency Response: Provide support to clinicians when needed in medical response to patients with medical needs and/or activate the Emergency Medical Services when an emergency happens
  • Other Duties: Assist with other duties of the site, including administrative work and any other duties as assigned during downtime. This list of functions is not exhaustive and may be supplemented and changed as necessary, in addition to any other functions as assigned by leadership or contract obligations
  • Mental Demands
    • Reading, writing, attention to detail, confidentiality, problem-solving, ad hoc decision-making skills, math skills, reasoning skills, oral communication, written communication, customer contact, multiple concurrent tasks, stress management skills, interpersonal skills
  • Physical Demands
    • Bending, crouching, kneeling, squatting, lifting/carrying up to 50 lbs., handling (holding, grasping, turning, or otherwise working with the hand or hands), fingering (picking, pinching, fine manipulation), sitting, standing for long periods of time, and walking. Seeing and hearing alarms and settings during and after business hours and responding according to training and procedures. Setting and resetting devices with small knobs and handles

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Associate degree in medical assisting and/or graduation from an accredited vocational Medical Assistant program, and /or as a Certified medical Assistant (CMA)
  • IF required by state of operation: Maintains unrestricted and in good standing certification as a Certified Medical Assistant (CMA)
  • Phlebotomy Certification from accrediting training course, when required by state requirements
  • Active/Current Basic Life Support (BLS) Certification
  • Willingness to complete CAOCH and Drug Testing Collection Certifications
  • Ability to successfully pass National Agency Check with Inquiries (NACI) background investigation
  • 4+ years of relevant clinical experience (i.e., Primary Care, Family Care, Internal Medicine, Occupational Health, or Urgent Care)

Preferred Qualifications:
  • Current certification in Audio and Drug Testing Collection
  • Experience working with Veterans, Service Members and Federal Employees
  • Experience performing EKG, PFTs, ABIs, venipuncture, lab processing, etc.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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