Back Office Coordinator Jobs in Springfield, IL (NOW HIRING)

Job Description:
Summary:
Provides oversight and direction for the business office functions at a life plan community to include billing, payroll, accounts payable and general business office functions
Essential Duties and Responsibilities:
1. Manages private pay billing for all levels of care: Independent Living (IL), Assisted Living (AL), Memory Care-AL (MC-AL), Care Center (CC or NCC), etc.
2. Processes collections for all private pay accounts
3. Maintains census in billing software for all levels assigned (resident demographic and billing information)
4. Processes information with long-term care (LTC) insurance companies as needed for residents who have LTC coverage
5. Coordinates bank deposits and posts private pay cash receipts for all levels of care
6. Coordinates with central billing office for processing of resident ACH transactions
7. Inputs monthly charges and sets up/maintain recurring charges (e.g. barber/beauty, meals, medical supplies, supplemental therapy, restorative therapy, laundry, activities, etc.)
8. Processes resident refunds
9. Processes and tracks resident deposits (in conjunction with the accountant assigned to your community)
10. Maintains resident trust account and mails quarterly statements
11. Processes month-end close of billing system for all levels assigned
12. Processes benevolent care adjustments
13. Manages Missouri Medicaid Personal Care Options billing (if your community is a certified provider for these services)
14. Attends transition of care meeting as needed
15.Processes and/or reviews all AP invoices/vouchers for correct coding prior to forwarding to Administrator for signature; Ensures account coding of invoices corresponds to general ledger accounts for which the expenses are budgeted
16.Performs general business office functions including but not limited to: Oversight and support of Receptionist staff; Coordination of record retention and storage oversight; Mail distribution; Coordinate ordering of necessary office supplies; May be responsible for maintaining keys; Maintain and reconcile Petty Cash and Community Check book; Coordinate completion of quarterly state CON reports (with Administrator); Scheduling of administrative meetings, conference rooms, etc.
17. Scans, copies, files, and performs other general office tasks as assigned
18. Communicates regularly with others via telephone and e-mail
19. Assists residents, customers, and team members to understand resident statements
20. May be assigned the responsibility of updating resident face sheet information on an annual basis
21. May be assigned the responsibility of generating and distributing annual rate increase letters
22. May be assigned the responsibility of coordinating with various department directors to ensure all timekeeping information is complete by deadlines established by corporate payroll; Processes timekeeping corrections bi-weekly (e.g. missed punches, exempt timesheets, benefit time) for departments not assigned to specific department directors; Coordinates with corporate payroll and human resources as necessary
23. May be assigned the following responsibilities: Verifying and/or setting up resident billing detail to support creation of monthly statements or insurance claims (e.g. billing addresses, hospital data, insurance data, etc.); Processing cash receipts
Qualifications, Knowledge, Skills, & Abilities:

• Bachelor's degree in a business-related field preferable or comparable experience
• 1 - 3 years business office experience
• Strong computer skills including Microsoft Outlook, Excel, and Word

Physical Requirements and Working Conditions:
The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
Lifting up to 30 pounds; Pushing/pulling 100 lbs. on wheels; A well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat). The work will have some short notice requests, timelines for completion of tasks or reports and some major projects extending over months. Minimal exposure to infectious diseases and blood borne pathogens. Minimal exposure to chemicals and hazardous waste. Minimal exposure to outside weather conditions.
This job description in no way states or implies that these are the only duties to be performed by the employ occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable federal, state, and local laws and standards.
EverTrue Pay & Benefits
Tier 2 job (167) pay grade: 13, $27.00/hour to $43.25/hour.
Eligible for shift differentials: No.
For information on EverTrue benefits-eligibility by employment status, please see below.
All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support.
Part-time: In addition to the benefits provided to all employees... Extended Sick Pay, Bereavement Pay, and Jury Duty Pay.
Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees... Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance.
Additional Information:
N/A