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B2C Jobs (NOW HIRING)

ZAGG, Inc.

B2C Supervisor

Kalamazoo, MI · On-site

B2C SUPERVISOR The B2C Supervisor works closely with the Shipping team to ensure B2C and Sample orders are shipped following strict timelines to maintain 99% on-time delivery, as well as processing ...

ConglomerateIT

Azure B2C Architect

Atlanta, GA · On-site

$61 - $79.50/hr

Azure B2C Architect Tax Term: W2 / 1099 Employment Type: Contract Duration: 12+ Months Work Schedule: Onsite Mon & Fri (Atlanta, GA), remote remainder Seeking an experienced Microsoft Entra External ...

ZAGG Inc

B2C Supervisor

Kalamazoo, MI · On-site

B2C SUPERVISOR The B2C Supervisor works closely with the Shipping team to ensure B2C and Sample orders are shipped following strict timelines to maintain 99% on-time delivery, as well as processing ...

ConglomerateIT LLC

Azure B2C Architect

Atlanta, GA · On-site

$61 - $79.50/hr

Azure B2C Architect Tax Term: W2 / 1099 Employment Type: Contract Duration: 12+ Months Work Schedule: Onsite Mon & Fri (Atlanta, GA), remote remainder Seeking an experienced Microsoft Entra External ...

Clera

B2C Marketing (part-time) Intern

Los Angeles, CA · Remote

$15.25 - $20.50/hr

We're looking for a B2C Marketing Working Student / Intern to help us grow our consumer-facing talent side. You'll work directly with the founding team to build and execute marketing strategies that ...

Clera

B2C Marketing (part-time) Intern

Los Angeles, CA · On-site

$16.25 - $21.50/hr

We're looking for a B2C Marketing Working Student / Intern to help us grow our consumer-facing talent side. You'll work directly with the founding team to build and execute marketing strategies that ...

Black Spectacles

B2C Account Manager

Boston, MA · On-site

$60K - $80K/yr

We are seeking a proactive, detail-oriented Account Manager to support the growth and success of our existing and future B2C client relationships. This role partners closely with the sales and ...

Renew Home

Director, B2C Operations (Remote, US)

Establish and lead the B2C Product Operations function across Help Center Ops, Customer Support Ops, and Marketing Ops. * Manage, hire, coach, and develop a high-performing team of operators and ...

BENQ AMERICA CORP

B2C Marketing Intern

Plano, TX · On-site

$14 - $18.75/hr

Join the BenQ B2C marketing team as an intern! Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display ...

Black Spectacles

B2C Account Manager

Seattle, WA · Remote

$60K - $80K/yr

We are seeking a proactive, detail-oriented Account Manager to support the growth and success of our existing and future B2C client relationships. This role partners closely with the sales and ...

Black Spectacles

B2C Account Manager

Chicago, IL · Remote

$60K - $80K/yr

We are seeking a proactive, detail-oriented Account Manager to support the growth and success of our existing and future B2C client relationships. This role partners closely with the sales and ...

Black Spectacles

B2C Account Manager

Austin, TX · Remote

$60K - $80K/yr

We are seeking a proactive, detail-oriented Account Manager to support the growth and success of our existing and future B2C client relationships. This role partners closely with the sales and ...

Black Spectacles

B2C Account Manager

Chicago, IL · Remote

$60K - $80K/yr

We are seeking a proactive, detail-oriented Account Manager to support the growth and success of our existing and future B2C client relationships. This role partners closely with the sales and ...

BenQ

B2C Marketing Intern

Plano, TX · On-site

$14.25 - $19.25/hr

Join the BenQ B2C marketing team as an intern! Are you ready to be a part of a globally trusted brand where cutting-edge technology meets exceptional talent? BenQ is an award-winning display ...

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B2C information

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How much do b2c jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for b2c in the United States is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What is a B2C job?

B2C stands for 'business-to-consumer,' and B2C jobs are roles focused on selling products or services directly to individual customers, rather than to other businesses. These jobs can be found in industries like retail, e-commerce, hospitality, and consumer services. Common B2C positions include sales associates, customer service representatives, digital marketers, and product managers. The main goal of B2C roles is to understand consumer needs, provide excellent customer experiences, and drive sales or engagement.

What are the key skills and qualifications needed to thrive as a B2C sales representative?

To thrive as a B2C Sales Representative, you need strong interpersonal skills, sales acumen, and a solid understanding of consumer behavior, often supported by a background in business or marketing. Familiarity with CRM software, point-of-sale systems, and digital marketing tools is typically required. Excellent communication, persuasion, and customer service skills help you connect with clients and close deals effectively. These abilities are crucial for building customer relationships, achieving sales targets, and driving business growth in competitive consumer markets.

What are some common challenges faced by professionals in B2C sales roles and how can they be overcome?

B2C sales professionals often encounter challenges such as handling high customer volume, managing diverse customer expectations, and adapting to rapidly changing consumer trends. Success in this role requires strong communication and interpersonal skills to build rapport with customers quickly and address their needs effectively. Staying updated on product knowledge and leveraging digital tools can help streamline the sales process, while ongoing training and collaboration with marketing teams ensure alignment with current campaigns and promotions.

What is the difference between B2C vs B2B?

AspectB2CB2B
Target AudienceIndividual consumersBusinesses or organizations
Sales CycleShorter, often impulsiveLonger, more complex
Marketing ApproachMass marketing, emotional appealRelationship-driven, informational
Work EnvironmentRetail stores, online platformsCorporate offices, client sites

In summary, B2C (Business-to-Consumer) focuses on selling products or services directly to individual consumers, often emphasizing quick sales and emotional marketing. B2B (Business-to-Business), on the other hand, involves transactions between businesses, with longer sales cycles and a focus on building relationships. Understanding these differences helps clarify the roles and strategies in each sector.

More about B2C jobs

What cities are hiring for B2C jobs?

Cities with the most B2C job openings:

What job categories do people searching B2C jobs look for?

The top searched job categories for B2C jobs are:

B2C jobs near you
Infographic showing various B2C job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,713 per year, or $18.6 per hour.

B2C Supervisor

ZAGG, Inc.

Kalamazoo, MI • On-site

Full-time

Posted 17 days ago

Zagg rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About ZAGG
ZAGG is a global leader in mobile accessories, driving innovation in device protection, power, and productivity through its ZAGG and Mophie product lines. With operations in the US, Ireland, and China, ZAGG's products are available worldwide at leading retailers. Committed to sustainability, ZAGG is taking steps to reduce its carbon impact in manufacturing, packaging, materials, shipping, and recycling. Our mission is to protect and enhance your mobile lifestyle while making a positive impact on the planet.
B2C SUPERVISOR
The B2C Supervisor works closely with the Shipping team to ensure B2C and Sample orders are shipped following strict timelines to maintain 99% on-time delivery, as well as processing shipments accurately according to customer order. The B2C Supervisor is responsible for the direct supervision of the B2C Shipping and Samples teams.
RESPONSIBILITIES
Operations (50%)
  • Process orders using designated shipping software.
  • Completes domestic, international and Dangerous Goods shipments/orders per shipping method assigned using shipping software.
  • Completes Dangerous Goods shipments per IATA/DOT/IMDG regulations and ZAGG standard operating procedure.
  • Ensures orders are shipped within 3-5 business days to maintain successful on-time percentage rate.
  • Selects an appropriate shipping carrier based on assigned service level, carrier rates, and best practice.
  • Completes shipments per standard operating procedures outlined in training.
  • Ensures all packages are picked up by the correct carrier at end of day by following Shipping dock separations.
  • Accesses databases in solving customer order issues and customs pricing details.
  • Performing and recording daily shipping scale calibration to remain compliant with standard operating procedures.
  • Ensure all outbound shipping cartons are labeled properly, containing battery products are labeled with lithium-ion battery label.
  • Assure accurate inventory management via cycle counts and physical inventory counts.
  • Lead Picking Team in accurately pulling needed inventory to support sales/warranty/sample orders.
  • Work with other departments regarding upcoming sales, promotions or launches.
  • Communicates order issues to Customer Care.
  • Monitoring and/or scheduling of trucks for shipping when necessary, coordinate shipping expedites to minimize customer impact.
  • Communicates B2C inventory discrepancies to Fulfillment Managers and Inventory Control.
  • Replenishes Shipping line inventory by performing movements from B2C warehouse.
  • Verifying orders scheduled in WoW have been printed as expected, orders are shipped within 3-5 business days, and reporting errors to Warehouse Management, and the Integration department.
  • Coordinate planning and inventory-related aspects for new product introductions and Automation changes to ensure accuracy and on-time delivery.
  • Monitor automation daily for any issues, changes, shortages, transfers, and other operational needs.
  • Maintain Shipping Software databases, printing preferences, and finding solutions to issues surrounding these required Shipping software programs.

Leadership & Development (25%)
  • Provide supervision of designated staff by ensuring effective selection, retention, and performance management of shipping team.
  • Benchmark and set targets for overall shipping performance and personnel.
  • Lead, coach and develop shipping team to drive individual accountability and promote organizational bench strength.
  • Implementing timely corrective actions for failures in transactions and processes
  • Identify and resolve customer issues to ensure support of demand requirements. Initiate and complete root cause and corrective action of recurring problems.
  • Identify, initiate, and lead continuous improvement activities for department efficiency.
  • Oversees and assists in maintaining storage, shipping, and receiving areas ensuring they are kept clean, safe, and tidy.

Reporting (15%)
  • Ensures all shipping and receiving records are maintained, including files for incoming and outgoing materials and products.
  • Reports weekly departmental issues, concerns, or areas of improvement.
  • Reports on OOO (Out of Stock) and Aging to Kalamazoo Distribution Management Team daily.
  • Updates/creates work instructions or SOPs based on the current needs of the business

Other duties as assigned. (10%)
SKILLS:
  • Successful working both independently and in a team-oriented, collaborative environment is essential.
  • Critical thinker, detailed-oriented, well organized, persistent, follows an issue through to completion.
  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities, and flexible during times of change.
  • Working knowledge of the metric system and the ability to take critical measurements.
  • Effective communication skills, both written and verbal.
  • Demonstrated supervisory/leadership/interpersonal skills.
  • Good planning and organizational skills to accomplish daily activities.
  • Capacity to solve problems through creative, innovative solutions and challenge traditional methods of accomplishing tasks and removing obstacles.

EDUCATION & QUALIFICATIONS:
  • 2-3 years of experience in Shipping, Distribution Center, or Warehouse preferred.
  • IATA and DOT trained and certified in Dangerous Goods
  • Ability to work in a standing position for long periods of time.
  • Demonstrated attention to detail and excellent verbal communication skills.
  • Basic computer skills: Microsoft Excel/Data entry experience preferred.
  • Basic knowledge of Warehouse Management System.
  • Basic knowledge of Shipping software applications such as UPS WorldShip, FedEx Ship Manager, and USPS PC Postage preferred.
  • Working knowledge of the metric and imperial system

At ZAGG Inc, we strive to deliver products known for their smart designs and innovative solutions. We embrace challenges and refuse to be deterred by obstacles. We aspire to create value for our customers, business partners and investors.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma required. Two plus years related experience.
LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand for 8-9 hours at a time, type, reach, manipulate computer, talk, and hear. The employee is frequently required to use hands to manipulate, handle or feel objects and boxes.
Employees will be required to lift heavy boxes or objects up to 50 lbs.
Work occasional weekends to support business needs.
(Please note management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).

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