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Avp Customer Service Jobs (NOW HIRING)

Starr Companies

AVP, Operations

Manhattan, NY · On-site

## AVP, OperationsApplylocations: 399 Park Avenue-New York, NY: Chicago, IL: Atlanta, GA: Philadelphia ... customer service teams to ensure process excellence, regulatory compliance, and achievement of ...

The Harbor Bank

AVP, Marketing

Baltimore, MD · On-site

$70K - $95K/yr

AVP, Marketing Reports To: Managing Director, Corporate Development & Strategy Department ... customer communications. Content Development & Creative Services * Develop compelling content for ...

The Harbor Bank

$70K - $95K/yr

AVP, Marketing Reports To: Managing Director, Corporate Development & Strategy Department ... customer communications. Content Development & Creative Services * Develop compelling content for ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and ...

Montefiore

AVP SUPPLY CHAIN SERVICES

South Broadway, WA · On-site

$182K - $206K/yr

Foster a positive, collaborative, and customer-focused culture anchored in accountability ... As AVP, Supply Chain Services, you will play a pivotal role in shaping enterprise-wide supply chain ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing ... Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and ...

First Northern Bank

AVP/Branch Manager

Auburn, CA · On-site

$70K - $75K/yr

What Youll Do The AVP/Branch Manager will manage day-to-day branch activities of their branch by ... Customer Service manage difficult or emotional customer situations; respond promptly to customer ...

Barclays

NJ · On-site

$115K - $160K/yr

Embark on a transformative journey as a M365 Service Engineer - AVP. At Barclays, our vision is ... Develop the support model and service offering to improve the service to customers and stakeholders.

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Avp Customer Service information

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How much do avp customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for avp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an AVP Customer Service do?

An AVP (Assistant Vice President) of Customer Service oversees the customer service department, ensuring high-quality support and satisfaction for clients. They develop and implement customer service policies, manage teams, analyze performance metrics, and work to resolve escalated issues. Additionally, they collaborate with other departments to improve processes and drive continuous improvement in customer experience. This leadership role often requires strong communication, problem-solving skills, and significant experience in customer service management.

What are the key skills and qualifications needed to thrive as an AVP Customer Service?

To thrive as an AVP Customer Service, you need strong leadership abilities, deep knowledge of customer service best practices, and a relevant bachelor's degree or higher. Familiarity with CRM platforms, contact center technology, and quality assurance systems is typically required, often supported by certifications in customer service management. Outstanding communication, problem-solving, and team-building skills set top performers apart in this role. These competencies ensure effective service delivery, drive customer satisfaction, and support organizational growth.

What are some of the main challenges faced by an AVP Customer Service, and how can they overcome them?

One of the main challenges for an AVP Customer Service is balancing strategic leadership with day-to-day operational demands. This often involves managing large teams, maintaining high service standards, and responding to escalated issues. Success in this role requires strong communication, the ability to motivate and develop staff, and a proactive approach to process improvement. Collaborating closely with other departments, such as sales and product, is also essential for aligning customer service objectives with broader business goals.

What is the difference between Avp Customer Service vs Customer Service Manager?

AspectAvp Customer ServiceCustomer Service Manager
Required CredentialsBachelor's degree, experience in customer service leadershipBachelor's degree, experience in customer service or team management
Work EnvironmentCorporate offices, call centers, client-facing rolesCustomer service departments, retail, corporate settings
Employer & Industry UsageFinancial, telecom, retail sectorsRetail, banking, hospitality sectors
Common Search & Comparison IntentUnderstanding senior customer service roles, leadership responsibilitiesManaging customer service teams, operational duties

The Avp Customer Service typically holds a higher leadership position with strategic responsibilities, overseeing multiple teams or departments. A Customer Service Manager focuses on daily team management and operational tasks. Both roles require customer service experience, but the Avp role involves broader strategic planning and higher-level decision-making.

What is the highest position in customer service?

The highest position in customer service is typically a Chief Customer Officer (CCO) or Vice President of Customer Service, responsible for overall customer experience strategy and leadership. These roles often require extensive industry experience, leadership skills, and a deep understanding of customer relations and service operations.

What cities are hiring for Avp Customer Service jobs?

Cities with the most Avp Customer Service job openings:

What states have the most Avp Customer Service jobs?

States with the most job openings for Avp Customer Service jobs include:

What are popular job titles related to Avp Customer Service jobs?

For Avp Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Avp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AVP - Surgical Services

Tucson, AZ

Tucson Medical Center
See more jobs at Tucson Medical Centerexternal

Full-time

Re-posted 27 days ago

Tucson Medical Center rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

Job description

AVP - Surgical Services
Job CategoryManagement
ScheduleFull time
Shift1 - Day Shift

SUMMARY:

The Assistant Vice President (AVP) of Surgical Services provides enterpriselevel leadership for TMC Health's perioperative and surgical services, with accountability for operational excellence, business performance, physician alignment, and sustainable growth. Experience within a large hospital system is required.

This role operates in a matrixed leadership model, reporting operationally through the SVP/CNO to ensure safe, reliable, and efficient care delivery, while also reporting through the CEO for business strategy, growth, joint venture oversight, and market competitiveness.

ESSENTIAL FUNCTIONS:

Core Accountabilities - Operational Leadership:

Executive oversight of perioperative operations ensuring safe, efficient, and reliable surgical care

Optimization of OR throughput, block utilization, firstcase ontime starts, turnover time, and schedule accuracy

Partnership with OR Medical Director on surgeon engagement, block governance, and peer accountability

Collaboration with Anesthesia AVP on staffing models and perioperative flow

Advancement of High Reliability Organization (HRO) principles

Business Strategy & Growth

Executive leadership for surgical services business strategy and growth planning

Oversight of ASC and joint venture surgical operations

Partnership with executive leadership on business development and service line expansion

Translation of operational performance into strategic recommendations

Financial Stewardship

Accountability for financial performance of surgical services

Oversight of budgets, productivity benchmarks, premium labor, and supply cost optimization

Alignment of financial decisions with longterm growth strategy

Quality, Safety & Regulatory Oversight

Assurance of regulatory, accreditation, and patient safety compliance

Oversight of event review, infection prevention collaboration, and survey readiness

Promotion of a culture of safety and transparency

People & Culture

Executive leadership for perioperative directors, managers, and educators

Leadership development, succession planning, and coaching

Promotion of interdisciplinary collaboration and accountability

Technology & Analytics

Optimization of perioperative systems, EHR workflows, and analytics

Use of data to drive strategic and operational decisions

Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards.

Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION:

Bachelor's degree required.

Master's degree required (MBA, MHA, or businessrelated degree strongly preferred)

EXPERIENCE:

Seven (7) to ten (10) years of progressive leadership experience in surgical or complex healthcare operations.

LICENSURE OR CERTIFICATION:

None required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strategic; forward thinking in setting clinical and business direction.
  • Able to manage effectively in a high stress, high volume environment; including management of crisis situations as well as identifying and ensuring on-going execution of top priorities.
  • Proven track record of achieving measurable improvements in key metrics such as customer satisfaction and quality.
  • Seasoned people management skills including engaging employees, managing performance and developing talent.
  • Able to build influential relationships with all key stakeholders (patients, physicians, regulators, community leaders, etc.)
  • Effective written and verbal communications even under difficult situations; "think on your feet."
  • Integrity and adherence to standards regarding sensitive data and confidential information.
Employment Type: FULL_TIME

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