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Avaya Telecommunications Jobs (NOW HIRING)

C3EL

Proficiency with Nortel, Cisco, and Avaya telecommunications technologies. * Experience supporting VoSIP migration and enterprise voice modernization initiatives. * Demonstrated experience with:

Worldwide TechServices

Avaya Engineer

Evansville, IN · On-site

$60K/yr

Deliver high-quality technical support for Avaya communication systems and products * Troubleshoot ... Strong understanding of telecommunications and unified communications * Exceptional customer ...

Bowhead

Avaya UC Infrastructure Engineer

Lakehurst, NJ · On-site

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will ...

Bowhead

Avaya UC Infrastructure Engineer

NJ · On-site

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will ...

GDH

Senior Communications Engineer

Corpus Christi, TX · On-site

$100K - $110K/yr

... national telecommunications field support across a large geographic area. This role involves installation, maintenance, troubleshooting, and support of Avaya communications systems, ensuring ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Telecommunications, Computer Science, or related field (or equivalent experience) 7+ years of hands-on experience implementing and supporting enterprise voice solutions Expertise in Avaya Voice ...

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How much do avaya telecommunications jobs pay per year?

As of Aug 18, 2026, the average yearly pay for avaya telecommunications in the United States is $79,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an Avaya Telecommunications?

An Avaya Telecommunications job involves working with Avaya systems, which provide communication solutions like VoIP, contact centers, and unified communications. Professionals in this role typically install, configure, maintain, and troubleshoot Avaya products for businesses. They may also provide technical support, optimize network performance, and ensure seamless communication operations. Expertise in Avaya software, hardware, and protocols is essential for success in this position.

What does an Avaya Telecommunications professional do?

Professionals in Avaya Telecommunications roles typically handle tasks such as configuring and maintaining Avaya phone systems, troubleshooting technical issues, managing user accounts, and performing routine system upgrades. They often work closely with IT teams and end users to ensure optimal system performance and address any service disruptions promptly. Additionally, they may be responsible for documenting configurations, training staff on new features, and implementing network security measures. These responsibilities ensure seamless communication within an organization and support overall business operations.

What skills and qualifications are needed for an Avaya Telecommunications professional?

To excel in an Avaya Telecommunications role, you need a solid background in voice and data networking, telecommunications systems, and troubleshooting, often supported by degrees in IT or related fields. Familiarity with Avaya platforms (such as Aura, Communication Manager, and IP Office), along with certifications like Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS), are highly valuable. Strong problem-solving abilities, effective communication, and the ability to work well both independently and in a team are important soft skills. These qualifications and personal attributes are critical to efficiently support, configure, and maintain complex Avaya communication solutions in dynamic business environments.

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Avaya Telecommunications jobs near you
Infographic showing various Avaya Telecommunications job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $79,470 per year, or $38.2 per hour.

Telecommunications Tech III AVAYA

Valleywise Health System

Phoenix, AZ • On-site

$28.08 - $41.42/hr

Other

Posted 29 days ago

Valleywise Health rating

7.5

Company rating: 7.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

190th of 888 rated healthcare providers

Job description

Under the general direction and supervision of the IT Service Delivery Manager, this position is responsible to maintain and support the Valleywise Health AVAYA telecommunications network, ensuring that customer needs and production schedules are met with optimal up-time. This position will oversee the support of all existing telecommunications systems as well as take a lead role to assist the Telecommunications engineering team through planning, implementation, and support for future VoIP telecommunications improvements. At times, the position may be asked to provide general network support and build-outs including security, routing, switching, wireless, and other network related duties. The position will be responsible to correspond with vendors to troubleshoot connectivity issues; work with on-site telecommunications vendors on issues and customer needs, as well as advancing knowledge on the support of new systems.
Hourly Pay Rate: $28.08 - $41.42
Not a Remote Position; On-Site
Qualifications
Education:
  • Requires a high school diploma or GED. An Associate's degree or higher, in Information Technology or related field is preferred.

Experience:
  • Must have a minimum two (2) years' experience providing telecommunications hardware and software support; OR an Associate's degree or higher in an IT related field plus one (1) year of telecommunications hardware and software support experience.
  • Support experience should include knowledge of most, if not all of the following: Avaya PBX telephone systems, Avaya media servers, AVST voice mail system, call accounting, call recording, call centers and ACD design, voice circuitry, VOIP, ASCOM and Nurse Call systems and Desktop operating systems.
  • Installation/maintenance/administration of Avaya, AVST voicemail, VoIP, and ACD systems.

Certification/Licensure:
  • Must possess and maintain a valid Arizona driver's license.
  • ITIL Foundations, VoIP/Cisco/Avaya systems certifications preferred.
  • Certification in additional systems or technologies may be required as necessary.
  • Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for fingerprint clearance card.
  • This position requires operation of a vehicle. Employment is contingent upon meeting the driving eligibility standards outlined in the Valleywise Health Vehicle Use Policy (VUP).

Knowledge, Skills & Abilities:
  • Must be able to perform root cause analysis of user incidents with telecommunications systems, hardware and software applications.
  • Must have knowledge and understanding of the voice infrastructure with expert level testing and trouble-shooting skills on phone systems and voice circuits, and experience with VoIP and TDM telecommunication technologies.
  • Requires knowledge and hands on experience with IP telephony and knowledge of how they interface with data networks, wide area & local area networks, PBX and voice mail systems hardware and software with specific programming experience with the Avaya PBX, including VoIP stations, trunks, uniform dial plan, and routing in an intricate network.
  • Must be able to demonstrate the ability to professionally handle multiple user requests with different priorities and deadlines.
  • Requires familiarity of ITSM processes and best practices.
  • Must be able to follow procedures for tracking, resolving and reporting problems through automated tracking system.
  • Must be able to work with minimal supervision on multiple concurrent projects.
  • Must use common courtesies when interacting with others; and treat all customers with the utmost respect and has empathy when dealing with difficult customers.
  • Attention to detail and excellent customer service skills are essential.
  • Must be able to communicate clearly, both orally and in writing, capable of training users, making presentations and able to write system and user documentation.
  • Must be willing to participate in a 7x24 on-call rotation performing weekend and after-hours support.
  • Requires the ability to read, write and speak effectively in English.

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