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Full Time Avaya Telecommunications Jobs (NOW HIRING)

Metabyte Inc

Avaya Manager

Providence, RI · On-site

Providence RI Full Time TechnicalEscalation Manager for Avaya unified Communications * Over 10+ years of IT experience * Over 4+ years of experience with Avaya products * Very familiar with support ...

Metabyte Inc

Avaya Manager

Providence, RI · On-site

Providence RI Full Time TechnicalEscalation Manager for Avaya unified Communications * Over 10+ years of IT experience * Over 4+ years of experience with Avaya products * Very familiar with support ...

Aquarius Professional Staffing

Be Seen First

Telecommunications Specialist

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Avaya Certified Support or Implementation Specialist. * Demonstrated progressive knowledge ... with full-time and contract positions across a broad range of industries, including technical ...

Boston Medical Center

Director of Telecommunications

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Avaya, and Cisco platforms. This role is responsible for developing and executing a comprehensive ... Director of Telecommunications Department: Tech Support Schedule: Full Time Location: Remote ...

Boston Medical Center

Director of Telecommunications

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Avaya, and Cisco platforms. This role is responsible for developing and executing a comprehensive ... Director of Telecommunications Department: Tech Support Schedule: Full Time Location: Remote ...

Boston Medical Center

Telecommunication Specialist

Boston, MA · On-site

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Telecom Schedule : Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Engineers, designs, documents ... Familiar with Avaya Communications manager v16.3, System & Session Mgr, Aura Messaging ...

Boston Medical Center

Telecommunication Specialist

Boston, MA

$62K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Telecom Schedule : Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Engineers, designs, documents ... Familiar with Avaya Communications manager v16.3, System & Session Mgr, Aura Messaging ...

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Full Time Avaya Telecommunications information

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How much do full time avaya telecommunications jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time avaya telecommunications in the United States is $48.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $58.89 per hour, depending on experience, location, and employer.

What is the difference between Full Time Avaya Telecommunications vs Full Time Cisco Communications Technician?

AspectFull Time Avaya TelecommunicationsFull Time Cisco Communications Technician
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, Cisco CCNP Collaboration
Work EnvironmentTelecommunications service providers, enterprise communication systemsNetwork infrastructure providers, enterprise network environments
Industry UsageCommonly used in organizations with Avaya phone systemsUsed in companies with Cisco-based communication networks

Full Time Avaya Telecommunications and Full Time Cisco Communications Technician roles both focus on installing, maintaining, and supporting communication systems. While they share similar certifications and work environments, they specialize in different vendor technologies, making each role suited to specific enterprise communication setups.

Is full time Avaya telecommunications a good career path?

Full-time Avaya telecommunications roles involve managing and supporting Avaya communication systems, which are widely used in enterprise environments. These positions often require technical skills, certifications, and knowledge of networking and VoIP technology, making them a stable career option for those interested in telecommunications and IT infrastructure.

What cities are hiring for Full Time Avaya Telecommunications jobs?

Cities with the most Full Time Avaya Telecommunications job openings:

What are the most commonly searched types of Avaya Telecommunications jobs?

The most popular types of Avaya Telecommunications jobs are:

Full Time Avaya Telecommunications jobs near you
Infographic showing various Full Time Avaya Telecommunications job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $100,702 per year, or $48.4 per hour.

Central Office Telecommunications Technician

Edgewater Federal Solutions, Inc.

Albuquerque, NM • On-site

Full-time

Re-posted 10 days ago

Job description

Overview

Edgewater Federal Solutions is seeking a Central Office Telecommunications Technician to support a major national laboratory. 

The successful candidate will support the daily operations, maintenance, and troubleshooting of Avaya telecommunications systems, Avaya voicemail platforms, GPON-based voice services, and supporting voice network infrastructure within the central office environment.

Responsibilities
  • Support, maintain, and troubleshoot Avaya telephony systems, including station provisioning, trunk configuration, call routing, and system performance monitoring.
  • Administer and support Avaya voicemail systems, including voicemail mailbox setup, auto-attendant configuration, and voicemail troubleshooting.
  • Support and troubleshoot voice services delivered over GPON infrastructure, including coordination with network teams to resolve voice service issues impacting GPON customers.
  • Utilize ServiceNow and CAIRS ticketing systems to manage work orders, service requests, incident response, and customer support activities.
  • Respond to and resolve telecom service issues affecting voice services, including SIP trunks, PRI circuits, GPON voice services, call routing, and voicemail functionality.
  • Utilize telecommunications monitoring, diagnostic, and management tools provided by the organization to monitor system health, alarms, and performance of Avaya and related telecom systems.
  • Maintain familiarity with additional monitoring platforms, operational tools, and telecom support systems used to support the Avaya voice environment.
  • Assist with troubleshooting voice network infrastructure, including connectivity issues, VLAN configuration, and VoIP performance impacting voice communications.
  • Support installation and maintenance of telecommunications equipment within the central office environment, including racks, patch panels, cross-connects, and telecom hardware.
  • Assist with telecommunications infrastructure projects, including system deployments, equipment installations, system upgrades, and technology migrations.
  • Participate in system implementation, testing, and cutover activities related to telecommunications infrastructure and voice services.
  • Document troubleshooting actions, configuration updates, and operational activities within ServiceNow, CAIRS, and internal documentation systems.
  • Collaborate with telecom engineers, network teams, field technicians, and vendor support teams to maintain telecommunications system reliability.
  • Maintain documentation for telecommunications systems, operational procedures, and troubleshooting guides to support team knowledge sharing and operational continuity.
  • Follow organizational documentation standards to ensure consistency, accuracy, and completeness of operational records.
  • Other duties as assigned by the customer.
Qualifications
  • AS/AA in relevant discipline plus minimum 2 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.
  • Ability to obtain and maintain DOE Security Clearance
  • Must be US Citizen

Required Skills:

  • Avaya Telephony Systems (Avaya Aura, Communication Manager, IP Office)
  • Avaya Voicemail Systems
  • GPON Voice Infrastructure
  • VoIP Technologies (SIP, PRI)
  • Voice Network Infrastructure (Switching, VLANs, QoS)
  • Telecommunications Monitoring & Diagnostic Tools
  • ServiceNow Ticketing System
  • CAIRS Work Order and Support System
  • Central Office Telecommunications Equipment and Infrastructure

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1

Employment Type: FULL_TIME

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