In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... the Avaya and Genesys Call Routing system Strong technical, logical, and analytical skills. Strong ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... the Avaya and Genesys Call Routing system Strong technical, logical, and analytical skills. Strong ...
Provide technical input on the evolving Avaya migration approach for Health Sciences as the design matures. Analyze telecom data across multiple non-integrated systems (PBX, Teams, LDAP, billing ...
Provide technical input on the evolving Avaya migration approach for Health Sciences as the design matures. Analyze telecom data across multiple non-integrated systems (PBX, Teams, LDAP, billing ...
Complete day to day Telecom and contact center requests, such as: moves/adds/changes/call flow ... Avaya, Interactive Intelligence, Microsoft Skype for Business, Xmedius, Calabrio, Sonus and Intrado ...
Complete day to day Telecom and contact center requests, such as: moves/adds/changes/call flow ... Avaya, Interactive Intelligence, Microsoft Skype for Business, Xmedius, Calabrio, Sonus and Intrado ...
Telecom Engineer
Lansing, MI · On-site
SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone * Partners with Network Services to analyze and resolve IP architecture. * Manage patch management and ...
Quick apply
Telecom Engineer
Lansing, MI · On-site
SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone * Partners with Network Services to analyze and resolve IP architecture. * Manage patch management and ...
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
Quick apply
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya System and Session Manager * Avaya SIPERA SBC or other SBC's * Avaya G860/ Audio Codes.
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya System and Session Manager * Avaya SIPERA SBC or other SBC's * Avaya G860/ Audio Codes.
NY · On-site
$90 - $120/hr
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
NY · On-site
$90 - $120/hr
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
Sr Voice Engineer
Durham, NC · On-site
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya System and Session Manager * Avaya SIPERA SBC or other SBC's * Avaya G860/ Audio Codes.
Sr Voice Engineer
Durham, NC · On-site
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya System and Session Manager * Avaya SIPERA SBC or other SBC's * Avaya G860/ Audio Codes.
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
Familiarity with one or more Contact Center solutions, such as Avaya or Cisco. Broad Knowledge of Telecom Management, Monitoring and Provisioning Tools. Strong analytical skills, dedication ...
Sr Voice Engineer
Durham, NC · On-site
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ...
Sr Voice Engineer
Durham, NC · On-site
Application Development Project Management Quality Assurance Business/Systems Analysis ... Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and ...
Oversee telecom transport infrastructure, including fiber, SONET, MPLS, WAN, SD-WAN, microwave, and ... Lead engineers, analysts, contractors, and external service providers * Communicate effectively ...
Oversee telecom transport infrastructure, including fiber, SONET, MPLS, WAN, SD-WAN, microwave, and ... Lead engineers, analysts, contractors, and external service providers * Communicate effectively ...
Communication Analyst
Lexington, KY · On-site
$80K - $104K/yr
Complete day to day Telecom and contact center requests, such as: moves/adds/changes/call flow ... Will be required to support various telecommunication technologies from Cisco, Avaya, Interactive ...
Communication Analyst
Lexington, KY · On-site
$80K - $104K/yr
Complete day to day Telecom and contact center requests, such as: moves/adds/changes/call flow ... Will be required to support various telecommunication technologies from Cisco, Avaya, Interactive ...
Knowledge of PBX applications (Avaya Communication Manager) and telecom wiring to be able to ... Skill in analyzing, interpreting, and solving diverse problems * Skill in written and verbal ...
Knowledge of PBX applications (Avaya Communication Manager) and telecom wiring to be able to ... Skill in analyzing, interpreting, and solving diverse problems * Skill in written and verbal ...
... telecom teams on integration activities involving telephony, call center systems, and network ... Avaya equivalent)
... telecom teams on integration activities involving telephony, call center systems, and network ... Avaya equivalent)
VoIP Engineers, Telecom Leads, ACD Analysts * Incumbents encouraged to apply Clearance : TS/SCI Certifications : Security+, Avaya/Nortel, NetPlus familiarity Experience : 10+ years This position is ...
VoIP Engineers, Telecom Leads, ACD Analysts * Incumbents encouraged to apply Clearance : TS/SCI Certifications : Security+, Avaya/Nortel, NetPlus familiarity Experience : 10+ years This position is ...
Our client is looking for a Telecom Technician to serve as a key operational resource in handling ... Trend Analysis and Process Improvement - Regularly review VOIP systems performance and support ...
New
Our client is looking for a Telecom Technician to serve as a key operational resource in handling ... Trend Analysis and Process Improvement - Regularly review VOIP systems performance and support ...
New
Unified Communications Telecom Administrator
Columbia, MD · On-site
$100K - $115K/yr
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
Unified Communications Telecom Administrator
Columbia, MD · On-site
$100K - $115K/yr
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
$100K - $115K/yr
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
Quick apply
$100K - $115K/yr
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...
... GenAI, Analytics, Database, and/or Storage experience - Experience developing strategies that ... Genesys, Avaya, Nice, Google CCAI etc Amazon is an equal opportunity employer and does not ...
... GenAI, Analytics, Database, and/or Storage experience - Experience developing strategies that ... Genesys, Avaya, Nice, Google CCAI etc Amazon is an equal opportunity employer and does not ...
Avaya Telecom Analyst information
See salary details
$10.34 - $14.53
1% of jobs
$14.53 - $18.73
2% of jobs
$18.73 - $22.92
15% of jobs
$25.20 is the 25th percentile. Wages below this are outliers.
$22.92 - $27.12
13% of jobs
$27.12 - $31.32
11% of jobs
The median wage is $34.11 / hr.
$31.32 - $35.51
13% of jobs
$35.51 - $39.71
10% of jobs
$43.71 is the 75th percentile. Wages above this are outliers.
$39.71 - $43.90
12% of jobs
$43.90 - $48.10
10% of jobs
$48.10 - $52.29
9% of jobs
$52.29 - $56.49
6% of jobs
$10
$35
$56
How much do avaya telecom analyst jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for avaya telecom analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.
What is an Avaya Telecom Analyst?
An Avaya Telecom Analyst is responsible for managing, configuring, and troubleshooting Avaya telecommunication systems within an organization. They ensure the smooth operation of voice and data networks, provide technical support, and optimize system performance. This role often involves working with VoIP technologies, call center applications, and integrating Avaya solutions with other IT infrastructure. Analysts may also assist with system upgrades, security enhancements, and user training to maximize efficiency.
What are the key skills and qualifications needed to thrive as an Avaya Telecom Analyst?
To excel as an Avaya Telecom Analyst, strong technical knowledge of telecommunications systems, especially Avaya products, along with a background in IT or related fields is critical. Familiarity with Avaya Communication Manager, VoIP protocols, troubleshooting tools, and certifications like Avaya Certified Support Specialist (ACSS) or similar are highly valuable. Excellent problem-solving skills, effective communication, and the ability to collaborate with both technical teams and end-users are standout soft skills for this role. These competencies ensure reliable telecom operations, efficient resolution of issues, and smooth collaboration within the organization.
What are some common challenges faced by Avaya Telecom Analysts, and how can they be managed?
Avaya Telecom Analysts often encounter challenges such as troubleshooting complex system outages, integrating new telecommunications solutions with legacy infrastructure, and maintaining high levels of uptime for mission-critical systems. Proactively keeping up-to-date with Avaya platform updates and regularly performing system health checks can help mitigate many issues. Collaboration with network administrators, IT support, and end-users is key to resolving problems quickly and efficiently. Addressing these challenges successfully helps ensure smooth communication operations and a robust IT environment, making the analyst's expertise highly valued in the organization.
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What are the most commonly searched types of Avaya Telecom Analyst jobs?
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What job categories do people searching Avaya Telecom Analyst jobs look for?
The top searched job categories for Avaya Telecom Analyst jobs are:
Full-time
Re-posted 11 days ago
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com
Job Description
Application Support, Configurations, installation and Engineering
Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems.
Qualifications
6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
Experience in Maintenance and troubleshooting the Avaya and Genesys Call Routing system
Strong technical, logical, and analytical skills.
Strong team player and cooperative skills.
Additional Information