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Avaya Telecom Analyst Jobs (NOW HIRING)

Vamonos IT

$100K - $115K/yr

Avaya Government Cloud telephony * Cisco Unified Communications infrastructure * Microsoft Teams ... Strong analytical and troubleshooting skills * Excellent communication and stakeholder engagement ...

New

Ascension

Telecommunications Architecture Manager

$125K/yr

Core Tech Telecom Schedule: 8 hour shift, Monday-Friday Salary: $125,689 - $170,049 per year ... Strong background in Avaya ecosystems alongside proven experience architecting/designing Cisco ...

Ascension

Telecommunications Architecture Manager

Core Tech Telecom Schedule: 8 hour shift, Monday-Friday Salary: $125,689 - $170,049 per year ... Strong background in Avaya ecosystems alongside proven experience architecting/designing Cisco ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Global IT Family

Sr. UC Engineer

Newport Beach, CA

Avaya System/Session Manager, SBC's, Call Recording, Faxing Applications, Microsoft Skype for Business. Ability to perform analysis, diagnosis, and resolution of telecom problems for end users ...

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Avaya Telecom Analyst information

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How much do avaya telecom analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for avaya telecom analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by Avaya Telecom Analysts, and how can they be managed?

Avaya Telecom Analysts often encounter challenges such as troubleshooting complex system outages, integrating new telecommunications solutions with legacy infrastructure, and maintaining high levels of uptime for mission-critical systems. Proactively keeping up-to-date with Avaya platform updates and regularly performing system health checks can help mitigate many issues. Collaboration with network administrators, IT support, and end-users is key to resolving problems quickly and efficiently. Addressing these challenges successfully helps ensure smooth communication operations and a robust IT environment, making the analyst's expertise highly valued in the organization.

What is an Avaya Telecom Analyst job?

An Avaya Telecom Analyst is responsible for managing, configuring, and troubleshooting Avaya telecommunication systems within an organization. They ensure the smooth operation of voice and data networks, provide technical support, and optimize system performance. This role often involves working with VoIP technologies, call center applications, and integrating Avaya solutions with other IT infrastructure. Analysts may also assist with system upgrades, security enhancements, and user training to maximize efficiency.

What are the key skills and qualifications needed to thrive in the Avaya Telecom Analyst position, and why are they important?

To excel as an Avaya Telecom Analyst, strong technical knowledge of telecommunications systems, especially Avaya products, along with a background in IT or related fields is critical. Familiarity with Avaya Communication Manager, VoIP protocols, troubleshooting tools, and certifications like Avaya Certified Support Specialist (ACSS) or similar are highly valuable. Excellent problem-solving skills, effective communication, and the ability to collaborate with both technical teams and end-users are standout soft skills for this role. These competencies ensure reliable telecom operations, efficient resolution of issues, and smooth collaboration within the organization.

More about Avaya Telecom Analyst jobs
What are the most commonly searched types of Avaya Telecom Analyst jobs? The most popular types of Avaya Telecom Analyst jobs are:
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Avaya Telecom Analyst jobs near you
Infographic showing various Avaya Telecom Analyst job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 83% In-person, 6% Hybrid, and 11% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.
Systems Engineer (Cisco-Voice) with Security Clearance

Systems Engineer (Cisco-Voice) with Security Clearance

Convirgence

Dulles, VA • On-site

Other

Re-posted 9 days ago

Job description

Systems Engineer (Cisco-Voice) Dulles, VA CB-SECV-DUL-002 We are seeking an experienced Cisco Voice Engineer to support a mission-critical, technology-driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise-level Cisco Unified Communications solutions across a complex, highly secure environment. Key Responsibilities: - Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). - Implement next-generation voice system technologies and support first article engineering. - Participate in security accreditation activities for all voice systems. - Manage PKI/certificate requirements across Cisco UC components. - Perform system upgrades, patching, and lifecycle maintenance for hardware and software. - Provide engineering support for new site standups, including dial plan design and endpoint provisioning. - Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning. - Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration. - Collaborate with customers and internal teams to gather and refine system requirements. - Ensure compliance with enterprise standards, policies, and security procedures. - Work within a large-scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications. - Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. - Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTS/ISDN/leased lines, conference bridges, and call management servers. Required Education, Experience, & Skills: - Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field - Minimum of eleven (11) years of relevant Voice/UC engineering experience - Strong technical expertise in: SIP signaling and call flows; Secure Real-Time Transport Protocol (SRTP); SIP, MGCP, H.323; TCP/IP networking; MPLS transport environments; DNS and DHCP; RTP media handling - Experience supporting secure, enterprise-scale voice environments - Ability to troubleshoot complex call routing, signaling, and interoperability issues - Strong communication skills for documentation, requirements analysis, and customer interaction Preferred Education, Experience, & Skills: - Advanced expertise in SIP signaling, call flows, and multi-vendor integration - Experience with H.323 in mixed-protocol environments - Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications - CCNP Collaboration - CCIE Collaboration (highly desirable) - Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments - Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices) - Familiarity with government security accreditation processes and PKI/certificate management - Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

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