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Avaya Pbx Jobs (NOW HIRING)

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call ...

Noblesoft Technologies

Network Voice Consultant

Bryan, TX · On-site

$30 - $35/hr

The one should have knowledge of configuration of Nortel/ Avaya IP, digital and Analog phones in PBX, Spectra-link phones. * The one should have knowledge of jumper cabling, patching and how to move ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call ...

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call ...

PruittHealth

Telecom Analyst

Norcross, GA · On-site

... PBX and Cloud communication and eFax systems. The person will also analyze and resolve ... Avaya Cloud Office, RingCx, RingEx Family Makes Us Stronger. Our family, your family, one family.

PruittHealth

Telecom Analyst

Norcross, GA · On-site

... PBX and Cloud communication and eFax systems. The person will also analyze and resolve ... ESSENTIAL SKILLS AND EXPERIENCE: • Avaya suite (Communication Manager 5.2.1 or higher), • IP ...

PruittHealth

Telecom Analyst

Norcross, GA · On-site

... PBX and Cloud communication and eFax systems. The person will also analyze and resolve ... Avaya suite (Communication Manager 5.2.1 or higher), IP Office 500 V2, Ring Central, Avaya Cloud ...

AT and T

Lead Member of Technical Staff

Dallas, TX · On-site

$210K - $270K/yr

Manage daily operations of IT VoIP test systems and implement VoIP server policies requiring expertise in Cisco, Oracle, and Avaya PBX solutions, Ribbon and Oracle SBCs, advanced telephony ...

AT&T

Lead Member of Technical Staff

Dallas, TX

Manage daily operations of IT VoIP test systems and implement VoIP server policies requiring expertise in Cisco, Oracle, and Avaya PBX solutions, Ribbon and Oracle SBCs, advanced telephony ...

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Avaya Pbx information

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How much do avaya pbx jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for avaya pbx in the United States is $30.13, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $34.62 per hour, depending on experience, location, and employer.

What is an Avaya PBX?

An Avaya PBX job typically involves managing, configuring, and maintaining Avaya Private Branch Exchange (PBX) phone systems for an organization. Professionals in this role handle troubleshooting, system upgrades, integrations, and ensure seamless communication within a business. They may also be responsible for user support, security settings, and VoIP configurations. Strong knowledge of Avaya products, VoIP technology, and networking is essential for success in this position.

What are the key skills and qualifications needed for an Avaya PBX position?

To succeed as an Avaya PBX specialist, you need strong expertise in telecommunications, VoIP technologies, and experience with Avaya telephony systems, often backed by relevant certifications like Avaya Certified Implementation Specialist (ACIS) or ACSS. Familiarity with Avaya Communication Manager, Session Manager, Voicemail Pro, and various networking tools is crucial for daily operations. Excellent troubleshooting, problem-solving abilities, and strong customer service or communication skills set top candidates apart. These competencies are critical for ensuring reliable communications infrastructure, minimizing downtime, and effectively supporting organizational needs.

What are the typical responsibilities of an Avaya PBX specialist?

As an Avaya PBX specialist, your weekly responsibilities often include installing, configuring, and maintaining Avaya phone systems, responding to support tickets or outages, and performing regular system updates or backups. You might also collaborate with network and IT teams to troubleshoot call quality issues, manage user accounts or extensions, and assist in system upgrades or migrations. The role typically involves both hands-on technical work and direct communication with end users or business stakeholders to ensure optimal system performance. Additionally, keeping thorough documentation and occasionally providing user training are important parts of the job.

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What states have the most Avaya Pbx jobs?

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Avaya Pbx jobs near you
Infographic showing various Avaya Pbx job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $62,666 per year, or $30.1 per hour.

Sr Voice Engineer

Procom Consultants Group

Durham, NC • On-site

Contractor

Re-posted 14 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.


Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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