Network Engineer
Columbia, MO · On-site
Lead Telephony Network Engineer (Avaya VoIP) onsite Overview / Summary We are seeking an experienced Telephony Network Engineer to provide operational and advanced administration of enterprise ...
Network Engineer
Columbia, MO · On-site
Lead Telephony Network Engineer (Avaya VoIP) onsite Overview / Summary We are seeking an experienced Telephony Network Engineer to provide operational and advanced administration of enterprise ...
AWS Connect Developer
Saint Louis, MO · Remote
$60 - $65/hr
AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization ... Avaya, Genesys, or Twilio
Quick apply
AWS Connect Developer
Saint Louis, MO · Remote
$60 - $65/hr
AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization ... Avaya, Genesys, or Twilio
Contact Center Sr. Advisor
Saint Louis, MO · Remote
$118K - $148K/yr
Avaya Aura * NICE InContact * Five9 * Experience with one or more of the following Workforce ... Calabrio * Travel 25% of the time Want to learn more about Solutions Consulting & Engineering?
Contact Center Sr. Advisor
Saint Louis, MO · Remote
$118K - $148K/yr
Avaya Aura * NICE InContact * Five9 * Experience with one or more of the following Workforce ... Calabrio * Travel 25% of the time Want to learn more about Solutions Consulting & Engineering?
Avaya Engineer information
See Missouri salary details
$27.06 - $30.77
12% of jobs
$30.77 - $34.48
9% of jobs
$35.41 is the 25th percentile. Wages below this are outliers.
$34.48 - $38.19
18% of jobs
The median wage is $39.96 / hr.
$38.19 - $41.90
24% of jobs
$41.90 - $45.61
9% of jobs
$45.61 - $49.32
2% of jobs
$52.57 is the 75th percentile. Wages above this are outliers.
$49.32 - $53.03
2% of jobs
$53.03 - $56.74
2% of jobs
$56.74 - $60.45
16% of jobs
$60.45 - $64.16
2% of jobs
$64.16 - $67.87
4% of jobs
$27
$44
$67
How much do avaya engineer jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for avaya engineer in Missouri is $44.72, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $57.26 per hour, depending on experience, location, and employer.
What is an Avaya engineer?
Avaya Engineers are IT professionals who specialize in designing, implementing, maintaining, and troubleshooting Avaya communication systems, such as VoIP phone systems, contact centers, and unified communications platforms. They work with Avaya hardware and software to ensure seamless communication within organizations. Their responsibilities often include system configuration, upgrades, user support, and resolving technical issues to maintain optimal system performance.
What does an Avaya engineer do?
Avaya is a multinational software and telecommunications company that develops and sells unifying communications solutions, such as voice over IP (VoIP) Technology, phone systems, system administration, and other technical tools. Avaya engineers may work for the Avaya corporation or an organization that utilizes the software. In this role, you design a central system based on your company's communication needs within their organization and with customers. This may include setting up an in-house call center, a network of remote answering lines, or a hybrid of both. Once the design is approved, you oversee the installation of the system and may be responsible for regular maintenance and repairs to ensure it continues to run properly.
What are the key skills and qualifications needed to thrive as an Avaya engineer, and why are they important?
To thrive as an Avaya Engineer, you need in-depth knowledge of telephony systems, VoIP, networking fundamentals, and experience with Avaya platforms, usually validated by certifications like Avaya Certified Implementation Specialist (ACIS) or Avaya Certified Support Specialist (ACSS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and troubleshooting tools is essential. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for managing complex installations and client interactions. These skills ensure reliable deployment, maintenance, and support of Avaya solutions, leading to optimal system performance and customer satisfaction.
What are some common challenges Avaya engineers face when managing large-scale communication systems?
Avaya Engineers working with large-scale communication systems often encounter challenges like integrating legacy infrastructure with newer Avaya solutions, ensuring system reliability during peak usage, and troubleshooting complex network issues that may impact voice quality or connectivity. Effective communication and collaboration with IT, network, and support teams are essential to quickly resolve incidents and implement updates or patches. Staying up-to-date with Avaya's evolving technologies and best practices helps engineers anticipate potential issues and optimize system performance.
What is the difference between Avaya Engineer vs VoIP Engineer?
| Aspect | Avaya Engineer | VoIP Engineer |
|---|---|---|
| Certifications | Avaya certifications, CCNA, CCNP | CCNA, CCNP, Cisco certifications |
| Work Environment | Telecommunications, enterprise networks | VoIP systems, enterprise and service provider networks |
| Industry Usage | Telecom providers, large corporations | IT firms, telecom, service providers |
Both roles involve managing voice communication systems, but Avaya Engineers specialize in Avaya platforms, while VoIP Engineers focus on various VoIP technologies across different vendors. The choice depends on the specific systems used by the employer.
More about Avaya Engineer jobs
What are popular job titles related to Avaya Engineer jobs in Missouri?
For Avaya Engineer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Avaya Engineer jobs in Missouri look for?
The top searched job categories for Avaya Engineer jobs in Missouri are:
What are popular job titles related to Avaya Engineer jobs in MO?
For Avaya Engineer jobs in MO, the most frequently searched job titles are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
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Job description
Job Title : Lead Telephony Network Engineer (Avaya VoIP) onsite
Overview / Summary
We are seeking an experienced Telephony Network Engineer to provide operational and advanced administration of enterprise telephony and unified communications systems. This role supports day-to-day operations, leads technical telephony projects, maintains voice infrastructure, and serves as the primary escalation point for complex telephony issues.
Key Responsibilities
Required Qualifications
Preferred Qualifications
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-NC1 #LI- Onsite #TelephonyEngineer #NetworkEngineer #VoIP #Avaya #UnifiedCommunications #PBX #SIP #Telecommunications #
Overview / Summary
We are seeking an experienced Telephony Network Engineer to provide operational and advanced administration of enterprise telephony and unified communications systems. This role supports day-to-day operations, leads technical telephony projects, maintains voice infrastructure, and serves as the primary escalation point for complex telephony issues.
Key Responsibilities
- Administer enterprise telephony, voicemail, IVR, conference, safety device, and unified communications services.
- Respond to move, add, change, and disconnect requests while maintaining accurate E911 location information.
- Create technical documentation, knowledge base articles, and detailed work records.
- Lead technical tasks for telephony network maintenance and infrastructure improvements.
- Research, design, configure, install, and maintain telephony hardware, media gateways, telephones, and related equipment.
- Perform quality assurance testing and develop technical standards, processes, and configuration documentation.
- Coordinate with vendors for circuit provisioning and outage resolution.
- Analyze and troubleshoot vector routing, ARS routing tables, route patterns, voice quality, and call routing issues.
- Provide engineer-level support for enterprise telephony and unified communications systems.
- Resolve incident tickets and coordinate cross-functional teams during service outages.
- Identify automation opportunities to improve operational efficiency and service resiliency.
- Monitor telephony and network systems to maximize uptime and maintain accurate system diagrams and documentation.
- Follow incident management and change management processes.
Required Qualifications
- Bachelor's degree or equivalent work experience.
- 2+ years of experience with Avaya on-premise PBX systems.
- 2+ years of experience administering VoIP and unified communications platforms.
- 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.
- 2+ years of experience troubleshooting voice quality, carrier connectivity, call routing, and E911 services.
- 2+ years of experience with telecommunications infrastructure, including voice circuits, session border controllers (SBCs), and PSTN integration.
- Strong knowledge of telephone network services and telephone network design.
- Advanced systems administration knowledge and strong communication skills with the ability to manage multiple priorities.
Preferred Qualifications
- Experience designing, implementing, and supporting enterprise cloud-based telephony solutions, including migrations from on-premises telephony platforms to cloud-based services.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
#LI-NC1 #LI- Onsite #TelephonyEngineer #NetworkEngineer #VoIP #Avaya #UnifiedCommunications #PBX #SIP #Telecommunications #
About HTC Global Services
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
Troy, MI, US
Year founded
1990