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Autopoint Jobs (NOW HIRING)

Parks Automotive Group

Dispatcher (59287)

Greenville, SC · On-site

$17.50 - $23.25/hr

Ensures Repair Orders are properly dispatched in AutoPoint * Ensures that all repairs are assigned to technicians equally and fairly. * Provides technical support for technicians when necessary.

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Autopoint information

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$15K

$241.3K

$387K

How much do autopoint jobs pay per year?

As of Jul 19, 2026, the average yearly pay for autopoint in the United States is $241,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $200,000.00 and $300,000.00 per year, depending on experience, location, and employer.

What is the difference between Autopoint vs Auto Body Technician?

AspectAutopointAuto Body Technician
Required CredentialsHigh school diploma or equivalent; certification programsHigh school diploma; vocational training or certification preferred
Work EnvironmentAuto repair shops, dealerships, collision centersCollision repair shops, auto body shops, dealerships
Industry UsageUsed in auto repair and maintenance industryPrimarily in collision repair and auto body repair

Autopoint and Auto Body Technician roles both operate within the auto repair industry, often in collision centers or dealerships. While Autopoint may focus on parts and repair coordination, Auto Body Technicians specialize in repairing vehicle exteriors. Both roles require similar certifications and work environments, making them closely related but distinct in their specific responsibilities.

What are Autopoint jobs?

Autopoint jobs typically refer to positions within companies or services that provide automotive repair, maintenance, and customer care. Employees in these roles may work as technicians, service advisors, or support staff, focusing on vehicle diagnostics, repairs, and ensuring customer satisfaction. These jobs often require technical skills, an understanding of automotive systems, and strong communication abilities. Depending on the specific role, certifications or prior experience in the automotive industry may be beneficial.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor (Autopoint), and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), appointment scheduling software, and vehicle diagnostic tools is often required. Exceptional communication, problem-solving skills, and the ability to manage multiple tasks under pressure set top performers apart. These skills and qualifications are crucial for accurately relaying technical information, ensuring customer satisfaction, and maintaining efficient workshop operations.

What are some common challenges faced by Autopoint service advisors when managing multiple customer requests during peak hours?

Autopoint service advisors often encounter challenges balancing multiple customer requests, especially during peak hours. Juggling appointment scheduling, coordinating with technicians, and providing timely updates to customers can be demanding. Staying organized, setting clear expectations with customers, and leveraging Autopoint's digital tools for workflow management are essential strategies to manage the workload efficiently. Strong communication skills and teamwork also play a key role in maintaining high service quality under pressure.
More about Autopoint jobs
What job categories do people searching Autopoint jobs look for? The top searched job categories for Autopoint jobs are:
Autopoint jobs near you
Infographic showing various Autopoint job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $241,295 per year, or $116 per hour.
Used Service Technician (59704)

Used Service Technician (59704)

Parks Automotive Group

Richmond, VA • On-site

Full-time

Posted 15 days ago

Job description

Job Responsibilities:

  • Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
  • Execute repairs under warranty to manufacturer specifications
  • Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
  • Perform multi-point inspections
  • Executes the service SOP (Standard Operating Procedures) at all times.
  • Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
  • Fix the vehicle right the first time! Make quality checks after each repair.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
  • Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
  • Clock on and off all repair orders as required
  • Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
  • Reports machinery malfunctions or defects to supervisor.
  • Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
  • Input all vehicle recommendations and complete check sheets in MPI
  • Find pricing and availability of needed parts in the 'notes' section in MPI
  • Report any safety issues to management and ensure a clean working area

Job Qualifications:

  • At least 2 years of mechanical experience required
  • Manufacture certification is a plus but not required. We train and grow our own!
  • Excellent communication service skills and essential computer skills.
  • Team player who enjoys working in a fast-paced environment.
  • A high level of motivation and demonstrated ability to learn and succeed
  • Ability to read and comprehend instructions and information
  • Proven knowledge of vehicle mechanical operations
  • Valid driver's license with a good driving record

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