Service Advisor
Barranquitas, PR · On-site
Responsibilities: * Promotes, manages and sets appointments for the next maintenance for the ... services in the workshop, based on the parameters established by Ricardo Caballero Automotive Group.
Service Advisor
Barranquitas, PR · On-site
Responsibilities: * Promotes, manages and sets appointments for the next maintenance for the ... services in the workshop, based on the parameters established by Ricardo Caballero Automotive Group.
Automotive Technician A
Bayamon, PR · On-site
Perform job duties of all lower s (Technician B, Mechanic, General Service Technician ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Technician A
Bayamon, PR · On-site
Perform job duties of all lower s (Technician B, Mechanic, General Service Technician ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Technician A
Bayamon, PR · On-site
Perform job duties of all lower s (Technician B, Mechanic, General Service Technician ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Technician A
Bayamon, PR · On-site
Perform job duties of all lower s (Technician B, Mechanic, General Service Technician ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
PR Service Manager
Carolina, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Carolina, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Carolina, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Carolina, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR · On-site
... year of experience in automotive service environment. • Completion of a two-year college ... manage time efficiently with the ability to handle stress in a fast-paced, deadline driven ...
PR · On-site
... year of experience in automotive service environment. • Completion of a two-year college ... manage time efficiently with the ability to handle stress in a fast-paced, deadline driven ...
PR Service Manager
Dorado, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Dorado, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Dorado, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
PR Service Manager
Dorado, PR · On-site
Direct, instruct, and manage team members including assigning, supervising, and appraising work ... One year of experience in automotive service environment. Completion of a two-year college ...
Commercial Services Specialist II (Manheim)
Toa Baja, PR · On-site
$20.10 - $30.10/hr
Previous experience in automotive, auction, fleet management, logistics, or related administrative ... Previous experience as a Commercial Services Specialist preferred. * Bachelor's degree in a related ...
Commercial Services Specialist II (Manheim)
Toa Baja, PR · On-site
$20.10 - $30.10/hr
Previous experience in automotive, auction, fleet management, logistics, or related administrative ... Previous experience as a Commercial Services Specialist preferred. * Bachelor's degree in a related ...
Retail Sales Associate - Part Time
Toa Baja, PR · On-site
$12.25 - $14.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Toa Baja, PR · On-site
$12.25 - $14.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
San Juan, PR · On-site
$10 - $11.50/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
San Juan, PR · On-site
$10 - $11.50/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Carolina, PR · On-site
$13.25 - $15.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Juncos, PR · On-site
$14.75 - $17/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Juncos, PR · On-site
$14.75 - $17/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Toa Baja, PR · On-site
$12.25 - $14.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Toa Baja, PR · On-site
$12.25 - $14.25/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Caguas, PR · On-site
$14.75 - $16.75/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Caguas, PR · On-site
$14.75 - $16.75/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Fajardo, PR · On-site
$14.25 - $16.50/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Fajardo, PR · On-site
$14.25 - $16.50/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
San Juan, PR · On-site
$12.25 - $14/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
San Juan, PR · On-site
$12.25 - $14/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Caguas, PR · On-site
$14.75 - $16.75/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Retail Sales Associate - Part Time
Caguas, PR · On-site
$14.75 - $16.75/hr
Customer Service, ensuring that customers find the right parts and solutions for their automotive ... Inventory Management & Store Operations - Restock merchandise, maintain organization, and follow ...
Automotive Services Manager information
What is an automotive services manager?
Automotive Services Managers are professionals responsible for overseeing the daily operations of automotive service departments or repair shops. They manage staff, coordinate repair and maintenance services, ensure customer satisfaction, and maintain inventory of parts and tools. Their role also includes budgeting, scheduling, and ensuring that work is completed efficiently and up to industry standards. Automotive Services Managers often serve as the main point of contact between customers and the service team, addressing concerns and providing updates on vehicle repairs.
What are the key skills and qualifications needed to thrive as an automotive services manager?
To thrive as an Automotive Services Manager, you need expertise in automotive repair, business management, and customer service, often supported by an associate’s or bachelor’s degree in automotive technology or management. Familiarity with automotive diagnostic tools, shop management software, and certifications such as ASE are typically required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and address customer concerns effectively. These skills and qualifications are vital to ensure efficient shop operations, high customer satisfaction, and sustained business growth.
How does an automotive services manager typically interact with technicians and customers on a daily basis?
An Automotive Services Manager serves as the bridge between customers, technicians, and other staff within the service department. On a daily basis, they communicate with technicians to assign work orders, discuss complex repairs, and ensure that quality standards are met. They also interact directly with customers to explain recommended services, provide estimates, and address any concerns or complaints. Effective collaboration and strong interpersonal skills are crucial for resolving issues quickly and maintaining a positive service environment.
What is the difference between Automotive Services Manager vs Automotive Service Advisor?
| Aspect | Automotive Services Manager | Automotive Service Advisor |
|---|---|---|
| Credentials | Relevant certifications (e.g., ASE), management experience | Customer service skills, automotive knowledge, certifications optional |
| Work Environment | Service departments, overseeing operations | Frontline customer interaction, sales, and service recommendations |
| Employer & Industry Usage | Auto repair shops, dealerships, service centers | Auto dealerships, repair shops, service departments |
| Common Search & Comparison Intent | Managing service operations, overseeing staff | Customer communication, service sales, vehicle diagnostics |
The Automotive Services Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Automotive Service Advisor primarily interacts with customers, explaining repairs, and selling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.
How much does an automotive services manager make?
The average automotive services manager in Florida earns between $60,000 and $85,000 annually, depending on experience, location, and the size of the service department. Salaries can also include bonuses and profit-sharing opportunities, with some managers earning over $100,000 with additional incentives.
What does an automotive services manager do?
An automotive services manager oversees the daily operations of an auto repair or service department, including managing staff, ensuring quality service, and maintaining customer satisfaction. They coordinate repairs, handle customer inquiries, and ensure compliance with safety and industry standards, often using management software and possessing relevant certifications.
What are popular job titles related to Automotive Services Manager jobs in Puerto Rico?
For Automotive Services Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Automotive Services Manager jobs in Puerto Rico look for?
The top searched job categories for Automotive Services Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Automotive Services Manager jobs?
Cities in Puerto Rico with the most Automotive Services Manager job openings:
Full-time
Medical
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Key responsibilities
Manage and set appointments for clients' next maintenance services.
Identify and confirm the service needs of clients and guide them on available services and warranties.
Fill out and process repair orders, keep clients informed about the status of their vehicles, and verify the completeness of repair order information.
Job description
Position Summary:
The service advisor is the first person on the service line to have contact with our customers. Additionally, she is responsible for ensuring that the customer's experience at the dealership while waiting for their vehicle is pleasant.
Responsibilities:
- Promotes, manages and sets appointments for the next maintenance for the clients you are currently serving.
- Keeps customer information updated in the data system. In addition, you must create a file for new clients without an appointment.
- Identifies and confirms the service needs of our clients.
- Guide the client regarding the services offered in our workshop, as well as the warranty that applies to their vehicles.
- Estimates prices for mechanics and maintenance services in the workshop, based on the parameters established by Ricardo Caballero Automotive Group.
- Fill out and process the repair order.
- Performs the “check in” and “check out” of the vehicle with the client and guides them on the company policy regarding objects left in the car and their removal.
- If any change occurs in the previously estimated prices for a repair, you must notify the customer and request their authorization to continue with the required operation. If it is necessary to add lines of work, they are done before it is carried out and obtains the client's signature so that the technician can work on it and punch it out.
- Validates with the Technician or Lead Technician the status of the units under repair in his/her charge.
- Keeps clients informed of the operating status of their units and records comments in the system.
- Stay aware of campaigns that apply to vehicles under repair and guide customers about them. The campaign verification report must be attached to the vehicle repair order.
- Advise clients on the proper use and needs of their vehicles: required inspection and maintenance time. Based on manufacturer specifications. Make follow-up calls for service prospects.
- Promote the sale of accessories to units, specifying item and installation cost, installation and delivery time.
- Verify that the information in the repair order is complete in all its parts.
Requirements:
- Knowledge and skills in Automotive Mechanics.
- Knowledge of Information Systems.
- Experience in Customer Service
- Experience [preferred] in the Automotive Industry
- Current driver's license
- Good verbal and written communication
- Bilingual [English and Spanish] preferred
- Mathematical ability, addition and subtraction.
- Ability to understand and follow instructions
Kind of position:
- Full time, Indefinite contract
Benefits:
- Professional development training.
- Private medical insurance
- uniform provided
- Christmas Bonus
Schedule:
- From Monday to Saturday
- One day off during the week and on Sundays
Job Location:
- Face-to-face employment
*Equal Employment Opportunities