... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
... services are performed per standard operating procedure directives. * Partner with Management to ... One year of related experience in the automotive service environment. * One year of sales ...
Automotive Mechanic
San German, PR · On-site
Perform job duties of all lower s (General Service Technician). * Adequately explain technical ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Mechanic
San German, PR · On-site
Perform job duties of all lower s (General Service Technician). * Adequately explain technical ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Mechanic
San German, PR · On-site
Perform job duties of all lower s (General Service Technician). * Adequately explain technical ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Automotive Mechanic
San German, PR · On-site
Perform job duties of all lower s (General Service Technician). * Adequately explain technical ... Keep store management aware of mechanical repair problems as they occur. * Maintain an organized ...
Auto General Service Technician
Cidra, PR · On-site
$14.50 - $18.25/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Cidra, PR · On-site
$14.50 - $18.25/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Toa Baja, PR · On-site
$12.50 - $15.50/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Toa Baja, PR · On-site
$12.50 - $15.50/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Toa Baja, PR · On-site
$12.50 - $15.50/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Toa Baja, PR · On-site
$12.50 - $15.50/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Cidra, PR · On-site
$14.50 - $18.25/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
Cidra, PR · On-site
$14.50 - $18.25/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
San Juan, PR · On-site
$10.25 - $13/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
San Juan, PR · On-site
$10.25 - $13/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
San Juan, PR · On-site
$10.25 - $13/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Auto General Service Technician
San Juan, PR · On-site
$10.25 - $13/hr
... basic automotive services including mounting and balancing tires, tire repairs, oil changes ... Keep store management aware of mechanical repair problems as they occur * Clean and maintain an ...
Conduct and perform routine express automotive services, including tire mounting, balancing ... Partner with Management to produce a safe and healthy work environment that complies with all local ...
Conduct and perform routine express automotive services, including tire mounting, balancing ... Partner with Management to produce a safe and healthy work environment that complies with all local ...
General Sales & Service Tech
San Juan, PR · On-site
Conduct and perform routine express automotive services, including tire mounting, balancing ... Partner with Management to produce a safe and healthy work environment that complies with all local ...
General Sales & Service Tech
San Juan, PR · On-site
Conduct and perform routine express automotive services, including tire mounting, balancing ... Partner with Management to produce a safe and healthy work environment that complies with all local ...
Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer ... Automotive Service Excellence (ASE) Certification About Us Since opening our first store in 1979 ...
Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer ... Automotive Service Excellence (ASE) Certification About Us Since opening our first store in 1979 ...
Automotive Service Excellence (ASE) Certification * Leadership - Assist the Store Manager in ... supervising, training, and developing high-performing employees, fostering a motivated and engaged ...
Automotive Service Excellence (ASE) Certification * Leadership - Assist the Store Manager in ... supervising, training, and developing high-performing employees, fostering a motivated and engaged ...
Automotive Service Excellence (ASE) Certification * Leadership - Assist the Store Manager in ... supervising, training, and developing high-performing employees, fostering a motivated and engaged ...
Automotive Service Excellence (ASE) Certification * Leadership - Assist the Store Manager in ... supervising, training, and developing high-performing employees, fostering a motivated and engaged ...
Service Advisor
Barranquitas, PR · On-site
Responsibilities: * Promotes, manages and sets appointments for the next maintenance for the ... services in the workshop, based on the parameters established by Ricardo Caballero Automotive Group.
Service Advisor
Barranquitas, PR · On-site
Responsibilities: * Promotes, manages and sets appointments for the next maintenance for the ... services in the workshop, based on the parameters established by Ricardo Caballero Automotive Group.
Automotive Services Manager information
What is an automotive services manager?
Automotive Services Managers are professionals responsible for overseeing the daily operations of automotive service departments or repair shops. They manage staff, coordinate repair and maintenance services, ensure customer satisfaction, and maintain inventory of parts and tools. Their role also includes budgeting, scheduling, and ensuring that work is completed efficiently and up to industry standards. Automotive Services Managers often serve as the main point of contact between customers and the service team, addressing concerns and providing updates on vehicle repairs.
What are the key skills and qualifications needed to thrive as an automotive services manager?
To thrive as an Automotive Services Manager, you need expertise in automotive repair, business management, and customer service, often supported by an associate’s or bachelor’s degree in automotive technology or management. Familiarity with automotive diagnostic tools, shop management software, and certifications such as ASE are typically required. Exceptional communication, leadership, and problem-solving skills help you motivate teams and address customer concerns effectively. These skills and qualifications are vital to ensure efficient shop operations, high customer satisfaction, and sustained business growth.
How does an automotive services manager typically interact with technicians and customers on a daily basis?
An Automotive Services Manager serves as the bridge between customers, technicians, and other staff within the service department. On a daily basis, they communicate with technicians to assign work orders, discuss complex repairs, and ensure that quality standards are met. They also interact directly with customers to explain recommended services, provide estimates, and address any concerns or complaints. Effective collaboration and strong interpersonal skills are crucial for resolving issues quickly and maintaining a positive service environment.
What is the difference between Automotive Services Manager vs Automotive Service Advisor?
| Aspect | Automotive Services Manager | Automotive Service Advisor |
|---|---|---|
| Credentials | Relevant certifications (e.g., ASE), management experience | Customer service skills, automotive knowledge, certifications optional |
| Work Environment | Service departments, overseeing operations | Frontline customer interaction, sales, and service recommendations |
| Employer & Industry Usage | Auto repair shops, dealerships, service centers | Auto dealerships, repair shops, service departments |
| Common Search & Comparison Intent | Managing service operations, overseeing staff | Customer communication, service sales, vehicle diagnostics |
The Automotive Services Manager focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Automotive Service Advisor primarily interacts with customers, explaining repairs, and selling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.
How much does an automotive services manager make?
The average automotive services manager in Florida earns between $60,000 and $85,000 annually, depending on experience, location, and the size of the service department. Salaries can also include bonuses and profit-sharing opportunities, with some managers earning over $100,000 with additional incentives.
What does an automotive services manager do?
An automotive services manager oversees the daily operations of an auto repair or service department, including managing staff, ensuring quality service, and maintaining customer satisfaction. They coordinate repairs, handle customer inquiries, and ensure compliance with safety and industry standards, often using management software and possessing relevant certifications.
What are popular job titles related to Automotive Services Manager jobs in Puerto Rico?
For Automotive Services Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Automotive Services Manager jobs in Puerto Rico look for?
The top searched job categories for Automotive Services Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Automotive Services Manager jobs?
Cities in Puerto Rico with the most Automotive Services Manager job openings:
Part-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 18 days ago
Pep Boys rating
5.6
Based on 152 frontline employees who took The Breakroom Quiz
292nd of 374 rated vehicle maintenance
Job description
Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
- First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
- Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
- Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
- Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
- Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
- Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
- Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
- In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety and environmental rules.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma or equivalent required.
- Valid Driver's License.
- One year of related experience in the automotive service environment.
- One year of sales experience preferred.
- Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
- Strong verbal communication skills.
- Strong customer service skills.
- Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
Benefits
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Pep Boys
Sourced by ZipRecruiter
Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.
Industry
Automotive repair and maintenance
Company size
10,000+ Employees
Headquarters location
Philadelphia, PA, US
Year founded
1921