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Automotive Service Manager Jobs in Silver Spring, MD

Superior Auto Service

Automotive Technician

Rockville, MD · On-site

$1.0K - $2.0K/wk

Convey necessary vehicle repair information to the service manager in a clear and concise manner ... Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE ...

Superior Auto Service

Automotive Technician

Rockville, MD · On-site

$1.0K - $2.0K/wk

Convey necessary vehicle repair information to the service manager in a clear and concise manner ... Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Silver Spring, MD

Automotive Service Manager information

See Silver Spring, MD salary details

$32.6K

$78.5K

$149.7K

How much do automotive service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for automotive service manager in Silver Spring, MD is $78,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $83,900.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Silver Spring, MD? The most popular types of Automotive Service jobs in Silver Spring, MD are:
What are popular job titles related to Automotive Service Manager jobs in Silver Spring, MD? For Automotive Service Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Silver Spring, MD look for? The top searched job categories for Automotive Service Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Automotive Service Manager jobs? Cities near Silver Spring, MD with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,454 per year, or $37.7 per hour.

Automotive Service Manager- Volvo Cars Silver Spring

MileOne Autogroup

Washington, DC

$135K - $150K/yr

Full-time

Re-posted 15 days ago

Job description

Job Description

Volvo Cars Silver Spring is seeking a proven and driven Automotive Service Manager to lead our high-performing Fixed Operations department. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and delivering an exceptional customer experience.

The ideal candidate will have a strong background in service operations, a track record of driving performance, and the ability to lead and develop a successful team.

Experience Everything MileOne has to Offer:
- Competitive salary $135,000.00 - $150,000.00 with unlimited earning potential
- Great opportunities for career advancement
- State of the Art equipment with robust OEM support
- Positive, success driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Service Manager Responsibilities:
- Hire, motivate, mentor and train the service team
- Proactively schedule and manage a busy Fixed Operations / Service department
- Increase RO performance within the Dealership
- Maintain a positive work environment that can translate into customer satisfaction
Service Manager Qualifications:
- Minimum of 5 years of automotive management experience in the Fixed Operations / Service Department
- Strong process orientation and lane supervision skills
- Ability to multitask and follow up
- Understanding of automotive repairs
MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE123

New Sales

Salary Range

$135,000.00 - $150,000.00

Herb Gordon Volvo Cars Silver SpringPost Internally and Externally

Zip Code

20904

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