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Automotive Fixed Operations Director Jobs in Silver Spring, MD

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Automotive Fixed Operations Director information

See Silver Spring, MD salary details

$35.1K

$111.3K

$185.6K

How much do automotive fixed operations director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for automotive fixed operations director in Silver Spring, MD is $111,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $140,100.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are popular job titles related to Automotive Fixed Operations Director jobs in Silver Spring, MD?

For Automotive Fixed Operations Director jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Director jobs in Silver Spring, MD look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Automotive Fixed Operations Director jobs?

Cities near Silver Spring, MD with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Silver Spring, MD as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,317 per year, or $53.5 per hour.

Automotive General Manager

Randallstown, MD • On-site

Preston Automotive Group
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Preston Automotive Groupexternal

Full-time

Re-posted 18 hours ago

Job description

Job Type
Full-time
Description
Job Title: Automotive General Manager
Reports To: Dealer Principal / Owner Department: Management
The Automotive General Manager oversees all operations within a dealership, ensuring profitability, efficient operations, and exceptional customer satisfaction. This role requires a strategic leader who can manage sales, service, parts, finance, and administrative departments, while driving growth, achieving revenue targets, and maintaining compliance with industry standards.
Key Responsibilities:
  • Lead and manage all dealership operations, including sales, service, and parts departments, ensuring alignment with company goals and standards
  • Develop and implement strategic plans to achieve sales targets, improve operational efficiency, and enhance customer satisfaction
  • Oversee sales team performance, providing coaching, training, and motivation to maximize productivity and revenue
  • Manage fixed operations, including service and parts departments, to ensure high-quality service delivery and operational excellence
  • Monitor financial performance, including budgeting, forecasting, and expense control
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement
  • Maintain strong relationships with customers, vendors, and manufacturer representatives
  • Ensure compliance with all dealership policies, safety regulations, and industry standards

Skills and Qualifications:
  • Proven experience in dealership sales management and fixed operations, within a Ford dealership
  • Demonstrated leadership skills with the ability to motivate and develop a high-performing team
  • Strong understanding of automotive sales processes, service operations, and parts management
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to analyze financial reports and develop strategies to improve profitability
  • Customer-focused mindset with a commitment to delivering exceptional service
  • Valid driver's license and a clean driving record
  • Bachelor's degree in Business, Automotive Management, or related field preferred

Requirements
  • Ford Motor Company experience required
  • Proven experience in automotive dealership management, as a GM required.
  • Strong leadership, decision-making, and interpersonal skills.
  • In-depth knowledge of dealership operations, including sales, finance, service, and parts.
  • Analytical and financial acumen, with experience in budgeting and forecasting.
  • Exceptional communication and problem-solving abilities.
  • Familiarity with CDK Dealer Management Systems (DMS) and CRM platforms.
  • Bachelor's degree in Business Administration, Automotive Technology, or related field (preferred

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