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Automotive Service Manager Jobs in Silver Spring, MD

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

$195K/yr

Paid time off Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained ...

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

DARCARS

Automotive Service Manager

Fairfax, VA · On-site

$180K - $250K/yr

DARCARS Volvo of Fairfax is now hiring a Service Manager! $180,000 - $250,000+ Annual Earning Potential (Based on Experience) Volvo of Fairfax , part of the DARCARS Automotive Group , is seeking an ...

Midas

Automotive Service Manager

Towson, MD · On-site

$50K - $60K/yr

Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: * Recruit, hire, train, motivate ...

Car Guys

Automotive Service Writer

Washington, DC · On-site

Automotive Service Advisor / Service Writer / Service Consultant CarGuys Inc., America's and Canada ... We work with employers actively hiring customer-focused service professionals who manage repair ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Silver Spring, MD

Automotive Service Manager information

See Silver Spring, MD salary details

$32.6K

$78.5K

$149.7K

How much do automotive service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for automotive service manager in Silver Spring, MD is $78,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $83,900.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Silver Spring, MD? The most popular types of Automotive Service jobs in Silver Spring, MD are:
What are popular job titles related to Automotive Service Manager jobs in Silver Spring, MD? For Automotive Service Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Silver Spring, MD look for? The top searched job categories for Automotive Service Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Automotive Service Manager jobs? Cities near Silver Spring, MD with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $78,454 per year, or $37.7 per hour.

Antwerpen Automotive Service Manager

Antwerpen Automotive

Clarksville, MD

$50K - $150K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

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Antwerpen Automotive is seeking an experienced Automotive Service Manager with a proven track record to lead and oversee our service department. This position requires a dedicated professional who can ensure exceptional customer service, drive operational efficiency, and manage service team performance to meet company goals.

Responsibilities
  • Manage daily operations of the service department, ensuring high-quality service delivery and customer satisfaction.
  • Lead, train, and motivate service technicians and staff to achieve performance targets.
  • Develop and implement service processes and standards to improve efficiency and profitability.
  • Coordinate with parts and sales departments to ensure seamless workflow.
  • Monitor and manage departmental budget, labor costs, and inventory levels.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Maintain compliance with industry regulations and company policies.
Requirements
  • Proven experience as an Automotive Service Manager or similar role, with a proven track record of success.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze and improve service department processes.
  • Familiarity with automotive service software and management systems.
  • Strong problem-solving skills and attention to detail.
Benefits
  • Competitive salary ranging from $50,000.00 to $150,000.00 per year, paid bi-weekly.
  • Opportunities for professional growth and development.
  • Supportive team culture focused on collaboration and innovation.
  • 401K
  • Health, Dental, vision, disability insurance and more
  • Paid sick days available upon hire
  • Paid Vacation after 1 year
About the Company

Antwerpen Automotive is a leading company in the automotive service industry, committed to delivering top-quality vehicle maintenance and repair services. We pride ourselves on fostering a dynamic and inclusive work environment that values expertise and dedication. Join our team and contribute to our mission of exceeding customer expectations while advancing your career.

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