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Automotive Service Manager Jobs in Rio Rancho, NM

Power Ford

Automotive Service Advisor

Albuquerque, NM · On-site

Automotive Service Advisor Company: Power Ford Location: 1101 Montaño Rd NE, Albuquerque, NM 87107 ... with dealership management systems (DMS) and Microsoft Office Professional appearance and a ...

Santa FE Mazda

Automotive Service Technician

Santa Fe, NM · On-site

$50/hr

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission ...

Santa FE Mazda

Automotive Service Technician

Santa Fe, NM · On-site

$50/hr

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment * Diagnose, maintain, and repair vehicle automotive systems including engine, transmission ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Rio Rancho, NM

Automotive Service Manager information

See Rio Rancho, NM salary details

$29.6K

$71.2K

$135.9K

How much do automotive service manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for automotive service manager in Rio Rancho, NM is $71,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $76,200.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
What job categories do people searching Automotive Service Manager jobs in Rio Rancho, NM look for? The top searched job categories for Automotive Service Manager jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Automotive Service Manager jobs? Cities near Rio Rancho, NM with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,246 per year, or $34.3 per hour.

Larry H Miller Chrysler Jeep Dodge Ram Hybrid Service Drive Manager

asburyauto

Albuquerque, NM

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. 

The role of an Assistant Service Manager/Lane Manager is to assist the service manager in overseeing the service department, technicians, service advisors, service call center, valet, detailers, and service lane.

  •  Work and the manufacturer to ensure that warranty campaigns, recalls and updates are completed accurately and in a timely fashion
  • Actively promote good morale and good relationships among the dealership associates. 
  • Assist in training service staff in all aspects of customer service, effective communication, service sales, CSI, work organization and time management
  • Assist in maintaining manufacturer (CSI)Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
  • Act as a role model for the service associates in all aspects of motivation, organization, customer service, sales and CSI
  • Motivate the service advisors to provide consistent value for the dealership’s customer.
  • Monitor advisors’ daily productivity, give feedback and formulate plans for improvement
  • Assist in ensuring that the dealership maintains high-quality service repairs and minimizes comebacks  by conducting periodic spot checks of completed jobs for thoroughness and quality
  • Monitor advisors’ interaction with customers on the drive and telephone for effectiveness
  • Assist in forecasting goals and objectives for the department and strive to meet them
  • Work with the Service Manager & Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service dept. meetings as directed
  • Address and resolve customer concerns
  • Assist in motivating, training and developing employees
  • Strong verbal and written communication is required
  • Must be able to manage in a fast paced work environment
  • Must be able to manage a team, motivate and develop
  • Experience with CDK or other automotive software is a plus
  • Must have three plus years in an Automotive Service Department
  • Must have three plus years as an Automotive Service Writer/Assistant Service Manager
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screening (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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