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Automotive Service Manager Jobs in Reston, VA (NOW HIRING)

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing, addressing customer inquiries, and managing required documentation ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Reston, VA

Automotive Service Manager information

See Reston, VA salary details

$32.8K

$78.8K

$150.3K

How much do automotive service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for automotive service manager in Reston, VA is $78,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $84,300.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Reston, VA?

The most popular types of Automotive Service jobs in Reston, VA are:

What are popular job titles related to Automotive Service Manager jobs in Reston, VA?

For Automotive Service Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Reston, VA look for?

The top searched job categories for Automotive Service Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Automotive Service Manager jobs?

Cities near Reston, VA with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $78,802 per year, or $37.9 per hour.

Automotive Technician

Superior Auto Service

Rockville, MD • On-site

$1.0K - $2.0K/wk

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development

 Job Summary
We are looking for an Automotive Technician to join our successful service center. 
As an Automotive Technician, you will be responsible for diagnosing and repairing vehicles. You must be comfortable using the computer software and have extensive knowledge of vehicle systems. 
If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you. 
Responsibilities 
  • Use your expertise and diagnostic tools to evaluate vehicle malfunction codes
  • Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols
  • Carry out routine vehicle maintenance tasks such as tire rotations, oil changes, and brake pad replacements
  • Conduct in-depth vehicle inspections of all systems, including engine, transmission, and brakes
  • Ensure a high level of customer satisfaction and repeat business 
  • Convey necessary vehicle repair information to the service manager in a clear and concise manner
Qualifications
  • High school diploma or GED is required
  • An associate degree or completion of an automotive service technician training program is preferred
  • Automotive Service Excellence/ASE certification or Society of Automotive Engineers/SAE certification is preferred
  • Strong customer service and communications skills are required