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Automotive Service Manager Jobs in Reston, VA (NOW HIRING)

Lorton Auto Service

Automotive Service Manager

Lorton, VA · On-site

$60K - $100K/yr

Experience in service management or a similar automotive role. * Strong leadership, organizational, and communication skills. * Customer-focused with a commitment to excellence. * Knowledge of ...

DARCARS

Automotive Service Manager

Fairfax, VA · On-site

$180K - $250K/yr

DARCARS Volvo of Fairfax is now hiring a Service Manager! $180,000 - $250,000+ Annual Earning Potential (Based on Experience) Volvo of Fairfax , part of the DARCARS Automotive Group , is seeking an ...

Car Guys Inc.

Automotive Service Writer

Sterling, VA · On-site

$60K - $109K/yr

``` AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys ... We work with employers actively hiring customer-focused service professionals who manage repair ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Reston, VA

Automotive Service Manager information

See Reston, VA salary details

$32.8K

$78.8K

$150.3K

How much do automotive service manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for automotive service manager in Reston, VA is $78,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $84,300.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Reston, VA? The most popular types of Automotive Service jobs in Reston, VA are:
What are popular job titles related to Automotive Service Manager jobs in Reston, VA? For Automotive Service Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Reston, VA look for? The top searched job categories for Automotive Service Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Automotive Service Manager jobs? Cities near Reston, VA with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Reston, VA as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $78,802 per year, or $37.9 per hour.
Automotive Service Manager

Automotive Service Manager

DARCARS Automotive Group

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

DARCARS Automotive Group rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

96th of 145 rated car dealerships

Job description

DARCARS Volvo of Fairfax is now hiring a Service Manager! 

$180,000 – $250,000+ Annual Earning Potential (Based on Experience)

Volvo of Fairfax, part of the DARCARS Automotive Group, is seeking an experienced and results-driven Service Manager to lead our service operations and deliver the exceptional customer experience expected from a luxury automotive brand.

This is a high-impact leadership opportunity for a motivated service professional who thrives in a fast-paced environment, develops high-performing teams, and understands how to build a profitable, customer-focused service department.

If you are a hands-on leader with a passion for operational excellence, team development, and customer satisfaction, we want to hear from you.

What You'll Do
  • Lead all fixed operations activities within the service department to maximize profitability, efficiency, and customer retention
  • Drive performance through key service metrics, including:
    • Repair order growth
    • Technician productivity and efficiency
    • Sales per repair order
    • Warranty performance and comeback reduction
    • Customer satisfaction and retention
  • Recruit, train, coach, and develop service advisors and technicians
  • Create a positive, performance-driven culture focused on accountability and teamwork
  • Resolve customer concerns professionally while maintaining the premium ownership experience Volvo customers expect
  • Develop and execute strategies to achieve departmental goals and financial objectives
  • Maintain budgets, expense controls, and operational standards
  • Ensure compliance with all manufacturer, federal, state, and local requirements
  • Foster strong collaboration between service, parts, and sales departments
Qualifications
  • 4+ years of automotive service technical experience
  • 5+ years of dealership service leadership experience as a Service Manager, Assistant Service Manager, or Senior Service Advisor
  • Proven track record of increasing revenue, productivity, and customer satisfaction
  • Strong leadership, coaching, and team-building skills
  • Excellent communication, organizational, and problem-solving abilities
  • Experience managing dealership service operations and performance metrics
  • Luxury automotive experience preferred
  • Body Shop experience is a plus

Why join DARCARS?
  • $150,000 – $220,000+ earning potential
  • Leadership role with significant operational responsibility
  • Established customer base and strong market presence
  • Support from one of the region's largest and most respected dealership groups
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company participation
  • Employee discounts on vehicles, parts, and service
  • Career growth opportunities throughout the DARCARS dealership network
  • Opportunities to support local community initiatives
  • Work with a globally recognized luxury brand known for safety, innovation, and customer loyalty
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
 

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