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Automotive Service Manager Jobs in Bothell, WA (NOW HIRING)

Kia of Everett

Hourly Automotive Technician

Everett, WA · On-site

$20 - $30/hr

The Automotive Technician performs work in accordance with dealership and manufacturer standards ... Schedule maintained and approved by Service Manager. * Onsite: 229 SW Everett Mall Way, Everett, WA ...

Kia of Everett

Hourly Automotive Technician

Everett, WA · On-site

$20 - $30/hr

The Automotive Technician performs work in accordance with dealership and manufacturer standards ... Schedule maintained and approved by Service Manager. * Onsite: 229 SW Everett Mall Way, Everett, WA ...

Kia of Everett

Experienced Service Advisor

Everett, WA · On-site

$60K - $130K/yr

The Automotive Service Advisor is the primary customer contact for vehicle service and repair. This ... Maintain communication between customers, technicians, parts personnel, and management. * Handle ...

Kia of Everett

Experienced Service Advisor

Everett, WA · On-site

$60K - $130K/yr

The Automotive Service Advisor is the primary customer contact for vehicle service and repair. This ... Maintain communication between customers, technicians, parts personnel, and management. * Handle ...

MSX International

Express Service Lane

Seattle, WA · On-site

$65K - $80K/yr

Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales ... Management experience (Store Manager, Service Manager, Service Writer) * OEM dealer contact ...

MSX International

Express Service Lane

Seattle, WA

Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales ... Management experience (Store Manager, Service Manager, Service Writer) * OEM dealer contact ...

MSX International

Express Service Lane

Seattle, WA

$65K - $80K/yr

Ability to train and utilize all aspects of Automotive Tire Sales and automotive service sales ... Management experience (Store Manager, Service Manager, Service Writer) * OEM dealer contact ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Bothell, WA

Automotive Service Manager information

See Bothell, WA salary details

$35.2K

$84.7K

$161.5K

How much do automotive service manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for automotive service manager in Bothell, WA is $84,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $90,500.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
More about Automotive Service Manager jobs
What are the most commonly searched types of Automotive Service jobs in Bothell, WA? The most popular types of Automotive Service jobs in Bothell, WA are:
What job categories do people searching Automotive Service Manager jobs in Bothell, WA look for? The top searched job categories for Automotive Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Automotive Service Manager jobs? Cities near Bothell, WA with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Bothell, WA as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $84,675 per year, or $40.7 per hour.

Experienced Automotive Service Technician/Mechanic

Swickard Seattle LLC, d/b/a Mercedes-Benz of Seattle

Seattle, WA • On-site

$30 - $50/hr

Other

Re-posted 17 days ago

Job description

Description

Seattle, WA | Mercedes-Benz | Previous automotive technician experience required | Premium luxury brand | Veterans encouraged to apply 

  • Previous Service Technician/Mechanic or automotive repair experience is required!

The Service Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure vehicles are running smoothly and safely.


Responsibilities:

  • Diagnosis and Repair:
  • Analyze customer concerns and symptoms to identify the root cause of vehicle malfunctions.
  • Utilize diagnostic tools and equipment to pinpoint problems (scanners, multimeters, pressure gauges, etc.).
  • Conduct thorough inspections of various vehicle systems (engine, transmission, brakes, electrical, etc.).
  • Prepare repair plans outlining necessary repairs and estimated costs, obtaining customer authorization before proceeding.
  • Repair and replace faulty components following service manuals and manufacturer specifications.
  • Test repairs to ensure functionality and safety.
  • Document all repairs and parts used on service orders.
  • Customer Service:
  • Interact with customers in a professional and courteous manner, explaining technical issues in an understandable way.
  • Provide accurate estimates and timelines for repairs.
  • Keep customers updated on service progress and address any concerns promptly.
  • Technical Skills and Knowledge:
  • Possess a strong understanding of automotive systems, including their operation, diagnosis, and repair.
  • Stay up to date on new technologies and repair procedures through training and certifications.
  • Perform a wide range of repairs, from basic maintenance to complex engine or transmission overhauls (depending on experience).
  • Proficient in using various diagnostic tools and automotive repair equipment.
  • Maintain a clean and organized work area, adhering to safety protocols.
  • Additional Responsibilities:
  • May perform test drives to evaluate vehicle performance and diagnose issues.
  • May research technical information and consult with colleagues or service manuals to solve complex problems.
  • May recommend preventative maintenance services to customers.
  • Contribute to a positive and efficient work environment within the service department.
  • Other duties as assigned

Qualifications:

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Experience: Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience. Mercedes-Benz brand experience preferred.
  • Certifications: Valid driver's license with a clean driving record. Automotive Service Excellence (ASE) certifications is a strong plus. Mercedes-Benz OEM certification preferred.
  • Strong understanding of automotive systems, diagnostics, and repair procedures.
  • Excellent problem-solving and critical thinking skills.
  • Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
  • Good communication and interpersonal skills to interact effectively with customers.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits of Working at Swickard:

  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Progressive pay plans: As your tenure increases and you complete more certifications, we'll pay you more!
  • Paid manufacturer training - we'll pay to help you gain new certifications and advance your career with some premier manufacturers.
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T4

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