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Automotive Service Manager Jobs in Bothell, WA (NOW HIRING)

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Service Advisor

Duvall, WA · On-site

$75K - $120K/yr

Previous automotive Service Advisor experience required * Strong communication and customer service skills * Excellent organization and time-management skills * Comfortable using computers and shop ...

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Service Advisor

Duvall, WA · On-site

$75K - $120K/yr

Previous automotive Service Advisor experience required * Strong communication and customer service skills * Excellent organization and time-management skills * Comfortable using computers and shop ...

Automotive Service Advisor

Monroe, WA · On-site

$72K - $119K/yr

Previous Service Advisor or automotive customer service experience preferred * Strong communication and problem-solving skills * A customer-first attitude and a professional demeanor * Ability to ...

Automotive Service Advisor

Marysville, WA · On-site

$72K - $145K/yr

Automotive Service Advisor Rairdon's Honda of Marysville Location: Marysville, WA | Schedule: 5-Day ... Strong process management, sharp sales instincts, and excellent communication. Mindset: A customer ...

Express Service Advisor

Everett, WA · On-site

$22 - $24/hr

Schedule maintained and approved by Service Manager. Company Description: At Harnish Auto Family, we believe in more than just selling cars; we're dedicated to providing exceptional automotive ...

Express Service Advisor

Everett, WA · On-site

$22 - $24/hr

Schedule maintained and approved by Service Manager. Company Description: At Harnish Auto Family, we believe in more than just selling cars; we're dedicated to providing exceptional automotive ...

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Automotive Service Manager information

See Bothell, WA salary details

$35.2K

$84.7K

$161.5K

How much do automotive service manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for automotive service manager in Bothell, WA is $84,675.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $90,500.00 per year, depending on experience, location, and employer.

What does a service manager do in automotive?

An automotive service manager oversees the daily operations of a vehicle service department, including managing staff, scheduling repairs, ensuring quality work, and maintaining customer satisfaction. They coordinate between technicians, parts departments, and customers, often using management software and requiring certifications like ASE. Strong leadership and communication skills are essential for success in this role.

What skills do you need to be a automotive service manager?

An automotive service manager needs strong leadership, communication, and customer service skills, along with technical knowledge of vehicle repair and maintenance. They should be proficient in managing staff, scheduling, and understanding automotive systems, often supported by certifications like ASE. Organizational skills and the ability to handle multiple priorities are also essential for success in this role.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What is the highest paying job in the automotive industry?

In the automotive industry, high-paying roles include automotive executives, such as General Managers and Service Directors, who oversee operations and profitability. These positions often require extensive experience, strong leadership skills, and industry certifications, and they can earn six-figure salaries depending on the size and location of the business.

What Does an Automotive Service Manager Do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an Automotive Service Manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Automotive Service Manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges Automotive Service Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

How much does an automotive service manager make?

The average annual salary for an automotive service manager is around $70,000 to $90,000, depending on experience, location, and the size of the service department. In Michigan, salaries typically range from $65,000 to $85,000, with higher earnings possible in larger dealerships or with specialized certifications. Compensation often includes bonuses and benefits based on performance and customer satisfaction.
What are the most commonly searched types of Automotive Service jobs in Bothell, WA? The most popular types of Automotive Service jobs in Bothell, WA are:
What job categories do people searching Automotive Service Manager jobs in Bothell, WA look for? The top searched job categories for Automotive Service Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Automotive Service Manager jobs? Cities near Bothell, WA with the most Automotive Service Manager job openings:
Infographic showing various Automotive Service Manager job openings in Bothell, WA as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $84,675 per year, or $40.7 per hour.

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Fields Land Rover of Bellevue is seeking high integrity, positive minded, energetic team members to join our dynamic dealership environment!  Please join us in our efforts to provide premium customer service experience and create life-long relationships with our customers and fellow team members.

As a family owned and operated business, our culture is defined by our shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency.  We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.    https://fieldsautogroup.hireology.careers/ 

We’re looking for a high-level Service Manager who leads with confidence, builds trust with customers and employees alike, and drives a department that people want to be part of. This is an opportunity to lead a respected team inside a dealership known for doing things the right way.

Responsibilities

  • Deliver an exceptional customer experience that creates long-term loyalty through prompt, professional, and personalized service
  • Serve as the key liaison between technicians and customers, ensuring clear communication and a seamless service process
  • Take full ownership of the customer journey — from initial contact through vehicle delivery — ensuring every interaction leaves a lasting positive impression
  • Lead, mentor, and develop a high-performing team of technicians and service advisors through coaching, accountability, and support
  • Recruit, interview, hire, and retain top industry talent that aligns with our culture and standards
    Strategically distribute work between technicians to maximize efficiency, productivity, and workflow
  • Prioritize repair orders and required services while maintaining quality, urgency, and operational excellence
  • Provide concierge-level support for all owner inquiries, whether by phone or in person, ensuring every customer feels valued and taken care of
  • Build strong, lasting relationships with customers that drive repeat business and referrals
    Foster a culture that attracts top professionals in the industry — a department people are proud to join and stay with

 

Qualifications

  • Minimum 4 years of automotive Service Management experience
  • Strong technical automotive knowledge with the ability to effectively lead technicians and advisors
  • Proven success managing, motivating, and retaining high-performing teams
  • Reynolds & Reynolds experience preferred
  • Previous dealership experience strongly preferred
  • Highly organized with excellent communication and leadership skills

What We Offer

  • A professional reputation built on integrity, accountability, and results
  • A leadership style that creates trust, elevates culture, and inspires teams to perform at a high level
  • Industry-respected reputation and leadership
    Strong culture with high employee retention
  • Opportunity to lead an established, successful service department
    Team-oriented environment focused on excellence and growth
    A workplace where high performers are recognized, supported, and given the tools to succeed

Benefits

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k), Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.