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Automotive Operations Manager Jobs in Alberta (NOW HIRING)

WinSport

Automotive Mechanic

Calgary, AB

Shop Operations & Safety * Maintain a clean, organized, and safe work environment. * Properly use ... Time Management & Organization * Recordkeeping & Documentation * Equipment & Tool Handling

Fountain Tire

Service Manager, Edson

Edson, AB

... manage the operations of the service department to drive productivity, quality assurance and to ... Maintaining the cleanliness of the shop Our ideal candidate has/is: * 5+ years of automotive ...

Fountain Tire

Service Manager, Edson

Edson, AB

... manage the operations of the service department to drive productivity, quality assurance and to ... Maintaining the cleanliness of the shop Our ideal candidate has/is: * 5+ years of automotive ...

LaPrairie Group

Automotive Mechanic

Slave Lake, AB · On-site

... managing long-term contracts within both provincial and federal jurisdictions. We are looking to ... Experience with routine maintenance operations * Highly flexible, with solid interpersonal skills ...

LaPrairie Group

Automotive Mechanic

Slave Lake, AB · On-site

... managing long-term contracts within both provincial and federal jurisdictions. We are looking to ... Experience with routine maintenance operations * Highly flexible, with solid interpersonal skills ...

LaPrairie Group

Automotive Mechanic

Slave Lake, AB

... managing long-term contracts within both provincial and federal jurisdictions. We are looking to ... Experience with routine maintenance operations * Highly flexible, with solid interpersonal skills ...

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All JobsAutomotive Operations JobsAutomotive Operations Manager JobsAutomotive Operations Manager Jobs in Alberta

Automotive Operations Manager information

What is the difference between Automotive Operations Manager vs Automotive Service Manager?

AspectAutomotive Operations ManagerAutomotive Service Manager
Primary FocusOversees overall dealership or automotive business operations, including sales, finance, and service departmentsManages daily service department operations, including technician workflows and customer service
Required CredentialsTypically requires management experience, automotive knowledge, and sometimes a degree in business or automotive technologyRequires automotive service experience, certifications like ASE, and management skills
Work EnvironmentDealerships, automotive groups, or automotive service centersService departments within dealerships or independent repair shops
Common UsageUsed in larger dealerships or automotive groups to oversee multiple departmentsUsed in service departments to ensure efficient repair and customer satisfaction

The Automotive Operations Manager focuses on overall dealership or automotive business management, while the Automotive Service Manager specializes in managing the service department's daily operations. Both roles require automotive knowledge and management skills but differ in scope and responsibilities.

What is an automotive operations manager?

Automotive Operations Managers are professionals responsible for overseeing the daily operations of automotive businesses, such as dealerships, repair shops, or manufacturing plants. Their duties include managing staff, optimizing workflow, ensuring customer satisfaction, and maintaining inventory. They also implement policies to improve efficiency, monitor financial performance, and ensure compliance with industry regulations. By coordinating various departments, they help ensure the business runs smoothly and meets its goals.

What are the key skills and qualifications needed to thrive as an automotive operations manager?

To thrive as an Automotive Operations Manager, you need expertise in automotive business operations, inventory management, and team leadership, often supported by a degree in business or automotive management. Familiarity with dealership management systems (DMS), automotive software tools, and relevant industry certifications like NADA or ASE are typically required. Strong communication, problem-solving, and organizational skills help you lead teams and ensure customer satisfaction. These competencies are crucial for optimizing workflow, maintaining profitability, and driving business growth in a competitive automotive environment.

What are some common challenges faced by automotive operations managers, and how are they typically addressed?

Automotive Operations Managers often face challenges related to coordinating between multiple departments, managing inventory efficiently, and ensuring high levels of customer satisfaction. Balancing production schedules with supply chain constraints and maintaining compliance with industry regulations can also be demanding. These challenges are typically addressed by implementing robust communication channels, leveraging data-driven management tools, and fostering a collaborative team environment. Continuous process improvement and regular staff training are also key strategies used to overcome operational hurdles.
What are popular job titles related to Automotive Operations Manager jobs in Alberta? For Automotive Operations Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Automotive Operations Manager jobs in Alberta look for? The top searched job categories for Automotive Operations Manager jobs in Alberta are:
Automotive Operations Manager jobs near you
Infographic showing various Automotive Operations Manager job openings in Alberta as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Automotive Service Coordinator (Shop Dispatcher)

Kaizen Automotive Group

Calgary, AB • On-site

CA$50K - CA$60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Job description

Brand Statement

Rev Up Your Career at Universal Ford Lincoln in Calgary, Alberta!

Join a team where progress isn't just a goal, it's the culture we live and breathe. As part of a family-owned and operated automotive group, Universal Ford Lincoln embraces Kaizen -'continuous improvement'- as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Universal Ford Lincoln, you'll step into a fastpaced, forwardthinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Universal Ford Lincoln is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. FullTime employees enjoy a robust benefits package, including:

Competitive Compensation Dental & Extended Health Coverage Company Pension Paid Time Off Life & Disability Insurance Employee & Family Assistance Programs Vehicle Purchase & Service Discounts Paid Professional Development CompanyWide Appreciation Events And SO MUCH MORE!

Overview

Position Summary 

The Automotive Service Coordinator (Shop Dispatcher) is responsible for managing and coordinating the flow of repair work within the dealership's Service Department. This role assigns work to technicians based on skill level, workload, and shop capacity while ensuring efficient workflow and timely vehicle repairs. The Automotive Service Coordinator (Shop Dispatcher) works closely with Service Advisors, Technicians, Parts personnel, and Service Management to support productivity, quality, and customer satisfaction. The ideal candidate is organized, proactive, and skilled at balancing multiple priorities in a fast-paced OEM dealership environment. 

Responsibilities and Qualifications

Key Responsibilities 

  • Assign work orders to technicians based on skill set, availability, and shop loading requirements.
  • Monitor shop workflow to ensure repairs are completed efficiently and on schedule.
  • Coordinate with Service Advisors to understand repair priorities, customer timelines, and special requests.
  • Communicate with Technicians regarding job assignments, repair concerns, and parts availability. 
  • Review repair order details to ensure accuracy, proper dispatching, and compliance with OEM guidelines.
  • Track and manage work in progress (WIP), ensuring timely updates and follow-through on outstanding jobs. 
  • Collaborate with Parts personnel to verify parts status and minimize delays on assigned work.
  • Identify workflow bottlenecks and adjust technician assignments as needed to maintain productivity. 
  • Support the Service Manager by reporting on shop efficiency, technician utilization, and workload distribution. 
  • Ensure all shop safety and OEM repair procedures are followed.
  • Assist with vehicle movement within the service area when necessary. 
  • All other dutties as assigned by leadership.

Qualifications 

  • Experience in an automotive dealership or service environment required; dispatcher or shop lead experience is an asset.
  • Strong understanding of service operations, technician skill sets, and repair processes.
  • Excellent organizational and time management skills with the ability to multitask. 
  • Strong communication skills and the ability to interact effectively with Service Advisors, Technicians, and management. 
  • Proficiency with dealership management systems (DMS) and OEM service tools preferred. 
  • Ability to remain calm and effective in a fast-paced, deadline-driven environment. 
  • Detail oriented with strong problem-solving abilities. 
  • Ability to move and park vehicles safely in the service area.
  • Familiarity with OEM repair procedures and warranty processes is an asset. 

INDCNP

Posted Salary RangeCAD $50,000.00 - CAD $60,000.00 /Yr.Employment Type: FULL_TIME

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