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Automotive Fixed Operations Manager Jobs in Reston, VA

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Automotive Fixed Operations Manager information

See Reston, VA salary details

$34.3K

$68K

$115K

How much do automotive fixed operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for automotive fixed operations manager in Reston, VA is $67,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $81,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Manager, and why are they important?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the highest paying job in the automotive industry?

In the automotive industry, the highest paying roles often include executive positions such as Automotive Director or Vice President of Fixed Operations, which oversee multiple service departments and strategic planning. These roles typically require extensive experience, leadership skills, and industry knowledge, and they can earn six-figure salaries. Senior service managers and dealership general managers also earn high compensation, especially in large or luxury dealerships.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an Automotive Fixed Operations Manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges Automotive Fixed Operations Managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
What are the most commonly searched types of Automotive Fixed Operations jobs in Reston, VA? The most popular types of Automotive Fixed Operations jobs in Reston, VA are:
What job categories do people searching Automotive Fixed Operations Manager jobs in Reston, VA look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Automotive Fixed Operations Manager jobs? Cities near Reston, VA with the most Automotive Fixed Operations Manager job openings:
Automotive Fixed Operations Manager jobs near you

Automotive Service Director

Nealey Tire & Auto

Derwood, MD • On-site

$175K/yr

Full-time

Medical, Retirement

Posted 13 days ago

Job description

Automotive Service Director Who You Are – Leadership Profiles and Qualifications

We are seeking high-impact leaders who excel at coaching and driving results. Our most successful managers are:

  • Inspirational Mentors: You have a knack for energizing Service Advisors and Techs to perform at their peak.
  • Accountable Operators: You are a disciplined Automotive Leader who sets clear expectations and follows through.
  • Result-Oriented Achievers: You possess a competitive spirit and a genuine passion for smashing sales targets and growth milestones.
  • Ambitious Professionals: You are looking for a high-ceiling opportunity where your compensation reflects your hard work.
  • Visible Leaders: You lead from the front, staying active on the shop floor rather than staying tucked away in an office.
  • Relationship Builders: You communicate with clarity and integrity, earning the loyalty of your staff and the trust of your guests.
  • Proven Automotive Professionals: with 3+ years experience leading a high volume, top performing automotive repair shop team of 5+ employees (Technicians and Service Advisors)
  • Comfortable working in a performance-based environment where your compensation is tied to hitting specific KPIs, such as sales targets, labor efficiency, and GP margins

If you are a high-energy, reliable professional who excels in a fast-paced, meritocratic culture, you will belong here.



Your Impact – Key Responsibilities

As a Store Manager, you are the heartbeat of the business. You will:

  • Oversee Total Operations: Manage every aspect of your location's daily workflow and productivity.
  • Mentor & Train: Actively develop the skills of your technical and front-end teams to ensure long-term success.
  • Maximize Performance: Drive revenue and manage costs through precise, disciplined shop management.
  • Champion the Customer: Ensure every guest receives a seamless, high-quality experience from the moment they arrive until they drive away.
  • Maintain Excellence: Uphold strict standards for shop organization, safety, and operational flow.
  • Execute Strategy: Partner with senior leadership to meet and exceed location-specific KPIs and expansion targets.


What's in It for You - Benefits

This isn't just a "Manager" job - this is a career-building leadership opportunity with a fast-scaling company that offers industry leading benefits:

  • TOP EARNERS MAKE $175K+: Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
  • Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing
  • 5-DAY WORK WEEK for a reliable work-life balance
  • Operational Excellence: Top-tier management that leads with positivity and extreme efficiency
  • Total Security: Comprehensive healthcare benefits for you and your family
  • Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays

At Nealey Tire & Auto, we don't just talk about growth - we live it. If you're hungry to lead, build, and win, this is where you belong.



About Us

At Nealey Tire & Auto, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.

We're looking for an Automotive Service Director who is ready to take ownership of a shop, drive performance, and lead a high-energy team.

Location: Rockville, MD

Apply