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Automotive Fixed Operations Manager Jobs in Manchester, CT

Amazon

Operations Manager

Windsor, CT · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical ...

Amazon

Operations Manager

Windsor, CT · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical ...

Ryder

Operations Manager Trainee

Hartford, CT · On-site

Bachelor's Degree Required Would prefer those with mechanical or automotive knowledge Shop Location ... The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT

$120K - $150K/yr

Gain hands-on exposure to Finance & Insurance (F&I) operations * Work alongside experienced ... Automotive Sales Management experience * Finance & Insurance (F&I) experience * Experience working ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT · On-site

$120K - $150K/yr

Gain hands-on exposure to Finance & Insurance (F&I) operations * Work alongside experienced ... Automotive Sales Management experience * Finance & Insurance (F&I) experience * Experience working ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT

$120K - $150K/yr

Automotive Sales Manager Scranton Motors | Vernon, Connecticut Accelerate Your Automotive Career ... Gain hands-on exposure to Finance & Insurance (F&I) operations * Work alongside experienced ...

Scranton Auto Group

Automotive Sales Manager

Vernon, CT · On-site

$120K - $150K/yr

Automotive Sales Manager Scranton Motors | Vernon, Connecticut Accelerate Your Automotive Career ... Gain hands-on exposure to Finance & Insurance (F&I) operations * Work alongside experienced ...

Nouria

Manager, Car Wash Operations

Springfield, MA · On-site

Lead and supervise all daily site operations including staffing, scheduling, coaching, and ... Leadership experience in a supervisory or management role (car wash, automotive, retail, or service ...

Nouria

Manager, Car Wash Operations

Springfield, MA · On-site

Lead and supervise all daily site operations including staffing, scheduling, coaching, and ... Leadership experience in a supervisory or management role (car wash, automotive, retail, or service ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Manager JobsAutomotive Fixed Operations Manager Jobs in Manchester, CT

Automotive Fixed Operations Manager information

See Manchester, CT salary details

$33.3K

$66K

$111.6K

How much do automotive fixed operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive fixed operations manager in Manchester, CT is $65,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $79,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
What job categories do people searching Automotive Fixed Operations Manager jobs in Manchester, CT look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Automotive Fixed Operations Manager jobs? Cities near Manchester, CT with the most Automotive Fixed Operations Manager job openings:
Automotive Fixed Operations Manager jobs near you

AUTOMOTIVE SERVICE MANAGER LUXURY IMPORT DEALERSHIP

National Automotive Training Academy

Hartford, CT • On-site

$125K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

AUTOMOTIVE SERVICE MANAGER – LUXURY IMPORT DEALERSHIP24 INFINITI of Plymouth – Plymouth, Massachusetts

$125,000–$160,000+ Annually | Full Benefits | Leadership Opportunity

Are you an experienced Automotive Service Manager ready to lead a high-performing luxury service department?

24 INFINITI of Plymouth, part of the rapidly growing 24 Auto Group, is seeking an exceptional Automotive Service Manager with a proven track record of increasing customer satisfaction, improving technician productivity, and building a winning service culture.

If you're currently leading a successful service department—or you're an accomplished Assistant Service Manager ready for your next opportunity—we want to hear from you.

Location:
24 INFINITI of Plymouth
151 Samoset Street
Plymouth, MA 02360 (24 INFINITI of Plymouth)

Compensation & Benefits

  • $125,000–$160,000+ annual earning potential

  • Performance-based bonus opportunities

  • Medical, Dental & Vision Insurance

  • Paid Vacation & Holidays

  • 401(k)

  • Employee Vehicle Purchase Program

  • Factory Training & Career Development

  • Long-term career growth with one of New England's fastest-growing dealer groups

What You'll Do

Lead every aspect of a busy luxury automotive service department while delivering outstanding customer satisfaction and profitability.

Responsibilities include:

  • Lead, coach, mentor, and develop service advisors, technicians, dispatchers, and support staff

  • Drive technician productivity, efficiency, proficiency, and profitability

  • Improve customer satisfaction and CSI scores

  • Monitor labor sales, gross profit, effective labor rate, and departmental KPIs

  • Recruit and retain top automotive talent

  • Maintain warranty compliance and manufacturer standards

  • Work closely with Parts, Sales, and Executive Management

  • Resolve customer concerns professionally and efficiently

  • Build a positive culture focused on accountability, teamwork, and continuous improvement

  • Ensure all repair orders, documentation, and departmental procedures meet dealership and manufacturer requirements

  • Maintain a clean, safe, organized, and high-performing service operation

We're Looking For Someone Who Has

  • Minimum 3 years of experience as an Automotive Service Manager

  • Luxury or import dealership experience preferred (INFINITI, Nissan, Lexus, Acura, BMW, Mercedes-Benz, Audi, Volvo, Toyota, Honda, etc.)

  • Strong leadership and employee development skills

  • Excellent customer service and conflict-resolution abilities

  • Proven ability to grow service sales and department profitability

  • Strong understanding of dealership operations, fixed operations, warranty administration, and technician management

  • Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, Tekion, or similar)

  • Valid driver's license with a clean driving record

ASE certifications and manufacturer certifications are a plus but are not required for the right candidate.

Why Join 24 INFINITI of Plymouth?

This is your opportunity to join a dealership that is investing in its future. You'll have the support, resources, and leadership necessary to build an elite service department while working with a respected luxury brand and a dealer group committed to growth and employee success. The dealership emphasizes factory-trained technicians, genuine INFINITI parts, and high-quality customer care. (24 INFINITI of Plymouth)

If you're ready to lead from the front, develop an exceptional team, and build a service department recognized for excellence, we want to talk with you.

Apply today at: NATAtoday.net/activejobs

Zoom interviews are being scheduled immediately for qualified candidates.

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