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Automotive Fixed Operations Manager Jobs in Norwalk, CT

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Operations Manager

Darien, CT

Allocate and Book trade flow and manage the full lifecycle of Equity, Fixed Income, Credit, and ... Operations, preferably in Private Credit or a Credit Fund * Bachelor's degree in related field ...

Orion Talent

Operations Manager

White Plains, NY · On-site

$100K/yr

Description The Operations Manager is responsible for leading airport ground handling operations ... Fixed Base Operator (FBO) leadership experience * Airport station management experience * Aviation ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Manager JobsAutomotive Fixed Operations Manager Jobs in Norwalk, CT

Automotive Fixed Operations Manager information

See Norwalk, CT salary details

$33.1K

$65.6K

$110.9K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for automotive fixed operations manager in Norwalk, CT is $65,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $78,800.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What job categories do people searching Automotive Fixed Operations Manager jobs in Norwalk, CT look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Automotive Fixed Operations Manager jobs?

Cities near Norwalk, CT with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,565 per year, or $31.5 per hour.

Lamborghini Minneapolis Service Manager (3+ Years Luxury Dealership Experience Required)

Walser Automotive Group

Oyster Bay, NY • On-site

$150K - $200K/yr

Other

Posted 6 days ago

Job description

Service Manager — Lamborghini Minneapolis

Location: Minneapolis, MN Compensation: $80,000–$95,000 base salary + 5% of department gross profit | On-target earnings: $150,000–$200,000 Relocation assistance available for exceptional candidates

About the Role

Lamborghini Minneapolis is seeking an operationally driven Service Manager to lead fixed operations across internal and external service work, recon, warranty administration, technician workflow, transportation logistics, and vendor management. This role owns the department's KPIs and is accountable for service profitability, inventory readiness, and an exceptional client experience.

Primary Responsibilities

  • Coordinate all internal and external service work and scheduling
  • Track and hit parts and service KPI targets
  • Oversee recon workflow prioritized by sold inventory, aging, and operational needs
  • Manage warranty claim coordination and processing
  • Coordinate Lamborghini Roadside support and client vehicle transportation
  • Expand service and transport reach across the Midwest (IA, ND, SD, WI, IL)
  • Manage vendor relationships and hold vendors to performance standards
  • Lead technicians and Shop Foreman; plan for team growth and department scalability

Required Qualifications

  • Luxury or exotic automotive service management experience (Lamborghini, Ferrari, McLaren, Porsche, Bentley, Rolls-Royce, Aston Martin, or equivalent)
  • Strong fixed operations background with proven KPI ownership
  • Ability to manage technician workflow, vendor relationships, and parts/service profitability
  • Clear communicator with strong problem-solving and prioritization skills
  • Must successfully complete a background check and MVR review
  • Preferred
  • Warranty claims and/or transport logistics experience

What We're Looking For

Someone who leads with ownership and urgency, holds luxury-level service standards without being told to, and builds a department others want to be part of. If you're passionate about performance vehicles and equally passionate about operational discipline, this role was built for you.

Reporting Structure

Reports to the General Manager. Works closely with Sales, Marketing, Business Office, and external vendors. Future service support roles will report through Parts and Service leadership.

What We Provide

Dealership systems, service management and warranty tools, parts platform access, and full operational support to set you up for success from day one.

Apply