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Automotive Fixed Operations Director Jobs in Appleton, WI

O'Reilly Auto Parts

Parts Specialist

Chilton, WI · On-site

$18.50 - $25/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Oshkosh, WI · On-site

$17.50 - $23.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Oshkosh, WI · On-site

$17.50 - $23.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Grand Chute, WI · On-site

$17.50 - $23.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Grand Chute, WI · On-site

$17.50 - $23.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Green Bay, WI · On-site

$17.50 - $23.50/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Grand Chute, WI · On-site

$17.50 - $23.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Clintonville, WI · On-site

$16.50 - $22.25/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Chilton, WI · On-site

$18.50 - $25/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Brillion, WI · On-site

$17.75 - $24/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Hortonville, WI · On-site

$16.75 - $22.50/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Hortonville, WI · On-site

$16.75 - $22.50/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Brillion, WI · On-site

$17.75 - $24/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Kiel, WI · On-site

$18.50 - $24.75/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

O'Reilly Auto Parts

Parts Specialist

Brillion, WI · On-site

$17.75 - $24/hr

... directed. Complete assigned company training relevant to position. Provide excellent service to ... Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns ...

LF Bioenergy

Plant Operator

Brillion, WI · On-site

... Director of Operations weekly with production, availability, operational trends, etc. · Ensure ... · Fixed salary, commensurate with experience · Up to 20% bonus potential · Overtime pay or time ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Appleton, WI

Automotive Fixed Operations Director information

See Appleton, WI salary details

$33.2K

$105.1K

$175.1K

How much do automotive fixed operations director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive fixed operations director in Appleton, WI is $105,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,200.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are popular job titles related to Automotive Fixed Operations Director jobs in Appleton, WI? For Automotive Fixed Operations Director jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Appleton, WI look for? The top searched job categories for Automotive Fixed Operations Director jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Automotive Fixed Operations Director jobs? Cities near Appleton, WI with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you

Parts Specialist

O'Reilly Auto Parts

Chilton, WI • On-site

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,884 frontline employees who took The Breakroom Quiz

547th of 731 rated retailers

Job description

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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