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Automotive Service Manager Jobs in Appleton, WI (NOW HIRING)

Bergstrom Automotive

Service Manager

Neenah, WI · On-site

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Complete repair orders * Order parts * Assist the Service Manager Automotive Service Coordinator Requirements: * Phone & customer-facing work experience * Able to multitask * Good detail ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Complete repair orders * Order parts * Assist the Service Manager Automotive Service Coordinator Requirements: * Phone & customer-facing work experience * Able to multitask * Good detail ...

Byrider

Service Coordinator

Appleton, WI

$19.25 - $24.50/hr

Complete repair orders * Order parts * Assist the Service Manager Automotive Service Coordinator Requirements: * Phone & customer-facing work experience * Able to multitask * Good detail ...

Byrider

Service Coordinator

Appleton, WI · On-site

$18.75 - $23.75/hr

Complete repair orders * Order parts * Assist the Service Manager Automotive Service Coordinator Requirements: * Phone & customer-facing work experience * Able to multitask * Good detail ...

BERGSTROM AUTO

Service Manager

Neenah, WI · On-site

$95K/yr

Service Manager Bergstrom Neenah Refurbishment Center At Bergstrom Automotive, we're proud to be Wisconsin's largest dealership, setting the standard for exceptional guest experiences. Our team is ...

Bergstrom Automotive

Service Consultant

Green Bay, WI · On-site

$60K - $80K/yr

Additional certification in automotive technology or service management is a plus. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive ...

Bergstrom Automotive

Automotive Technician

Neenah, WI · On-site

$28 - $40/hr

Express Lube Techician >> Apprentice Technician >> C-Tech >> B-Tech >> A-Tech >> Shop Foreman >> Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a culture ...

Bergstrom Automotive

Automotive Technician

Green Bay, WI · On-site

$22 - $28/hr

Express Lube Techician >> Apprentice Technician >> C-Tech >> B-Tech >> A-Tech >> Shop Foreman >> Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a culture ...

lwg

Automotive Technician - Midas

Appleton, WI · On-site

Summary An Automotive Technician exemplifies professional integrity, strong teamwork skills ... or Service Manager. * Complete test drives correctly and in accordance with company policy ...

Barry-Wehmiller Companies

Service Manager

Green Bay, WI · On-site

The Service Manager is responsible for planning, coordinating, and executing large-scale and complex field service projects, often exceeding $200,000 in value. This role serves as the primary point ...

SkipperBud's

Service Manager

Oshkosh, WI

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Appleton, WI

Automotive Service Manager information

See Appleton, WI salary details

$30.7K

$73.9K

$141K

How much do automotive service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive service manager in Appleton, WI is $73,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are popular job titles related to Automotive Service Manager jobs in Appleton, WI? For Automotive Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Appleton, WI look for? The top searched job categories for Automotive Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Automotive Service Manager jobs? Cities near Appleton, WI with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,907 per year, or $35.5 per hour.

Automotive Service Manager

Klein Automotive Group

Clintonville, WI • On-site

$110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

At Klein Automotive Group, we believe that taking care of a car is really about taking care of the person behind the wheel. Tucked away in the friendly community of Clintonville, Wisconsin, our shop has become a staple for drivers who need honest, reliable help keeping their vehicles on the road. We are looking for an Automotive Service Manager who wants to do more than just manage numbers; we need someone who wants to lead a team and build genuine trust with our neighbors. You will be the bridge between our talented technicians and the people who depend on us every single day. This is a hands-on role where your ability to solve problems and your warm, inviting personality will help shape the culture of our service floor. We value the expertise you bring and are eager to support your professional growth as we work together to keep Clintonville moving safely. If you enjoy creating a great experience for both your team and your customers, we would be delighted to have you join our growing family.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Mon-Fri Schedule

Retirement Plan


Responsibilities

Oversee the daily operations of the service department to ensure a steady, high-quality workflow.

Greet customers as they arrive, listen to their concerns, and help them understand the necessary repairs for their vehicles.

Manage the shop schedule, ensuring that our technicians have the time and resources they need to complete jobs correctly the first time.

Review repair orders for accuracy and ensure that all safety standards and manufacturer requirements are met.

Foster a supportive and collaborative culture among the shop team, encouraging ongoing professional growth and technical development.

Maintain regular communication with customers regarding repair progress, pricing, and vehicle status updates.

Submit warranty claims and manager the warranty schedule on a daily basis.


Requirements

Minimum of five years of experience in automotive service management or a lead technician role.

Technical knowledge of vehicle diagnostics, repair procedures, and shop equipment.

Valid driver's license with a clean driving record.

Experience using automotive shop management software for scheduling and invoicing.

Excellent verbal communication and organizational skills.

Ability to interpret complex repair orders and explain them clearly to customers.