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Automotive Service Manager Jobs in Appleton, WI (NOW HIRING)

Fleet Farm

Auto Service Technician

Appleton, WI · On-site

Our entry level Basic Automotive Maintenance Specialists service our customer vehicles for basic ... Inform store management of equipment mechanical repair problems as they occur. * Road test vehicles

Fleet Farm

Auto Service Technician

Oshkosh, WI · On-site

Our entry level Basic Automotive Maintenance Specialists service our customer vehicles for basic ... Inform store management of equipment mechanical repair problems as they occur. * Road test vehicles

Fleet Farm

Auto Service Technician

Oshkosh, WI · On-site

Our entry level Basic Automotive Maintenance Specialists service our customer vehicles for basic ... Inform store management of equipment mechanical repair problems as they occur. * Road test vehicles

Bridgestone

Automotive Technician

Oshkosh, WI · On-site

$16.63 - $24.99/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

Bridgestone

Automotive Technician

Green Bay, WI · On-site

$16.63 - $24.99/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

Bridgestone

Automotive Technician

Appleton, WI

$16.63 - $24.99/hr

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all ...

Fleet Farm

Auto Service Advisor

Appleton, WI · On-site

Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Occasionally ...

Fleet Farm

Auto Service Advisor

Oshkosh, WI · On-site

Promote and sell automotive products and services that meet customer needs. * Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. * Occasionally ...

BERGSTROM AUTO

Service Tech- A

Green Bay, WI · On-site

$26 - $38/hr

Automotive Technician Bergstrom Hyundai of Green Bay At Bergstrom Automotive, we're proud to be ... Collaborate with the service team to provide accurate repair estimates and timelines. * Keep ...

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All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Appleton, WI

Automotive Service Manager information

See Appleton, WI salary details

$30.7K

$73.9K

$141K

How much do automotive service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive service manager in Appleton, WI is $73,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are popular job titles related to Automotive Service Manager jobs in Appleton, WI? For Automotive Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Appleton, WI look for? The top searched job categories for Automotive Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Automotive Service Manager jobs? Cities near Appleton, WI with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,907 per year, or $35.5 per hour.

Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC

Appleton, WI • On-site

Full-time, Part-time

Medical, Dental, Vision, Life

Posted 23 days ago

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!For immediate consideration, please complete our employment application. We look forward to hearing from you!