Automotive Fixed Operations Director Jobs in Appleton, WI

Description

Are you ready to make a meaningful impact at a growing, award-winning dealership group? Join Kunes RV, a community of dealerships across Wisconsin where we prioritize exceptional service and team collaboration.

Whether you're interacting with customers or working behind the scenes, your role will contribute to our mission of delivering unforgettable experiences and top-tier service.

Work Location

This position supports Kunes' Central Warranty Team and may be based out of any Kunes dealership location, depending on the selected candidate. While this position may be posted under a specific city for recruiting purposes, it is not tied to a single dealership location.

As a Warranty Administrator, you will prepare, record, and submit warranty claims to the factory or distributor, ensuring all required documentation and criteria are met. You will also reconcile warranty receivables and maintain service records to support efficient operations.

• Warranty Claims Processing: Handle timely processing of warranty claims for each franchise or distributor, ensuring accurate documentation and compliance with factory or distributor criteria.
• Paperwork Management: Complete and verify all necessary warranty paperwork, ensuring proper documentation and adherence to dealership policies.
• Reconciliation and Follow-Up: Reconcile warranty receivables with payments and post credits on computer systems. Follow up on outstanding claims to ensure timely payment.
• Parts Tracking and Shipping: Tag and track warranty parts, manage their shipping to factories or distributors, and arrange for disposal or scrapping of non-repairable parts.
• Service Record Maintenance: File and maintain all service records as required by the warrantor, ensuring detailed and organized record-keeping.
• Assistance with Body Shop Warranty Claims: Provide support with body shop warranty claims and other clerical tasks as needed.
• General Office Support: Assist with cashier and telephone duties, and perform other clerical duties as directed by the fixed operations manager or the controller.
• Professional Presentation: Maintain a professional appearance and a neat work area to ensure a welcoming environment for clients and staff.

Requirements

• Education and Experience: High school diploma or general education degree (GED) required. No prior experience or training is needed, but related experience or training is beneficial.
• Skills and Abilities:
  • Language Skills: Ability to read, comprehend, and write simple instructions, reports, and correspondence. Effective communication in one-on-one and small group settings.
  • Mathematical Skills: Proficiency in basic arithmetic, including adding, subtracting, multiplying, dividing, and understanding rate, ratio, percentage, and geometry concepts.
  • Reasoning Ability: Apply common sense to carry out detailed instructions and solve problems with minimal variability. Ability to manage multiple tasks and standardized situations effectively.

• Comprehensive Benefits: Medical, dental, and vision insurance to support your health and well-being.
• 401(k) Plan: Plan for your future with our retirement savings options.
• Paid Time Off (PTO): Recharge and enjoy earned time away.
• Inclusive Work Environment: Be part of a supportive team where everyone contributes to our shared success

At Kunes RV, we're more than just a dealership-we're a family. With a strong presence across Wisconsin, Illinois, and Iowa, we are dedicated to serving both our customers and employees with integrity and passion. Join us to be part of an organization that values your growth, contribution, and future.

• Background Check: Employment is contingent upon successfully passing a 7-year background check.
• Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.