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Automotive Service Manager Jobs in Appleton, WI (NOW HIRING)

SkipperBud's

Service Manager

Oshkosh, WI · On-site

The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information ...

Kenco

Service Manager

Green Bay, WI · On-site

About the Position The Kenco Fleet Services (KFS) Service Manager is responsible for all technicians and overseeing all day-to-day activities in the service department. Functions * Consistently ...

Kencogroup

Service Manager

Green Bay, WI · On-site

About the Position The Kenco Fleet Services (KFS) Service Manager is responsible for all technicians and overseeing all day-to-day activities in the service department. Functions * Consistently ...

BelAir Cantina

Service Manager

Green Bay, WI

$45K - $50K/yr

The Service Manager (SM) is responsible and accountable for assisting in all restaurant activities as necessary. The SM assists to ensure that all activities are consistent with and supportive of the ...

BERGSTROM AUTO

Service Consultant

Green Bay, WI · On-site

$60K - $80K/yr

Additional certification in automotive technology or service management is a plus. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive ...

HyVee

Service Manager

Ashwaubenon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Ashwaubenon, WI · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

BelAir Cantina

Service Manager

Green Bay, WI · On-site

$45K - $50K/yr

Service Manager - BelAir Cantina Are you passionate about hospitality, team development, and creating the kind of guest experience people remember? We're looking for a Service Manager who can lead ...

BERGSTROM AUTO

Service Consultant

Ashwaubenon, WI · On-site

$70K/yr

Additional certification in automotive technology or service management is a plus. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive ...

Hy-Vee, Inc.

Service Manager

Ashwaubenon, WI · On-site

Service Manager. Department: Grocery. FLSA : Non-Exempt. General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Durr Megtec

Technical Service Manager

De Pere, WI · On-site

$111K - $112K/yr

... automotive, energy, surface coating, and many more, providing tailored solutions that help ... Position Summary The Technical Service Manager serves as the lead technical subject matter expert ...

New

BERGSTROM AUTO

Automotive Technician

Neenah, WI · On-site

$28 - $40/hr

Express Lube Techician >> Apprentice Technician >> C-Tech >> B-Tech >> A-Tech >> Shop Foreman >> Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a culture ...

BERGSTROM AUTO

Automotive Technician

Green Bay, WI · On-site

$22 - $28/hr

Express Lube Techician >> Apprentice Technician >> C-Tech >> B-Tech >> A-Tech >> Shop Foreman >> Service Manager >> Platform Manager At Bergstrom Automotive, we are committed to fostering a culture ...

Bergstrom Automotive

Express Lube Manager

Green Bay, WI · On-site

$42K - $55K/yr

Previous management experience in an automotive service or express lube environment preferred. * Strong leadership and team-building skills. * Punctuality is a must. * Excellent communication and ...

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Showing results 21-40

All JobsAutomotive Service JobsAutomotive Service Manager JobsAutomotive Service Manager Jobs in Appleton, WI

Automotive Service Manager information

See Appleton, WI salary details

$30.7K

$73.9K

$141K

How much do automotive service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive service manager in Appleton, WI is $73,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.
More about Automotive Service Manager jobs
What are popular job titles related to Automotive Service Manager jobs in Appleton, WI? For Automotive Service Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Automotive Service Manager jobs in Appleton, WI look for? The top searched job categories for Automotive Service Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Automotive Service Manager jobs? Cities near Appleton, WI with the most Automotive Service Manager job openings:
Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,907 per year, or $35.5 per hour.

Service Manager

SkipperBud's

Oshkosh, WI • On-site

Full-time

Posted 17 days ago

Job description

OVERVIEW: The Service Manager is responsible for managing the service department and service team. Responsibilities include working with the customer (either internal or external) to obtain the information required to perform the work on the boat, and following through to make sure the work is completed correctly the first time and in a timely manner.
KEY TASKS:
  • Oversee day-to-day service operations including scheduling and distribution of work for service advisors, technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
  • Hire, train, motivate, coach, monitor and evaluate the performance of all service team members.
  • Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine the time allotted for the work and follow up on timely completion.
  • Ensure that the Complaint, Cause and Correction of each problem are noted in the IDS work order.
  • Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced.
  • Greet customers and determine needs, providing clear and precise instructions on the work order for the service team.
  • Promote the sale of additional labor services, parts and accessories in a professional manner for each customer.
  • Estimate cost of repairs and prepare itemized work orders listing costs of parts and labor.
  • Obtain Customer signature on every work order and collect payment for work prior to releasing customer boat. In the event the repair cost is unknown initially, obtain customer approval on work order to diagnose issues, and then contact customer with estimate for repairs as soon as determined, and obtain approval.
  • Coordinate technical and product knowledge training for service team and provide technical assistance as needed.
  • Routinely inspect quality of work performed as required, prior to delivery to the customer.
  • Implement safe, effective and efficient work procedures.
  • Maintain production reports on all service staff. Verify production compensation earned and report to payroll department.
  • Insure continuous financial growth of department, develop and exceed budgets, and manage expenses and department profitability.
  • Promote and fully participate in the MarineMax Safety Program; ensuring a safe workplace free of hazards for all team members.
  • Other duties as assigned

KEY RESULT AREAS:
  • Internal/external customer satisfaction/FANS
  • Turnaround time and effectiveness of repairs completed
  • Service department gross profits
  • Timeliness and accuracy of paperwork
  • Safety Records
  • Ongoing training programs for service staff

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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