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Automotive Counter Professional Jobs in Springfield, MA

APR and R LLC

Road Service Technician

Sturbridge, MA · On-site

$140K/yr

Maintain proper communication with Dispatchers, Parts Counter Specialists and Management. * Process customer payments via credit card terminal. * Swiftly, calmly, and professionally rectify customer ...

NETC Fleet Services

Road Service Technician

Sturbridge, MA · On-site

$35 - $40/hr

Maintain proper communication with Dispatchers, Parts Counter Specialists and Management. * Process customer payments via credit card terminal. * Swiftly, calmly, and professionally rectify customer ...

Robert E. Morris Tooling

Parts Coordinator

Windsor, CT · On-site

$50K - $60K/yr

... parts counter specialists, or parts advisors from automotive, truck, heavy equipment, powersports ... Strong work ethic and reliability Willingness to learn and accept coaching Professionalism with ...

The Robert E. Morris

Parts Coordinator

Windsor, CT

$24.04 - $28.85/hr

... parts counter specialists, or parts advisors from automotive, truck, heavy equipment, powersports ... Strong work ethic and reliability Willingness to learn and accept coaching Professionalism with ...

O'Reilly Auto Parts

Paint Specialist

Wilbraham, MA · On-site

$17.25 - $19.75/hr

ESSENTIAL JOB FUNCTIONS Works with PBE customers, both retail & professional, to develop strong ... Automotive paint and body knowledge or experience Technical schooling Fluency in multiple languages ...

The Robert E. Morris

Parts Coordinator

Windsor, CT

$18.75 - $24/hr

... parts counter specialists, or parts advisors from automotive, truck, heavy equipment, powersports ... Strong work ethic and reliability Willingness to learn and accept coaching Professionalism with ...

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All JobsAutomotive Counter Professional JobsAutomotive Counter Professional Jobs in Springfield, MA

Automotive Counter Professional information

See Springfield, MA salary details

$12

$16

$18

How much do automotive counter professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for automotive counter professional in Springfield, MA is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $16.30 per hour, depending on experience, location, and employer.

What is an automotive counter professional?

An Automotive Counter Professional is a specialist who assists customers in automotive parts stores, garages, or dealerships by identifying, locating, and selling the appropriate vehicle parts and accessories. They provide expert advice, answer technical questions, and ensure customers get the correct parts for their vehicles. This role requires strong automotive knowledge, customer service skills, and the ability to use inventory management systems. Automotive Counter Professionals often interact with both retail customers and professional mechanics, playing a key role in the automotive supply chain.

What are the key skills and qualifications needed to thrive as an automotive counter professional?

To thrive as an Automotive Counter Professional, you need strong automotive parts knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, parts catalog software, and inventory management tools is essential. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills in this role. These skills and qualities ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced retail or service environment.

What are some common challenges faced by automotive counter professionals, and how can they be effectively managed?

Automotive Counter Professionals often face challenges such as handling a high volume of customer requests during peak hours, accurately identifying and sourcing the correct parts, and keeping up with constantly updating product catalogs. To effectively manage these challenges, it’s important to stay organized, leverage inventory management systems, and maintain open communication with both customers and the service team. Additionally, ongoing product training and building strong relationships with suppliers can help ensure quick and accurate service, making the job smoother and more rewarding.

What is the difference between Automotive Counter Professional vs Automotive Parts Specialist?

AspectAutomotive Counter ProfessionalAutomotive Parts Specialist
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications optional
Work EnvironmentRetail auto parts store, customer service focusAuto parts store, inventory management
Employer & IndustryAuto parts retailers, service centersAuto parts suppliers, repair shops
Search & Comparison IntentCustomer service, sales, parts orderingInventory, product knowledge, parts sales

Automotive Counter Professionals primarily focus on assisting customers, taking orders, and providing product information in retail settings. Automotive Parts Specialists often have a deeper product knowledge, handling inventory and technical details. While both roles involve customer interaction and parts knowledge, the Counter Professional emphasizes sales and service, whereas the Parts Specialist emphasizes technical expertise and inventory management.

What are popular job titles related to Automotive Counter Professional jobs in Springfield, MA?

For Automotive Counter Professional jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Automotive Counter Professional jobs in Springfield, MA look for?

The top searched job categories for Automotive Counter Professional jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Automotive Counter Professional jobs?

Cities near Springfield, MA with the most Automotive Counter Professional job openings:

Automotive Counter Professional jobs near you

Road Service Technician

APR and R LLC

Sturbridge, MA • On-site

$140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

The Road Service Technician is responsible for repairs to trucks, trailers, motor coaches, and some heavy equipment. Repairs consist of roadside emergency repairs, and minor to major repairs to diesel engine vehicles. Road Service Technicians are required to work diligently with all Dispatch team members. On-Call availability is required. Additional duties will be required as necessary. Managers oversee Road Service Technicians, which includes but is not limited to Scheduling, Interpersonal issues, and training.
Standard (40) hour week, weekend availability is a must. The position has an hourly rate $35-$40/HR. plus a competitive commission, with earning potential up to $140,000 per year.
Duties and Responsibilities:
  • Perform emergency roadside assistance, repairs, services, and diagnostics to diesel vehicles and equipment.
  • Perform brake work, electrical work, tire removal and installation.
  • Perform engine and power train repairs.
  • Perform advanced tasks related to troubleshooting.
  • Perform tasks related to AC and emission systems.
  • Obtain necessary parts (when not in inventory) as needed.
  • Test drive trucks, trailers and equipment as needed.
  • Ensure all safety protocols are followed when performing tasks.
  • Maintain proper communication with Dispatchers, Parts Counter Specialists and Management.
  • Process customer payments via credit card terminal.
  • Swiftly, calmly, and professionally rectify customer issues that may arise.
  • Submit all documentation, receipts, invoices to bookkeeper/dispatcher in prompt/timely manner.
  • Ensure the assigned company truck is kept clean and presentable.
  • Regularly wash truck during down time.
  • Report any problems with truck to management immediately.
  • Perform accident procedures as needed.
  • Maintain a clean and safe workspace.
  • Perform additional tasks as needed.

Skills and Qualifications:
  • A valid driver's license.
  • Current DOT Medical Card
  • Comfortable using mechanical and electrical power tools.
  • Excellent problem-solving skills and attention to detail.
  • Basic knowledge of computer systems and other relevant electronics.
  • Good interpersonal skills and effective communication skills.

Education & Experience:
  • High school diploma or GED and certification and training in diesel engine repair.
  • Advanced knowledge of vehicles, their electrical systems, and the mechanisms of gas and diesel engines.
  • Proficiency in the use of diesel engine diagnostic software.

Benefits Include:
  • Medical, Dental, and Vision plans.
  • Life and Disability plans.
  • AFLAC
  • 401K
  • Paid time off an holidays.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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