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Automotive Bdc Call Center Jobs (NOW HIRING)

Kunes Auto

Automotive BDC Representative

Madison, WI · On-site

$15 - $20/hr

Description: AUTOMOTIVE BDC REPRESENTATIVE Unlimited Earning Potential | Career Growth | Paid ... Whether you've worked in a call center, retail, customer service, or another phone-based role, we ...

ZT Automotive

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$15.50 - $20.75/hr

... the automotive industry by providing an authentic, healthy and world-class experience for our ... call. There are 2 main goals in your role as a BDC agent. The first goal is to provide an ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18 - $22/hr

Description: At Avondale Toyota we endeavor to change the automotive industry by providing an ... As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests.

Macpie LLC

BDC (Call Center Agent)

Avondale, AZ

$18 - $22/hr

Description At Avondale Toyota we endeavor to change the automotive industry by providing an ... As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests.

ZT Auto

Automotive BDC Representative

Tuscumbia, AL · On-site

$13.25 - $17.50/hr

Automotive BDC Representative Responsibilities: * Handle incoming and outgoing phone calls, text ... Work in our call center staffed and managed by the dealership, and handle our customer contacts ...

Avondale Toyota

BDC (Call Center Agent)

Avondale, AZ · On-site

$18/hr

Job Type Full-time Description At Avondale Toyota we endeavor to change the automotive industry by ... As a BDC(Business Development Center) we are Avondale Toyota's first line of contact for our guests.

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Automotive Bdc Call Center information

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How much do automotive bdc call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for automotive bdc call center in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an automotive BDC call center?

Automotive BDC (Business Development Center) Call Centers are specialized departments within car dealerships or automotive groups that handle inbound and outbound phone calls, emails, and online inquiries. Their main role is to generate leads, schedule appointments, follow up with customers, and support the sales and service departments by maintaining customer relationships. BDC representatives are trained to provide excellent customer service, answer questions about vehicles or services, and direct customers to the appropriate department or staff member. This helps dealerships increase efficiency, improve customer satisfaction, and drive sales.

What are the key skills and qualifications needed to thrive as an automotive BDC call center representative, and why are they important?

To thrive as an Automotive BDC Call Center representative, you need strong communication skills, basic automotive knowledge, and customer service experience, often supported by a high school diploma. Familiarity with CRM software, phone systems, and scheduling platforms is typically required. Exceptional listening skills, patience, and the ability to handle high call volumes make someone stand out in this position. These skills are crucial for building customer trust, efficiently managing leads, and ensuring a positive dealership experience.

What are some common challenges faced by automotive BDC call center representatives, and how can they be overcome?

Automotive BDC Call Center representatives often face challenges such as handling a high volume of calls, addressing diverse customer inquiries, and meeting performance targets like appointment setting and follow-ups. Staying organized and maintaining a positive, customer-focused attitude can help manage these demands. Utilizing scripts effectively, actively listening, and collaborating closely with sales and service departments can also improve customer satisfaction and support team goals. Continuous training and feedback from supervisors further enable representatives to refine their communication skills and adapt to changing customer needs.

What is the difference between Automotive Bdc Call Center vs Automotive Sales Associate?

AspectAutomotive Bdc Call CenterAutomotive Sales Associate
CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience often preferred
Work EnvironmentCall center, office setting, inbound/outbound callsShowroom, dealership floor, face-to-face customer interaction
Employer & Industry UsageUsed by dealerships for lead management and appointment settingUsed by dealerships for direct vehicle sales and customer engagement

While both roles are essential in automotive sales, the Automotive Bdc Call Center focuses on lead generation and appointment setting via calls, requiring strong communication skills. The Automotive Sales Associate interacts directly with customers to close sales, often requiring sales experience and in-person interaction. Understanding these differences helps job seekers identify the right career path within the automotive industry.

What are popular job titles related to Automotive Bdc Call Center jobs?

For Automotive Bdc Call Center jobs, the most frequently searched job titles are:

Infographic showing various Automotive Bdc Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Automotive BDC Representative

Madison, WI • On-site

Kunes Auto
See more jobs at Kunes Autoexternal

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

AUTOMOTIVE BDC REPRESENTATIVE

Unlimited Earning Potential | Career Growth | Paid Training


 

Why Kunes Auto Group?

At Kunes Auto Group, we believe great people build great dealerships. We're committed to servant-minded leadership, investing in our team members, and creating opportunities for long-term career growth.

As one of the fastest-growing automotive dealership groups in the Midwest with more than 40 locations, we provide the training, support, and resources to help you succeed—whether you're an experienced professional or coming from another hands-on, customer-focused career.


Why Team Members Choose Kunes

  • Paid Training and Ongoing Professional Development
  • Career Growth Opportunities Across 40+ Dealerships
  • Comprehensive Benefits Package
  • Supportive Leadership and Team Environment
  • Opportunity to Make a Difference in the Communities We Serve


Position Summary

Kunes Auto Group is seeking an Automotive BDC Representative to join our growing dealership team. As the first point of contact for potential customers, you'll engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach—directly supporting our sales team and driving showroom traffic. Whether you've worked in a call center, retail, customer service, or another phone-based role, we provide the training and support to help you build a successful career.


Compensation

  • $15.00 - $20.00+ per hour, based on experience
  • Tiered Bonus Opportunities


Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group
Requirements:

Responsibilities

  • Respond quickly to online leads and phone inquiries
  • Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
  • Build rapport and maintain communication with potential customers
  • Set, confirm, and follow up on appointments
  • Follow up with leads that have not yet visited or purchased
  • Accurately document all customer interactions in the CRM system
  • Collaborate with the sales team to drive customer engagement and showroom traffic
  • Learn and apply scripts, techniques, and processes that lead to successful appointments


Qualifications

  • Prior BDC, call center, or customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking and organizational skills
  • Professional, positive, and team-oriented attitude
  • Proficient computer and typing skills
  • Ability to thrive in a fast-paced environment
  • Ability to work nights and weekends

Benefits

Eligible team members may receive:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off
  • Life Insurance
  • Employee Assistance Program
  • Daily Pay Options
  • Employee Discounts on Vehicles, Parts, and Service
  • Ongoing Training and Professional Development
  • Career Advancement Opportunities Throughout Kunes Auto Group


Join the Kunes Team

If you’re looking for a career with professional growth and a company that invests in its people, we’d love to meet you. Apply today and start your career with Kunes Auto Group.


 Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law