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Automotive Bdc Call Center Jobs (NOW HIRING)

Kunes Auto

Automotive BDC Representative

Lake Bluff, IL · On-site

$36K - $60K/yr

Description: AUTOMOTIVE BDC REPRESENTATIVE Unlimited Earning Potential | Career Growth | Paid ... Whether you've worked in a call center, retail, customer service, or another phone-based role, we ...

Team Corporate

NY · On-site

$100 - $125/hr

... Automotive BDC Manager to lead our Business Development Center and help take our customer engagement and appointment performance to the next level.This is a key leadership position for someone who ...

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Automotive Bdc Call Center information

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How much do automotive bdc call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for automotive bdc call center in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is an automotive BDC call center?

Automotive BDC (Business Development Center) Call Centers are specialized departments within car dealerships or automotive groups that handle inbound and outbound phone calls, emails, and online inquiries. Their main role is to generate leads, schedule appointments, follow up with customers, and support the sales and service departments by maintaining customer relationships. BDC representatives are trained to provide excellent customer service, answer questions about vehicles or services, and direct customers to the appropriate department or staff member. This helps dealerships increase efficiency, improve customer satisfaction, and drive sales.

What are the key skills and qualifications needed to thrive as an automotive BDC call center representative, and why are they important?

To thrive as an Automotive BDC Call Center representative, you need strong communication skills, basic automotive knowledge, and customer service experience, often supported by a high school diploma. Familiarity with CRM software, phone systems, and scheduling platforms is typically required. Exceptional listening skills, patience, and the ability to handle high call volumes make someone stand out in this position. These skills are crucial for building customer trust, efficiently managing leads, and ensuring a positive dealership experience.

What are some common challenges faced by automotive BDC call center representatives, and how can they be overcome?

Automotive BDC Call Center representatives often face challenges such as handling a high volume of calls, addressing diverse customer inquiries, and meeting performance targets like appointment setting and follow-ups. Staying organized and maintaining a positive, customer-focused attitude can help manage these demands. Utilizing scripts effectively, actively listening, and collaborating closely with sales and service departments can also improve customer satisfaction and support team goals. Continuous training and feedback from supervisors further enable representatives to refine their communication skills and adapt to changing customer needs.

What is the difference between Automotive Bdc Call Center vs Automotive Sales Associate?

AspectAutomotive Bdc Call CenterAutomotive Sales Associate
CredentialsHigh school diploma, customer service skillsHigh school diploma, sales experience often preferred
Work EnvironmentCall center, office setting, inbound/outbound callsShowroom, dealership floor, face-to-face customer interaction
Employer & Industry UsageUsed by dealerships for lead management and appointment settingUsed by dealerships for direct vehicle sales and customer engagement

While both roles are essential in automotive sales, the Automotive Bdc Call Center focuses on lead generation and appointment setting via calls, requiring strong communication skills. The Automotive Sales Associate interacts directly with customers to close sales, often requiring sales experience and in-person interaction. Understanding these differences helps job seekers identify the right career path within the automotive industry.

What are popular job titles related to Automotive Bdc Call Center jobs?

For Automotive Bdc Call Center jobs, the most frequently searched job titles are:

Infographic showing various Automotive Bdc Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Automotive BDC / Internet Manager | Up to $90K Plus Bonuses

Daphne, AL

Tameron Honda Eastern Shore
Clean Energy Semiconductors Manufacturing • 11 - 50 employees
Learn more about Tameron Honda Eastern Shoreexternal

$50K - $90K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 hours ago

Job description


9871 Justina Avenue, Daphne, AL 36526

Automotive BDC/Internet Manager Salary Range:  $50,000 - $90,000Previous BDC, Call Center, or Automotive Sales Management Experience PreferredHours:  Monday - Saturday:  8:00 am - 7:00 pm

Tameron Honda Eastern Shore is a great place to build a rewarding leadership career! We provide a fun, fast-paced work environment along with a supportive and results-driven team culture. Our growing Business Development Center (BDC) is seeking an experienced, driven, and tech-savvy BDC/Internet Manager to lead our team of Internet Sales Consultants to drive performance, and elevate the customer experience across multiple locations.  The Tameron BDC Department works for 11 locations and is growing!

Are you passionate about leading teams and developing talent?
Do you thrive in a fast-paced, high-volume environment?
Do you have experience in a call center, automotive dealership, or BDC environment and are ready to take the next step in your career?


If you answered “yes” to any of these questions, Apply Now! We are looking for a strong leader who is ready to grow with us and make an immediate impact.

Responsibilities:

  • Lead, coach, and develop a team of BDC/Internet Sales Consultants across multiple Tameron locations.
  • Drive performance metrics including appointment set, show, and sold ratios.
  • Monitor and manage all incoming phone calls, internet leads, and chat inquiries through the CRM platform.
  • Ensure consistent, high-quality communication with customers via phone, email, and text.
  • Train and mentor team members on best practices, scripts, and objection handling.
  • Work closely with Sales Managers to ensure seamless handoff and appointment success.
  • Track daily, weekly, and monthly KPIs and hold team accountable to performance goals.
  • Improve processes to increase lead conversion, response time, and overall customer satisfaction.
  • Maintain a positive, high-energy team environment focused on results and growth.


Qualifications/Requirements:

  • Previous BDC, call center, or automotive sales management experience preferred.
  • Strong leadership, coaching, and team-building skills.
  • High energy, competitiveness, and results-driven mindset.
  • Excellent communication and customer service skills.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Experience working with CRM tools (DriveCentric, CDK, etc.) preferred.
  • Must be authorized to work in the United States.
  • Must pass pre-employment background check and drug screening.


Full-time Benefits:

  • Salary range: $50,000 - $90,000 based on experience
  • Monthly performance bonus!
  • Excellent training
  • Health and dental insurance
  • 5-day work week
  • Flexible schedule
  • Vacation pay
  • 401(k) plan
  • Christmas bonus
  • Great work environment
  • Employee assistance program
  • Employee discounts
  • Career advancement opportunities

Apply