Automation Service Manager Jobs in Indiana (NOW HIRING)

Requisition ID110227-Posted08/04/2026-Information Technology-IN-Gary-Full Time - Regular

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position offers the flexibility to work from one of several large American Water facilities or offices located throughout the state of Indiana.

Salary Range: $120,000 - $130,000

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

• Manage / Review the overall performance and efficiency of the Automation & Control Systems along with all Policies and Practices to ensure their secure and reliable operation.
• Provide departmental planning, assure day-to-day support is delivered, project management oversight, and assurance that overall satisfaction with performance in their State organizational structure.
• Manage or provide input for the CAPEX Recurring Project budgets.
• Collaborate with Operational and Functional Departments to ensure the state and local Automation & Process Control Systems strategies and master plans are progressing to plan.
• Coordinate and or develop Automation & Process Control education and training for team members and others.
• Implement knowledge sharing and continuous improvement activities.
• Manage automation & process control system projects as required. Investigate and pilot, where appropriate, new technological systems, enhancements and multiple vendor products to develop and support innovative system solutions.
• Ensure quality compliance in all automation & process control systems.
• Provide expert assistance with planning and designing timely, cost-effective modernization projects.

• Manage staff and activities of a State’s control team to provide secure and reliable automation & process control system operation.
• Coordinate maintenance activities on automation & process control equipment or systems
• Participate as a Lead in the development, review and implementation of automation & process control systems Strategies, Policies, Practices and Master Plans.
• Manage or provide input to the CAPEX Recurring Project budgets.
• Manage automation & process control system projects as required.
• Create and manage the departmental OPEX budget.
• Establish quality compliance checks to ensure quality assurance of automation & process control systems.
• Investigate new technological developments and processes. Research, recommend, and implement systems to enhance Systems functionality and reliability.
• Develop and/or coordinate Automation & Process Control education and training for team members and others.
• Develop and implement knowledge sharing and continuous improvement tools and activities.
• Work with Automation & Controls Staff & Production personnel implementing appropriate policies, standards, practices, and guidelines
• for all phases of Automation & Process Control System implementation and maintenance. Work with members of the Automation & Controls, Production, and Network to ensure compliance with Automation &