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Auto Insurance Jobs in Florida (NOW HIRING)

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What is an Auto Insurance job?

An Auto Insurance job typically involves assisting customers with purchasing, managing, and understanding their auto insurance policies. Professionals in this field may work as agents, underwriters, adjusters, or customer service representatives. Responsibilities can include selling policies, assessing risk, processing claims, and helping clients navigate coverage options. Strong communication, analytical skills, and knowledge of insurance regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Auto Insurance position, and why are they important?

To thrive in Auto Insurance, you need a thorough understanding of insurance products, risk assessment, and claims processing, typically supported by a relevant degree or industry certifications like a state insurance license. Familiarity with insurance management software, claims processing systems, and customer relationship management (CRM) tools is often required. Strong communication, problem-solving, and negotiation abilities help build trust with clients and effectively resolve claims. These skills are crucial for accurately assessing risk, providing excellent service, and ensuring customer satisfaction in a competitive industry.

What are some common challenges faced by professionals in auto insurance roles?

One common challenge in auto insurance is effectively managing a high volume of claims or client inquiries while delivering prompt and accurate service. Professionals in this field often need to navigate complex policy details, stay current with changing regulations, and handle difficult conversations with customers experiencing loss or frustration. Additionally, adapting to new software systems and meeting performance metrics can require continuous learning. However, these challenges are balanced by opportunities to build strong client relationships, develop problem-solving skills, and advance into specialized or leadership roles within the insurance sector.
More about Auto Insurance jobs
What are the most commonly searched types of Auto Insurance jobs in Florida? The most popular types of Auto Insurance jobs in Florida are:
What are popular job titles related to Auto Insurance jobs in Florida? For Auto Insurance jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Auto Insurance jobs in Florida look for? The top searched job categories for Auto Insurance jobs in Florida are:
What cities in Florida are hiring for Auto Insurance jobs? Cities in Florida with the most Auto Insurance job openings:
Auto Insurance jobs near you
Infographic showing various Auto Insurance job openings in Florida as of May 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution.

Insurance Customer Service Rep (copy)

Family First Financial

Saint Petersburg, FL • On-site

$50K - $65K/yr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Family First Financial is a family-owned insurance agency founded in 2006 with a simple mission: to treat every client like part of the family. We take pride in educating our clients and helping them make confident, informed decisions about their coverage. Our team is built on trust, collaboration, integrity, and friendliness, creating a supportive workplace where employees thrive both personally and professionally. This position offers a hybrid home/office work arrangement after an initial in-office training period, making it an ideal opportunity for someone looking to build a rewarding career in a supportive and fun environment.

We are seeking a Personal Lines Account Manager who is friendly, reliable, and driven to make a positive impact on our clients and team. In this role, you will provide top-quality service by assisting clients with policy changes, answering coverage questions, and supporting our sales and retention efforts. Youll be part of a collaborative, client-focused environment that values honesty, education, and long-term relationships.

Annual Salary: $50,000-$65,000 per year + commission

Paid time off (PTO)

Hybrid Remote Work Available after probationary period

Flexible schedule

Bonus/Commission

Monday-Friday schedule with evenings and weekends off

Health Insurance Benefits

401K/Simple plan



If you value a friendly work environment, teamwork, growth, and meaningful customer relationships, apply today!


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends OffWork from Home

Work from Home

Commissions

Retirement Plan

Health Insurance


Responsibilities
  • Manage Renewals: Generate renewal quotes for home and auto insurance policies, ensuring clients have the right coverage at competitive rates.
  • Client Communication: Use our agency management system to manage client interactions, document policy changes, and maintain up-to-date client records.
  • Documentation and Submissions: Obtain necessary applications, paperwork, and payments from clients and submit them to carriers, ensuring everything is documented accurately in our system.
  • File Management: Oversee the post-sale process, ensuring all files are closed and documented properly.
  • Client Needs Analysis: Assess client needs and recommend appropriate coverage options
  • Endorsements: Process policy changes, renewals, and updates accurately
  • Underwriting: Maintain thorough knowledge of carriers, pricing, and coverage details
  • Cross-Sell Opportunities: Identify and implement cross-selling strategies to enhance client coverage and expand their insurance portfolio.

Requirements
  • Experience: At least 2 years of experience in Florida independent agency home and auto insurance.
  • Licensing: Must hold a 2-20 or 20-44 insurance license (If you have a 4-40 license, we will sponsor you to take the test for a 20-44).
  • Technical Skills: Experience with Quoterush, EzLynx, and/or QQCatlyst is highly desirable.
  • Knowledge: Strong understanding of insurance coverage options and the products offered by the agencys carriers.
  • Communication Skills: Excellent verbal, written, and interpersonal communication skills.