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Auto Collections Jobs in Georgia (NOW HIRING)

CarMax, Inc.

Early Collections Representative

Kennesaw, GA · On-site

$17.40 - $24.40/hr

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Aldridge Pite Haan

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Garnishment Supervisor

Atlanta, GA · On-site

Aldridge Pite Haan is an attorneys office representing creditors for legal collections. We represent an array of clients including credit card companies, auto loan companies, student loans and more.

New

Main One Mediation Group

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Debt Collection Specialist

Conyers, GA · On-site

$15 - $18/hr

We collect on credit cards, installment and auto loan accounts. Pay: $15-$18 per hour (based on ... collections, customer service, or sales experience (preferred but not required) ✔ Want to grow ...

Main One Mediation Group

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Debt Collection Specialist

Conyers, GA · On-site

$15 - $18/hr

We collect on credit cards, installment and auto loan accounts. Pay: $15-$18 per hour (based on ... collections, customer service, or sales experience (preferred but not required) ✔ Want to grow ...

Quest Diagnostics

Mobile Phlebotomist Examiner

Eatonton, GA · On-site

$15.50 - $21.25/hr

Where are collections performed?: ExamOne mobile collectors perform collections at the individual ... Must have reliable transportation and current auto insurance unless taking public transportation i ...

Quest Diagnostics

Mobile Phlebotomist Examiner

Milton, GA · On-site

$16.50 - $22.50/hr

Where are collections performed?: ExamOne mobile collectors perform collections at the individual ... Must have reliable transportation and current auto insurance unless taking public transportation i ...

CAR Financial

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Account/Collection Analyst

Lawrenceville, GA · On-site

$15 - $25/hr

Communication to the dealer as it relates to the back-end process of collections, reserves etc ... The subprime auto finance industry is everchanging and CAR Financial is always evolving to meet ...

Yamaha

Repossession Specialist II

Kennesaw, GA · On-site

... auto finance, powersports finance, or secured lending. * Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA * Knowledge of collections compliance requirements such as FDCPA, SCRA ...

OneMain Financial

Loan Sales Specialist

Evans, GA · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Bethlehem, GA · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

OneMain Financial

Loan Sales Specialist

Duluth, GA · On-site

Sales, Collections or Customer Service experience * Bilingual - Spanish Location: On site The ... auto repairs, medical procedures and extending household budgets. We meet customers where they want ...

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Showing results 21-40

All JobsAuto Collections JobsAuto Collections Jobs in Georgia

Auto Collections information

See Georgia salary details

$10

$18

$25

How much do auto collections jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for auto collections in Georgia is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.29 per hour, depending on experience, location, and employer.

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Georgia?

For Auto Collections jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Auto Collections jobs in Georgia look for?

The top searched job categories for Auto Collections jobs in Georgia are:

What cities in Georgia are hiring for Auto Collections jobs?

Cities in Georgia with the most Auto Collections job openings:

Auto Collections jobs near you
Infographic showing various Auto Collections job openings in Georgia as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,699 per year, or $18.1 per hour.

Early Collections Representative

CarMax, Inc.

Kennesaw, GA • On-site

$17.40 - $24.40/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Make outbound collection calls and take incoming calls to influence customers to make payments on past due accounts.

  • Educate customers about their accounts, including finance charges, late fees, credit reporting, payment options, and account management, while documenting interactions in systems.

  • Review account information with customers and advise them on the status of their accounts to encourage payments.

CarMax rating

7.9

Company rating: 7.9 out of 10

Based on 374 frontline employees who took The Breakroom Quiz

38th of 739 rated retailers

Job description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
CarMax, the way your career should be!
Resolve customer issues while working for an industry leader
At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better. Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders. You'll work with different departments and teams to help resolve customer questions/issues, and help to influence and educate customers on their account. In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying. This is a hybrid work arrangement after 90 days and successful performance in role.
What you'll do
  • Make outbound collection calls in addition to taking incoming calls to/from customers and influence customers to make payments on the past due account.
  • Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Advise customers of the status of their account by reviewing account information and influencing customers to make payments on the account.
  • Work with other departments/personnel where necessary to resolve customer concerns.
  • Perform the above functions while meeting department expectations.

Improve customer experience with every interaction
Empathy with our customers, and transparency in every interaction are vital to your success. From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position. You will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line and performing all tasks in accordance with applicable policies/laws.
Qualifications and requirements
  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements.
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and tolerate stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to influence the customer to make a payment to keep the account current.

About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$17.40 - $24.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

CarMax logo

About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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