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Auto Collection Manager Jobs (NOW HIRING)

ATLANTICUS

Collections Agency Manager

Atlanta, GA

Additionally, through our Auto Finance subsidiary, Atlanticus serves the individual needs of ... Consult and collaborate with collection agency partners to drive agency and agent performance ...

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Auto Collection Manager information

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$31K

$58.7K

$109K

How much do auto collection manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for auto collection manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Auto Collection Managers, and how can they be addressed?

Auto Collection Managers often encounter challenges such as handling high volumes of delinquent accounts, maintaining compliance with regulations, and effectively motivating their teams to achieve collection targets. Addressing these challenges involves implementing robust tracking systems, providing regular staff training on legal requirements, and fostering a supportive team environment with clear performance metrics and incentives. Open communication with both team members and customers is essential for resolving disputes and improving recovery rates.

What does an Auto Collection Manager do?

An Auto Collection Manager oversees the process of collecting overdue payments on auto loans. They manage a team of collections agents, develop strategies to reduce delinquencies, and ensure compliance with all relevant laws and regulations. Their responsibilities also include communicating with customers to arrange payment plans and collaborating with other departments to minimize financial losses. Strong negotiation and communication skills are essential for success in this role.

What is the difference between Auto Collection Manager vs Auto Sales Manager?

AspectAuto Collection ManagerAuto Sales Manager
Primary FocusManaging vehicle collections, inventory, and acquisition strategiesOverseeing sales team, customer interactions, and sales targets
Required CredentialsExperience in inventory management, automotive industry knowledgeSales experience, dealership management background
Work EnvironmentDealerships, auto auctions, vehicle procurement centersShowrooms, sales offices, dealership floors
Industry UsageCommonly used in auto dealerships and fleet managementWidely used in auto dealerships and sales departments

The Auto Collection Manager primarily focuses on managing vehicle inventories and procurement, while the Auto Sales Manager concentrates on leading sales teams and customer sales processes. Both roles require automotive industry knowledge but differ in daily responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as an Auto Collection Manager, and why are they important?

To thrive as an Auto Collection Manager, you need strong knowledge of collections processes, financial regulations, and experience in automotive finance, often supported by a degree in business or finance. Familiarity with collections management software, CRM systems, and relevant compliance certifications is typically required. Exceptional negotiation, leadership, and conflict resolution skills help manage teams and handle difficult customer situations effectively. These skills are crucial to meet collection targets, maintain compliance, and foster positive customer relationships for organizational success.
What cities are hiring for Auto Collection Manager jobs? Cities with the most Auto Collection Manager job openings:
What states have the most Auto Collection Manager jobs? States with the most job openings for Auto Collection Manager jobs include:
Infographic showing various Auto Collection Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Agency Manager

Collections Agency Manager

ATLANTICUS

Atlanta, GA

Other

Medical, Retirement, PTO

Posted 27 days ago

Job description

When you join Atlanticus, you become a member of a fast-growing, mission-focused company that is committed to aid in meeting the financial needs of middle-class Americans. With a culture of collaboration and a one-team mindset, we encourage entrepreneurial thinking to empower our customers toward financial well-being.

Atlanticus™ technology enables bank, retail, and healthcare partners to offer more inclusive financial services to everyday Americans through the use of proprietary analytics. We apply the experience gained and infrastructure built from servicing over 20 million customers and over $40 billion in consumer loans over more than 25 years of operating history to support lenders that originate a range of consumer loan products. These products include retail and healthcare, private label credit and general-purpose credit cards marketed through our omnichannel platform, including retail point-of-sale, healthcare point-of-care, direct mail solicitation, digital marketing, and partnerships with third parties. Additionally, through our Auto Finance subsidiary, Atlanticus serves the individual needs of automotive dealers and automotive non-prime financial organizations with multiple financing and service programs.

Office Locations

  • Atlanta, GA – Located in the Queen Building (King & Queen Towers, Sandy Springs), with easy access to I-285, GA-400, and a free shuttle to MARTA.
  • Wilmington, DE – Near the Riverfront, offering rich history, dining, entertainment, and shopping. With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options.

Work Culture

We foster a collaborative, innovative environment where everyone contributes to building something meaningful. You’ll be empowered to lead, grow, and make an impact.

The Role
The Collections Vendor Manager will be responsible for oversight of strategic 1st Party Collections agencies. You will be responsible for overseeing the daily Collections operation and vendor performance. This critical role will build lasting relationships with our vendors and maximize agent and supplier performance to meet financial planning and performance expectations.

  • What a day looks like:
  • Structured engagement with vendor partner(s) to foster the achievement of key collection goals, roll rates, and additional KPIs
  • Achieve revenue/cost savings results while providing highest quality of service and customer-focused loss mitigation programs
  • Promote and strengthen a disciplined outsource service model to drive performance, quality and risk
  • Consult and collaborate with collection agency partners to drive agency and agent performance through detailed KPI monitoring, trend analysis, and performance coaching
  • Understand and comply with all applicable regulations (e.g, FDCPA, TCPA, UDAAP, state regulations) to be constantly audit ready
  • Provide actionable insights supported by facts
  • Maximize returns through the development and management of an agent incentive program that drives maximum return
  • Use data and performance analytics to assess dialing strategies and recommend enhancements that improve contact and collection rates
  • Own and oversee daily collector and agency MIS
  • Own and manage supplier scorecards and agency contracts
  • Actively participate in discussions around optimizing vendor capacity plans and optimizing operational expenses
  • Lead onsite assessments, when necessary, to evaluate vendor’s results, capabilities and risk posture
  • Monitor complaint trends, call quality, and operational risk indicators across agency partner(s)
  • Travel required, including domestic and/or near/offshore locations at least 1-2 x per quarter
  • You’re a great fit if you have: • 5+ years’ experience in the lending/financial industry with direct experience managing collections and/or recovery agencies is a must; preferably in Credit Card product
  • • BA/BS or equivalent work experience
  • • High degree of accountability with attention to detail and a constant desire to improve performance and maximize returns
  • • A bias for change and improvements; demonstrates the ability to challenge the status quo
  • • Analytical, able to understand trends and drivers of performance and efficiency trends and opportunities
  • • Strong organizational skills
  • • Ability to prioritize tasks, make decisions and utilize resources with limited direction
  • • Effective and persuasive communication skills and ability to present information in a clear and concise manner
  • • Ability to work fast, sometimes across different departments and functional roles, with a high degree of accuracy, organization and detail
  • • Keen sense of discretion and professionalism

Why You’ll Love Working Here

This isn’t just a job, it’s a place to lead, grow, and thrive. If you believe in your skills and drive, we’ll provide the resources and support to help you succeed.

Benefits include:

  • Generous PTO and holiday schedule
  • 401(k) with company match
  • Employee stock purchase plan
  • Ongoing training (lunch & learns, financial and health webinars)
  • Team volunteer outings

Atlanticus is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, veteran status, disability, or other protected status.

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