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Auto Collection Manager Jobs in California (NOW HIRING)

Redwood Credit Union

Auto Sales Assistant

Santa Rosa, CA

$20.50 - $26.75/hr

Clerical Support: o Assist Auto Sales Manager with completion of monthly reports and other tasks as ... immediate collection of sales proceeds on each vehicle sold. o Work closely with the Accounting ...

Redwood Credit Union

Auto Sales Assistant

Santa Rosa, CA

$20.50 - $26.75/hr

Clerical Support: o Assist Auto Sales Manager with completion of monthly reports and other tasks as ... immediate collection of sales proceeds on each vehicle sold. o Work closely with the Accounting ...

Redwood Credit Union

Auto Sales Assistant

Santa Rosa, CA · On-site

$20.50 - $26.75/hr

Clerical Support: o Assist Auto Sales Manager with completion of monthly reports and other tasks as ... immediate collection of sales proceeds on each vehicle sold. o Work closely with the Accounting ...

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All JobsAuto Collection JobsAuto Collection Manager JobsAuto Collection Manager Jobs in California

Auto Collection Manager information

See California salary details

$30.6K

$58K

$107.6K

How much do auto collection manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for auto collection manager in California is $57,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $64,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Auto Collection Managers, and how can they be addressed?

Auto Collection Managers often encounter challenges such as handling high volumes of delinquent accounts, maintaining compliance with regulations, and effectively motivating their teams to achieve collection targets. Addressing these challenges involves implementing robust tracking systems, providing regular staff training on legal requirements, and fostering a supportive team environment with clear performance metrics and incentives. Open communication with both team members and customers is essential for resolving disputes and improving recovery rates.

What does an Auto Collection Manager do?

An Auto Collection Manager oversees the process of collecting overdue payments on auto loans. They manage a team of collections agents, develop strategies to reduce delinquencies, and ensure compliance with all relevant laws and regulations. Their responsibilities also include communicating with customers to arrange payment plans and collaborating with other departments to minimize financial losses. Strong negotiation and communication skills are essential for success in this role.

What is the difference between Auto Collection Manager vs Auto Sales Manager?

AspectAuto Collection ManagerAuto Sales Manager
Primary FocusManaging vehicle collections, inventory, and acquisition strategiesOverseeing sales team, customer interactions, and sales targets
Required CredentialsExperience in inventory management, automotive industry knowledgeSales experience, dealership management background
Work EnvironmentDealerships, auto auctions, vehicle procurement centersShowrooms, sales offices, dealership floors
Industry UsageCommonly used in auto dealerships and fleet managementWidely used in auto dealerships and sales departments

The Auto Collection Manager primarily focuses on managing vehicle inventories and procurement, while the Auto Sales Manager concentrates on leading sales teams and customer sales processes. Both roles require automotive industry knowledge but differ in daily responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as an Auto Collection Manager, and why are they important?

To thrive as an Auto Collection Manager, you need strong knowledge of collections processes, financial regulations, and experience in automotive finance, often supported by a degree in business or finance. Familiarity with collections management software, CRM systems, and relevant compliance certifications is typically required. Exceptional negotiation, leadership, and conflict resolution skills help manage teams and handle difficult customer situations effectively. These skills are crucial to meet collection targets, maintain compliance, and foster positive customer relationships for organizational success.
What cities in California are hiring for Auto Collection Manager jobs? Cities in California with the most Auto Collection Manager job openings:
Infographic showing various Auto Collection Manager job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $57,953 per year, or $27.9 per hour.

30-Day Collections Representative

Hankey Group External

Agoura Hills, CA • On-site

$18.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

WESTLAKE WARRIOR | Early to Mid Stage Collections
Agoura Hills, CA | On-site
Why Westlake?
  • Base Pay starting July 1, 2026:
    • $18.47 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance.

  • Tiered Retention Bonus:
    • Receive $500 upon completion of 3 months from the start date.
    • An additional $500 upon completion of 6 months from the start date.

  • *Incentive:
    • If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
    • * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.

What You'll Do:
As a Collections Representative, you'll play an important role in helping customers get back on track with their accounts while supporting Westlake Financial's success. You'll use technology, communication, and problem-solving skills to assist customers who are 31+ days past due and help prevent loan losses through smart, compassionate collection efforts.
  • Handle inbound and outbound calls - providing friendly, professional support and following company policies and procedures.
  • Reach out to customers to set up payments or create plans to resolve past-due accounts.
  • Negotiate fair payment solutions while meeting performance and productivity goals.
  • Keep detailed and accurate notes on all customer interactions and account actions.
  • Listen actively and communicate clearly with customers, teammates, and management to resolve concerns and ensure a positive experience.
  • Use skip-tracing tools to locate customers or collateral when needed.
  • Review accounts for repossession when necessary, following company guidelines and mitigating factors.
  • Work toward department goals by helping reduce delinquency rates and maintaining quality and compliance standards.
  • Manage a high volume of calls in a fast-paced, supportive team environment.
  • Protect confidential information related to customers, accounts, and company operations.

What We're Looking For:
  • Strong communication and negotiation skills with a professional phone presence.
  • Flexible schedule - open to working overtime and weekends when needed.
  • Able to multitask and stay organized in a fast-paced environment.
  • Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
  • Proficient with computers - comfortable with data entry, web-based applications, and Microsoft Excel & Outlook.
  • Excellent telephone etiquette and ability to connect with customers respectfully.
  • Team player with a positive attitude and dependable work ethic.
  • At least one year of consumer collections experience in a high call-volume, auto-dialer environment.
  • Knowledge of collections and repossession processes - auto collection experience preferred.
  • High school diploma or equivalent required.

FULL-TIME BENEFITS
  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
#Collections #Collector #DebtCollection #DebtCollector #Debt
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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