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Auto Bdc Training Jobs in Kansas (NOW HIRING)

General Application - Audi Shawnee Mission

Merriam, KS · On-site

$44.50 - $55.25/hr

Do you want to help transform the auto industry? Come let Audi Shawnee Mission show you just how ... Dealership Support - Receptionist, BDC Representative, Scanner, Title Clerk, Accounting Clerk ...

Auto Bdc Training information

What is Auto BDC training?

Auto BDC training refers to specialized training programs designed for Business Development Center (BDC) staff in automotive dealerships. These programs teach employees how to handle customer inquiries, schedule appointments, follow up on leads, and use dealership CRM software effectively. The goal is to improve communication with customers, increase appointment show rates, and boost overall sales and service performance. Auto BDC training often includes phone skills, email etiquette, and best practices for customer relationship management.

What are the key skills and qualifications needed to thrive in Auto BDC Training, and why are they important?

To thrive in Auto BDC (Business Development Center) Training, you need strong customer service skills, sales acumen, and a basic understanding of automotive products, often supported by prior experience in customer-facing or call center roles. Familiarity with CRM systems, phone and email communication tools, and dealership management software is typically required. Outstanding communication, active listening, and resilience under pressure help individuals excel in engaging customers and generating leads. These skills ensure effective customer interactions, maximize sales opportunities, and contribute to the overall success of automotive dealerships.

What are some common challenges faced by professionals working in Auto BDC training, and how can they be addressed?

Professionals in Auto BDC (Business Development Center) training often face challenges such as maintaining high engagement levels among trainees, adapting to varying levels of experience, and keeping up with evolving dealership technologies. To address these challenges, trainers should employ interactive teaching methods, customize training materials based on the audience's experience, and stay current with automotive CRM and communication tools. Building strong relationships with dealership teams and soliciting regular feedback also helps ensure training remains relevant and effective.

What is the difference between Auto Bdc Training vs Auto Sales Associate?

AspectAuto Bdc TrainingAuto Sales Associate
CredentialsTraining programs, certifications in BDC operationsHigh school diploma, sales experience often preferred
Work EnvironmentOffice setting, call centers, administrative tasksShowroom, dealership floor, direct customer interaction
Industry UsageUsed to train BDC staff for lead management and customer follow-upEngages directly with customers to sell vehicles

Auto Bdc Training focuses on preparing staff for BDC roles involving lead management and customer follow-up, typically in an office environment. Auto Sales Associates interact directly with customers to sell vehicles, often working on the dealership floor. While both roles are essential in auto sales, Auto Bdc Training emphasizes administrative and communication skills, whereas Auto Sales Associates focus on sales and customer engagement.

What are popular job titles related to Auto Bdc Training jobs in Kansas? For Auto Bdc Training jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Auto Bdc Training jobs in Kansas look for? The top searched job categories for Auto Bdc Training jobs in Kansas are:
What cities in Kansas are hiring for Auto Bdc Training jobs? Cities in Kansas with the most Auto Bdc Training job openings:

General Application - Legends Toyota

Baxter Auto Group

Kansas City, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Baxter Auto Group rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

27th of 150 rated car dealerships


Job description

Description:

Do you want to help transform the auto industry? Come let Legends Toyota show you just how Remarkable you can be!

At Legends Toyota, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Legends Toyota teammate, you will play a direct role in that mission.

We value individuals who:

  • Stay curious by seeking different perspectives, learning constantly, and adapting quickly
  • Make it matter by maximizing impact and focusing on what matters most
  • Win together by operating with a team first perspective
  • Be caring by genuinely caring for and supporting others
  • Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.

At Legends Toyota we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEGENDS TOYOTA!


Your Possible Career Paths:

  • Sales – Product Specialist, Sales Manager, Sales Director
  • Service – Lot Porter, Detail Technician, Express Lube Technician, Service Advisor, Service Technician, Service Manager
  • Parts – Shipping and Receiving, Parts Clerk, Parts Counter Advisor, Parts Driver, Parts Manager
  • Dealership Support – BDC Representative, Title Clerk, Accounting Clerk, Office Manager
  • Other positions as available!
Requirements:

Basic Qualifications:

  • Must be at least 16 years of age
  • Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle

Additional Qualifications:

  • Other job-specific training/requirements

Your Well-Being:

  • Competitive Pay
  • Flexible Work Schedule: Closed for business on Sundays
  • Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
  • Training and Development Opportunities for All Employees
  • Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
  • Educational Reimbursement: General and specialized technical automotive degrees
  • Employee Assistance Programs
  • Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.


Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.


Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #4 to request accommodation.


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