Summary
Are you a technically skilled professional with experience in audio systems, communications infrastructure, and troubleshooting? Join our Operations team as a
Audio & Communications Technician, where you will play a critical role in maintaining and supporting the systems that create a safe, immersive and thrilling environment.
In this position, you will be responsible for the installation, maintenance, repair, and troubleshooting of public address systems, telephones & related systems, speakers, microphones, and related infrastructure throughout the park. This role is ideal for individuals who enjoy hands-on technical work, problem-solving, and working in a dynamic environment where safety and reliability are top priorities.
Essential Duties & Responsibilities
- Install, maintain, troubleshoot, and repair public address (PA) systems, including amplifiers, speakers, microphones, paging equipment, and associated components.
- Maintain and repair park-wide communication systems, including telephone systems and operational communication equipment.
- Install, route, and terminate wiring, cabling, conduit, and related infrastructure for audio and communications systems.
- Support communications equipment at rides, attractions, facilities, and other operational areas throughout the property.
- Diagnose equipment failures and implement timely repairs to minimize operational downtime.
- Read, interpret, and update technical diagrams, wiring schematics, and installation plans.
- Assist with the design, expansion, and improvement of park-wide audio systems.
- Ensure all installations and repairs meet applicable codes, standards, and company policies.
- Follow and enforce Lock Out/Tag Out (LOTO) procedures when servicing equipment and systems.
- Safely operate lifts, ladders, hand tools, and testing equipment.
- Maintain accurate records of repairs, inspections, maintenance activities, and system modifications.
- Respond to operational calls and technical emergencies as needed.
- Support special events and seasonal projects requiring temporary audio or communication installations.
- Promote and maintain a strong culture of safety and operational excellence.
- Assist other departments and technical teams to support the overall operation as needed.
Qualifications & Skills
Preferred Skills
- Strong understanding of commercial audio, paging, and public address systems.
- Experience installing, maintaining, and troubleshooting communication infrastructure.
- Ability to read wiring diagrams, technical drawings, and system schematics.
- Knowledge of low-voltage electrical systems and industry installation practices.
- Ability to work independently while managing multiple priorities.
- Strong troubleshooting and problem-solving abilities.
- Experience using hand tools, power tools, testing equipment, and diagnostic instruments.
- Basic knowledge of Microsoft Office products.
Required Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent required; technical certification or related education preferred.
- Strong knowledge in audio systems installation, communications systems, telecommunications, low-voltage systems, or a related technical field required.
- Demonstrated knowledge of audio system design, installation, maintenance, and repair.
- Understanding of Lock Out/Tag Out (LOTO) procedures and workplace safety practices.
- Ability to safely work at heights of up to 100 feet.
- Ability and willingness to wear and utilize approved fall protection equipment.
- Must be able to climb ladders, work from aerial lifts, and access elevated work areas.
- Ability to lift, carry, and move equipment and materials weighing up to 50 pounds.
- Valid driver's license preferred.
- Available to work flexible schedules; preference for availability early mornings prior to theme park opening during summer season.
Physical Requirements
- Frequently stand, walk, climb, bend, and work in outdoor environments.
- Work at various elevations, including heights exceeding 100 feet.
- Use fall protection equipment and comply with all safety requirements.
- Ability to work in varying weather conditions.
- Lift, carry, push, and pull materials, tools, and equipment.
- Perform detailed technical work requiring manual dexterity and attention to detail.
What We Offer
- Paid training
- Career growth and advancement opportunities
- Hands-on experience with complex communications and audio systems
- Supportive and team-oriented work environment
- Employee recognition programs and team member events
- Complimentary admission to attractions
- Discounts on food, merchandise, and select services
- Additional employee perks and benefits
Pay Rate: $18.00- $20.00/hr