Att Workforce Manager Jobs (NOW HIRING)

This is a sales and customer facing position, no office requirement.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

Overall Purpose: Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers' strategic business priorities.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Client Relationship and Account Management: Identify, build, and maintain long-term client relationships. Understand their needs, utilize consultative skills to close sales, ensuring satisfaction and loyalty and may deliver tailored presentations.
• Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting, or exceeding revenue targets.
• Market and Trend Analysis: Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge.
• RFP response Management: May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities.
• Customer Support and Dispute Resolution: May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.

Required Qualifications:

• Strong understanding of Mobility and AT&T FirstNet solutions, along with at least 5 years of practical experience selling AT&T mobility products.
• Demonstrated history of sales success in working with strategic accounts.
• Proven experience in sales, preferably within the telecommunications or technology industry.
• Strong understanding technology, applications, and solutions.
• Excellent presentation and communication skills with the ability to engage and educate diverse audiences.
• Demonstrated ability to collaborate effectively with cross-functional teams.
• Proficient in prospecting and lead generation techniques.
• Knowledge of onboarding processes is a plus.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Desired Education/Experience:

• Bachelor's degree (BS/BA) desired.
• 5-10 years of sales-related experience. Strongly preferred in Public Sector & FirstNet
• Able to solve problems and develop strategic initiatives to grow and retain the revenue stream of assigned accounts while ensuring customer satisfaction.
• Proficient in product presentations/services/migrations benefiting customer needs.
• Proficient to Identify, Qualify, Propose, and Close Opportunities
• Be able to gather pertinent information from customers for design, pricing and ordering
• Able to develop sales forecasts and billed revenue outlook (RMT)

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.