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Att Retention Jobs (NOW HIRING)

Join our expanding AT&T Platinum sales team and unlock exceptional earning potential! Our ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ... Develop and implement effective sales strategies to generate new opportunities and expand/retain ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

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Showing results 1-20

Att Retention information

See salary details

$30K

$60.4K

$76K

How much do att retention jobs pay per year?

As of Jun 8, 2026, the average yearly pay for att retention in the United States is $60,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by AT&T Retention Specialists, and how can they be overcome?

AT&T Retention Specialists often encounter challenges such as handling dissatisfied or frustrated customers, meeting retention targets, and adapting to frequently changing service offerings. To succeed, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and stay updated on the latest products and promotions. Collaborating closely with other customer service and technical support teams can also help resolve complex issues efficiently and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as an AT&T Retention Specialist, and why are they important?

To thrive as an AT&T Retention Specialist, you need strong customer service skills, problem-solving abilities, and a solid understanding of AT&T products and services, usually supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sales tools is typically required. Outstanding communication, active listening, and resilience under pressure are vital soft skills for success in this role. These skills are crucial for effectively addressing customer concerns, reducing churn, and maintaining long-term customer relationships.

What are ATT Retention Specialists?

ATT Retention Specialists are customer service professionals who work for AT&T, focusing on retaining existing customers who are considering canceling their services. They handle customer concerns, address billing or service issues, and offer solutions such as discounts or upgraded plans to encourage customers to stay. Their role requires strong communication and problem-solving skills, as well as a deep understanding of AT&T’s products and policies. Retention specialists play a key role in minimizing customer churn and ensuring customer satisfaction.

What is the difference between Att Retention vs Customer Service Representative?

AspectAtt RetentionCustomer Service Representative
Primary RoleFocuses on retaining existing customers, reducing churn, and building loyaltyHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, relationship management, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, client accounts, retention teamsCall centers, retail, service centers
Common CertificationsCustomer retention, communication skillsCustomer service certifications, communication skills

Att Retention specialists primarily focus on maintaining customer loyalty and reducing churn, often working in retention teams. Customer Service Representatives handle a broader range of customer inquiries and support. While both roles require strong communication skills, Att Retention roles emphasize relationship management and retention strategies, making them distinct yet related positions within customer-focused industries.

More about Att Retention jobs
What cities are hiring for Att Retention jobs? Cities with the most Att Retention job openings:
What states have the most Att Retention jobs? States with the most job openings for Att Retention jobs include:
Infographic showing various Att Retention job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 81% Physical, 11% Hybrid, and 8% Remote job distribution, with an average salary of $60,428 per year, or $29.1 per hour.
B2B Sales Account Executive

B2B Sales Account Executive

AT&T

Lutherville Timonium, MD • On-site

$225K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 700 frontline employees who took The Breakroom Quiz

38th of 76 rated telecommunications companies


Job description

Now offering a $2,500 Sign-on Bonus to join our team.

As a B2B Sales Account Executive - Fiber & Mobility, you will proactively sell AT&T's mobility solutions and fiber-based broadband network to small and mid-market businesses. Your focus will be generating new revenue by hunting and prospecting within your territory through sales calls, networking, and relationship building. By uncovering client needs, you'll deliver customized, value-added solutions that address their business priorities. Success in this role depends on your ability to generate leads independently via external networks, cold calling, and door knocking, while maintaining a self-starter mindset and driving sales growth.

Join our expanding AT&T Territory sales team and unlock exceptional earning potential! Our compensation package features a competitive base salary plus a performance-based commission structure. At 100% of your sales target, annual earnings typically range from $93,300 to $117,500. Commission earnings are capped at 500% of target, allowing for an annual earning potential of $225,000 or more for high achievers. Don't wait-review the job description and apply today to be part of this exciting growth!

What you'll do:

Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.

  • Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
  • Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
  • Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
  • Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
  • Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
  • Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

What you'll need:

  • Hunter Mindset:A relentless drive to seek out leads and close deals, coupled with resiliency and perseverance.
  • Networking and Negotiation Skills: Strong ability to network and negotiate effectively.
  • Valid Driver's License: Must have a valid driver's license with a satisfactory driving record, current auto insurance, and a reliable vehicle to meet the transportation needs of the market.
  • Sales Targets: Demonstrated ability to meet and/or exceed assigned sales targets.

What you'll bring:

  • Sales Experience:2-5 years of outside sales and/or B2B sales experience, with a preference for outside telecommunications sales.
  • Technical Knowledge:Experience and knowledge in fiber broadband technology and mobility products and services.
  • Sales Funnel Management:Proficiency in managing sales funnels and previous experience with CRM systems.

Becoming part of our team comes with amazing perks and benefits:

  • Competitive Base Salary
  • Performance Based Commission
  • Paid Training
  • Medical/Dental/Visioncoverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to close the deal on a career with AT&T?

Apply today!

#MidMarketSales

Weekly Hours:

40

Time Type:

Regular

Location:

Lutherville-Timonium, Maryland

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.


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