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Att Retention Jobs (NOW HIRING)

SignalXI

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AT&T Sales Associate

Harker Heights, TX · On-site

$17/hr

Build and maintain positive customer relationships to support long-term customer satisfaction and retention Qualifications for the AT&T Sales Associate * Previous experience in sales, retail, or ...

SignalXI

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AT&T Sales Associate

Harker Heights, TX · On-site

$17/hr

Build and maintain positive customer relationships to support long-term customer satisfaction and retention Qualifications for the AT&T Sales Associate * Previous experience in sales, retail, or ...

AT&T

Sr Spec Inside Cust Success

Dallas, TX · On-site

$78K - $132K/yr

To drive revenue growth and retention by selling the organization's products and services via ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

AT&T

Principal Comp Consultant

Dallas, TX

$143K - $215K/yr

No relocation is offered At AT&T, we empower leaders to drive change in a fast evolving, connected ... retain, and reward talent. This role provides strategic compensation consultation to key ...

AT&T

Lead Commercialization

El Segundo, CA

$128K - $215K/yr

Monitor retention-related market trends, competitive offers, customer value propositions, and ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

New

AT&T

Lead Commercialization

Dallas, TX

$128K - $215K/yr

Monitor retention-related market trends, competitive offers, customer value propositions, and ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

AT&T

Lead Commercialization

Atlanta, GA

$128K - $215K/yr

Monitor retention-related market trends, competitive offers, customer value propositions, and ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

New

AT&T

Principal Market Development

El Segundo, CA

$141K - $237K/yr

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Acquisition & Retention Strategy Development: * Define and evolve acquisition strategies to drive ...

AT&T

Call Center Customer Service Representative

Miami, FL · On-site

$19.41/hr

This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention ...

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All JobsAtt Retention Jobs

Att Retention information

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$30K

$60.4K

$76K

How much do att retention jobs pay per year?

As of Sep 4, 2026, the average yearly pay for att retention in the United States is $60,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,000.00 per year, depending on experience, location, and employer.

What is the difference between Att Retention vs Customer Service Representative?

AspectAtt RetentionCustomer Service Representative
Primary RoleFocuses on retaining existing customers, reducing churn, and building loyaltyHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, relationship management, problem-solvingCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, client accounts, retention teamsCall centers, retail, service centers
Common CertificationsCustomer retention, communication skillsCustomer service certifications, communication skills

Att Retention specialists primarily focus on maintaining customer loyalty and reducing churn, often working in retention teams. Customer Service Representatives handle a broader range of customer inquiries and support. While both roles require strong communication skills, Att Retention roles emphasize relationship management and retention strategies, making them distinct yet related positions within customer-focused industries.

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What cities are hiring for Att Retention jobs?

Cities with the most Att Retention job openings:

What states have the most Att Retention jobs?

States with the most job openings for Att Retention jobs include:

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Att Retention jobs near you
Infographic showing various Att Retention job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $60,428 per year, or $29.1 per hour.

Call Center Sales & Retention Representative

AT&T

Chicago, IL

$19.41/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Handle customer interactions via calls, chats, and emails to provide solutions and support.

  • Identify upselling opportunities and close deals to meet sales and commission targets.

  • Resolve issues related to service, billing, payments, and collections, and explain bills and product features.

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 735 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location.

This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Our Customer Care Associate earn $19.41 hourly +commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact:

As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

  • Handle customer interactions (calls, chats, emails) in a fast-paced environment.

  • Identify upselling opportunities and close deals to reach your sales and commissions targets.

  • Accurately resolve issues related to service, billing, payments, and collections.

  • Explain bills and product features clearly.

  • Troubleshoot basic problems and seek higher support if needed.

  • Build customer confidence and loyalty by resolving issues.

  • Support various customer inquiries, including technical issues.

  • Monday-Friday, 8 AM-6 PM (shifted schedule). Must be flexible as hours/days may change based on business needs

  • Paid training to set you up for success.

Key expectations to succeed:

  • Commissioned sales experience highly preferred

  • Unwavering Customer Focus

  • Strong Work Ethic

  • Adaptability

  • Problem-Solving Skills

  • Attention to Details

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Visioncoverage

  • 401(k) plan

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone

  • Tuition reimbursement program

  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

  • Paid Parental Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

Weekly Hours:

40

Time Type:

Regular

Location:

Chicago, Illinois

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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