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Att Agent Jobs (NOW HIRING)

Hyatt

Front Office Agent - Full Time

Houston, TX

$15.50 - $19/hr

As a Front Office Agent, you are the first and last impression our guests have during their stay ... Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

AT and T

Principal AI-Native Software Engineer

Dallas, TX · On-site

$174K - $279K/yr

Design and orchestrate intelligent workflows using LLMs, LangGraph, MCP, and multi-agent systems ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

Hyatt

Security Agent | Full-time | $19.50/hr

Austin, TX · On-site

$19.50/hr

The Security Agent is responsible for the oversight of the safety and security of the hotel guests ... Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More! All qualified ...

HYATT Hotels

Front Office Agent - Full Time

Houston, TX

$15.50 - $19/hr

As a Front Office Agent, you are the first and last impression our guests have during their stay ... Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more * A genuine passion ...

Hyatt

Front Office Agent - Full Time

Houston, TX

$15.50 - $19/hr

As a Front Office Agent, you are the first and last impression our guests have during their stay ... Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more * A genuine passion ...

Hyatt

Front Office Agent

New Orleans, LA

$15 - $18.50/hr

As a Front Desk Agent at the Hyatt Regency New Orleans, you'll be the first point of contact for ... Retail Discounts - Savings at Headspace, Apple, AT&T, Verizon, and more

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Att Agent information

What are the key skills and qualifications needed to thrive as an AT&T Agent, and why are they important?

To thrive as an AT&T Agent, you need strong customer service skills, sales acumen, and a high school diploma or equivalent. Familiarity with CRM systems, point-of-sale software, and telecommunications products is typically required. Excellent verbal communication, problem-solving abilities, and a positive attitude help agents build rapport and resolve customer issues effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and maintaining AT&T’s reputation for service excellence.

What is the difference between Att Agent vs Customer Service Representative?

AspectAtt AgentCustomer Service Representative
CredentialsTypically requires a high school diploma or equivalent; some roles may need specific certificationsUsually requires a high school diploma; certifications vary by industry
Work EnvironmentCall centers, customer support centers, or retail locationsCall centers, retail stores, or office settings
Industry UsageCommon in telecommunications, insurance, and retail sectorsWidespread across various industries including retail, finance, and healthcare
Search & Comparison IntentOften compared for roles involving customer interaction and supportCompared for similar customer-facing roles

The main difference between an Att Agent and a Customer Service Representative lies in their specific roles and industry usage. Att Agents typically work in telecommunications or retail environments, focusing on customer support, while Customer Service Representatives have a broader presence across many industries. Both roles require strong communication skills and similar credentials, but their work settings and industry focus differ slightly.

What are some common challenges faced by AT&T Agents and how can they be managed effectively?

AT&T Agents often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and managing customer expectations. Success in this role requires strong communication skills, patience, and adaptability. Many agents find it helpful to leverage available training resources and lean on team support to resolve difficult cases efficiently. Additionally, time management and stress reduction techniques can greatly assist in maintaining productivity and job satisfaction.

What are ATT Agents?

ATT Agents are customer service representatives who work for AT&T, one of the largest telecommunications companies in the United States. Their primary responsibilities include assisting customers with billing inquiries, technical support, sales of products and services, and resolving account issues. ATT Agents may work in call centers, retail stores, or remotely, depending on the specific role. They use their knowledge of AT&T’s offerings to help customers find solutions and ensure a positive experience with the company.
More about Att Agent jobs
What cities are hiring for Att Agent jobs? Cities with the most Att Agent job openings:
What states have the most Att Agent jobs? States with the most job openings for Att Agent jobs include:
What job categories do people searching Att Agent jobs look for? The top searched job categories for Att Agent jobs are:
Att Agent jobs near you
Infographic showing various Att Agent job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.
Front Office Agent - Full Time

Front Office Agent - Full Time

Hyatt

Houston, TX

$15.50 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

21st of 105 rated hotels

Job description

 Join us for this incredible opportunity to be part of our Front Desk team as a Front Desk Agent at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you’ll get to be part of a company that has been named one of the “100 Best Companies to Work For®" by Fortune and Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making it one of the longest-ranked hospitality brands.

As a Front Office Agent, you are the first and last impression our guests have during their stay. In this highly visible and guest-facing role, you will greet guests with warmth, assist with check-in and check-out procedures, and serve as a key source of information about the hotel and surrounding area. Your welcoming presence and attention to detail directly shape the guest experience, creating moments of connection and exceptional service from arrival to departure.

Key responsibilities include but are not limited to:

  • Welcome guests and complete the registration process with accuracy and professionalism
  • Communicate hotel services, amenities, promotions, and local recommendations
  • Process payments, issue room keys, and handle guest requests efficiently
  • Respond to guest inquiries and resolve any concerns with empathy and urgency
  • Maintain a polished and professional appearance and demeanor at all times
  • Collaborate with other departments to ensure guest satisfaction and smooth operations
  • Uphold brand standards and contribute to a positive, supportive team culture

We offer excellent benefits:  

  • Free room nights, Discounted and Friends & Family Room Rates  
  • Medical, Prescription, Dental and Vision Insurance with only 30 day waiting period!  
  • 401K with company match  
  • Generous Paid Time Off policy  
  • Paid Family Bonding Time and Adoption Assistance  
  • Tuition Reimbursement  
  • Free colleague meal during shift  
  • Employee Stock Purchase Plan  
  • Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more

What Hyatt Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hyatt logo

About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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